Have ordered with this company a few times over the last six months and they have always provided great products, at a good price and arrived within timeframe. But what has stood out to me in the last... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Ordered my APE Nutrition Protein from here. Protein arrived promptly without any problems from start to finish. Just made my second order! Would recommend :)
L'entreprise a répondu
I have found W-wellness a great one stop shop for my health and wellbeing needs. I spoke to one of their nutritionists Maz who was so friendly and knowledgable and really helped me to understand w... Voir plus
L'entreprise a répondu
I placed an order for Vida Glow Collagen Liquid Advance on Monday, 22nd September, and it arrived on the 25th September. Upon checking the packaging after taking my first sachet, I noticed the “... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
W-Wellness is set to completely redefine wellness, offering unparalleled access to experts and a carefully curated selection of market leading nutritional supplements and wellness products. Wellness isn't one-size-fits-all - W-Wellness is putting the power back into the hands of wellness experts. With an easy-to-use system that's accessible for both practitioners and consumers, W-Wellness makes it simple to supplement in-clinic results with at-home wellness and nutrition care. W-Wellness | W-Edit | W-Experts | W-Shop
Coordonnées de contact
Washington Barn, Little Street, Sulgrave, Northamptonshire , OX17 2SG, Banbury, Royaume-Uni
- hello@w-wellness.co.uk
- w-wellness.co.uk
4,0
Bien
28 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Good price and prompt delivery
I have registered on w-wellness.co.uk on 07/10/2025. I have placed my first order carefully. Ordered specific multivitamin product which is hard to find but w-wellness had it available in best price. I have received all updates on the order and the delivery. On second day I got the parcel by Royal Mail :-) . Product as described - long expiry date too. Very happy with the item and the service received. I'll be placing a subscription with them to receive the same on regular basis. Well done indeed
9 octobre 2025
Avis spontané
Expired Product Sold
I placed an order for Vida Glow Collagen Liquid Advance on Monday, 22nd September, and it arrived on the 25th September.
Upon checking the packaging after taking my first sachet, I noticed the “Best Before” date states 19/09/2025. This means the product was already out of date before it was dispatched to me.
As this is an oral supplement, selling expired stock is unacceptable. I also strongly suggest that you carry out a stock check to ensure no further expired products are sent to customers.
25 septembre 2025
Avis spontané
Incorrect delivery
I ordered 4 packs of Optibac everyday max. Three were delivered with an everyday extra which is a lesser product. There is no phone number so I sent 2 emails which been ignored. First and last time I will be using W-Wellness
Update - I have been contacted and promised the correct product. Matter resolved
20 septembre 2025
Avis spontané
Tried to set up an account but when I…
Tried to set up an account but when I signed in it kept telling me it was the wrong email or password, said it would send me an email but never received that, yes i did check my junk, looks like i had a lucky escape. I would definitely avoid a company that can't even get the basics right!
22 septembre 2025
Avis spontané
Arrived in an appalling state - Don’t buy this product from Boots
Ordered several boxes of Humantra from Boots on line to gift to friends who are all runners as I liked the product. The boxes arrived damaged, dirty and crushed. Boots had just thrown them into an oversized box with no additional packaging to protect them. The result was I had to bin the boxes and I was unable to gift them. Shocking!
22 août 2025
Avis spontané
Réponse de W-Wellness
Thank you for your review, however there appears to be a case of mistaken identity here. We are W-Wellness, and while we do sell Humantra as a third-party retailer, we are not Boots.
The experience you've described regarding damaged packaging and poor shipping practices relates to your order from Boots online, not from our business. This review should be directed to Boots, as they were responsible for the packaging and delivery that caused your disappointment.
We had no involvement in your order or the shipping issues you experienced. We'd recommend leaving this review on Boots' page instead, as they are the company that failed to properly package your order.
We appreciate your understanding and hope you're able to get this matter resolved with Boots directly.
Best regards,
W-Wellness Team
Ordered over £130 worth of products
Ordered over £130 worth of products, they never arrived, yet the 1 item I subscribed for kept being delivered. Emailed multiple times only to be ignored then finally has a reply sharing tracking link. Explained the items did not arrive and nothing. Lost £130 very poor customer service.
28 juillet 2025
Avis spontané
Réponse de W-Wellness
Good Afternoon Catherine,
Please accept our sincerest apologies for the difficulties you've encountered with your recent order placed with W-Wellness.
We have made several attempts to contact you via both telephone and email in an effort to resolve the matter but have not yet received a response.
We can confirm that all subscriptions associated with your account have now been cancelled. For us to proceed with arranging a refund, we kindly ask that you reach out to us at hello@w-wellness.co.uk , marked for the attention of Allison.
Once again, we truly regret any inconvenience this has caused and appreciate your patience and understanding.
Warm regards,
The W-Wellness Team
They trick you into subscribing and…
They trick you into subscribing and it’s difficult to cancel. I am having to go through my bank . Avoid
13 août 2025
Avis spontané
Réponse de W-Wellness
We sincerely apologise for the frustration you've experienced with our subscription and cancellation process. This isn't the experience we want for any of our customers.
We'd very much like to resolve this for you straight away. Please contact us directly at hello@w-wellness to the attention of Laura, Head of Customer Service, so we can help you cancel your subscription immediately and sort out any billing concerns.
Thank you for your feedback - we're committed to putting this right.
Best regards,
The W-Wellness Team
Booked a consultation with a nutritionist
Booked a consultation with a nutritionist who gave a personal and concise protocol to follow. Much better and cheaper than all the supplements I had been buying without any help. I feel great. 😊
2 juin 2025
Avis spontané
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