VUSH Avis 

Ordered, sent, delivered, received very quickly.
Product quality and discrete delivery standards were excellent

Love it!!! My new shower buddy.

Empress tidal is very weak at the max setting, no suction effect

They're alright the only issue is after a few years the charger decides too not charge properly with the magnetic connecters

If they done it like others where you directly plug it into the toy it would be much better.

We swapped bricks and yeah the light will not go on, cleaned the connectors etc etc.

Awful customer service. Awful experience. Ordered TENS machine replacement pads on the 08/05/2026 with 3-6 working day shipping as I’m chronically unwell and rely on my TENS machine for pain management, had to order them directly from the website as I couldn’t find a seller within the UK for these specific pads. They haven’t arrived, I’ve tried contacting customer services three separate times over the last months to no response. I had to go through my bank to be able to request a refund. I will never be ordering from VUSH again and will be binning my TENS machine as it’s now useless without being able to order or access the pads. Incredibly disappointing experience.

Really disappointed with the Tidal. I had the Empress 2 before and it worked every time. The Tidal gets very hot and vibrates down the handle far more than it has a sucking sensation. I wouldn't recommend this product at all and I want a refund.

Vush Empress Tidal Clitoral Stimulator. This is weak and doesn't push my gf over the edge. She tried it several settings and speeds but it doesn't work and it's not as good as an older model she has by the same company from a few years ago that broke. This one is also trash now because she'll need to find a new one.

Contacted customer service over a broken product and no response - disappointing

I have ordered about 5 toys from this place, mainly vibrators over the years (Vush Abby, the Majesty 2 twice, the Siren twist, some other). Unfortunately each time, the toy has broken and become unusable. Once this was within the warranty period, but the other times, it was just barely out of the warranty period.

These toys are built so that they do not last, especially with the vibrators which seem to have some sort of weak connections on the inside that results in weird things happening. Once, there was even a circumstance where the toy (A Majesty 2) wouldn't turn off, which was a borderline violating experience and should not be acceptable.

With the cost of these products, there should be much more quality testing.

Tried VUSH on a whim and… yeah, I get the hype now. Everything arrived quickly, packaging was discreet, and the quality is actually really good. It feels more “thoughtfully made” than gimmicky, and definitely delivered 👀 The whole experience felt easy and comfortable, which I appreciated. Will not be my last order.

Vush - shame on your customer service! At a time when customer service should matter most, especially since people are less likely to splurge on pleasure items versus necessities. I purchased an item before Halloween and paid for 4-6 day shipping, backed by their "customer satisfaction guarantee or your money back." 11 days later, nothing had arrived. When I reached out, Karen/Customer Experience claimed they didn't have my address, even though that information was required for the transaction to go through.

Karen admitted via email that no one intended to notify me of this hold-up, yet they charged my card anyway. I requested to cancel the order due to their extremely poor service, the fact that 'the customer was not satisfied (money back guaranteed),' and that no product ever showed up. They refused to cancel and insisted they shipped the product on Nov. 12th - 14 days after I ordered, 8-10 days past their guaranteed delivery window.

This is unacceptable and feels fraudulent. I will not be a customer again, and I strongly warn others against purchasing from this company.

Was really excited for this product however I found that the ‘suction’ feature was very weak. Did not get the job done

I can’t review as I’m still waiting for the product 3 weeks later.

Amazing products, great customer service and one happy girl!!

Great company selling amazing products at a reasonable price. Trust me, you'll be satisfied with your purchase ;)

Easy to use site, brilliant descriptions of each toy- and yet to disappoint 😉

I love vush i have a fair few of the vibes and they are so good when have sex with partners or going solo absolutely love them

Their deals are amazing and the quality is top tier! I have 3 different products and have absolutely loved each one and am planning to get another.