I sent a query regarding a wardrobe via the online email form. I got a reply back quickly with all the information I needed. I ordered the wardrobe and set up a payment plan - The whole process was... Voir plus
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Lisez les avis des autres
Awful quality and instructions were terrible. The drawer shelf was 2.5mm hardboard held by nails, usually the drawer sides would have grooves where the shelf would slide into. Instructions w... Voir plus
Very pleased with the wardrobes when they finally arrived (had to wait several weeks as one of the parts was out of stock so it was delivered in the 7-10 days stated on the website). They were quick... Voir plus
I spent a lot of time looking for furniture on different sites, wardrobe direct seems at the moment good value for money. I spoke to a human named Jack who was extremely helpful. The reason I have... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We offer our customers a wide range of sliding to hinged, contemporary high to gloss to traditional oak wardrobes and bedroom sets with bedside and Chester drawers as well as beds to match the design of your wish. Create your own bedroom look with our bespoke or a more affordable set suiting your budget.
Coordonnées de contact
Royaume-Uni
- sales@wardrobedirect.com
- wardrobedirect.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 76 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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I disliked the driver very rude
I disliked the driver very rude, boxes had footprints on it while I paid for £50 special delivery, but I really like the wardrobe stunning

Réponse de Wardrobe Direct
Very good product and assembled by…
Very good product and assembled by specialist.

Réponse de Wardrobe Direct
Really quick to take my money
Really quick to take my money
Not so quick to deliver wardrobe and even slower to respond to the problem once delivered

Réponse de Wardrobe Direct
Good quality wardrobe
Good quality wardrobe. Instructions were clear, spent some time marking up which piece was which and got it built in about 3 hrs.
Great response on a Sunday…
Great response to an email on a Sunday from Wardrobe Direct Aftersales service, following minor frustration with Live Chat.
Lovely wardrobe
The wardrobe was delivered within the time frame their website stated (although I had to chase them for an update, so that could be improved). It took 2-3 people to build/ install the wardrobe, but it only took about half a day to do and the instructions were easy to follow. The wardrobe is a really good size, and I really like it. My only niggle is that one of the side walls pops out a little bit at the top if we close one of the the sliding doors with a push, so we have to make sure the we close that for gently. My husband says that will be easy to fix though with wood glue/a bracket on the inside.
website easy to negotiate and placing…
website easy to negotiate and placing the order trouble free
Wardrobe we ordered I think its very…
Wardrobe we ordered I think its very good price to quality, order processed very quickly, even state it takes 4-5 weeks to deliver, we received delivery comfirmation after 5 days, assembly of wardrobe it's easy, did it by myself only, on the manual stated 3 people need, i'am handyman for work so that's maybe help, oweral all perfect, wardrobe it's beautiful, thank you very much.

Réponse de Wardrobe Direct
Ordering
Looks good company easy to order hope products are worthy of purchasing.
These wardrobes are excellent quality as are the chest of drawers and side cabinets. Lots of space for clothes
The wardrobes are of really good quality. We were so pleased we bought 2. The delivery guys were great and they arrived on time. I would highly recommend this product.
Awful customer service
Awful customer service, as stated in some other reviews regarding wardrobe direct they just seem to ignore you.
I ordered a wardrobe door almost three months ago now and still have not received it. I emailed multiple times and tried communicating via their online chat however it was just ignored. I later received an email apologising and they said they would get back to me but I didn’t hear anything. I of course emailed again and received only a sorry about that apology and said I will not be getting any money back.
I will never be using this company again.
Awful customer service
Awful customer service , damaged goods delivered and assembled, refusal to collect or refund… cowboys

Réponse de Wardrobe Direct
I’ve had contacted Wardrobe Direct over…
I’ve had contacted Wardrobe Direct over 3 times via email regarding a fault with the wardrobe doors, I’ve filled out a warranty form online and tried to call numerous times (mailbox is full on the answer phone) and nobody answers on the number I’ve called now resorting to trying to get in touch through here. Please can someone get back to me?
We are still waiting for a drawer…
We are still waiting for a drawer slider and the wardrobe was very badly assembled
Experience
Wow, too some time to get things right with my order and now it has been placed I am counting down the days to getting some professionally made wardrobes to replace my old catalogue ones that have seen better days. Oh I am so excited and I just can not hide it !!
Delivered on time and very professional…
Delivered on time and very professional checked all mirrors am very happy with everything
Awful awful awful customer service
Awful awful awful service
Ordered the wardrobes from the quick dispatch - 7 days section. Email confirmation 3-4 week delivery. Wardrobes delivered and assembled. Assembly team pointed out a number of faults in the wardrobe and advised they believed it was either seconds or ex display and that they would update their company. Tried to get hold of wardrobe’s direct to arrange for a wardrobe of suitable quality to be sent. No contact number to contact wardrobes direct. Chat bot kept crashing and only email is the sales email. Most emails have gone completely ignored. I’ve now had to instruct my credit card company to raise a dispute as I’ve got nowhere with wardrobes direct themselves. They replied to one or two emails then nothing from them in the last month despite sending numerous emails.
5 stars
5 stars. An absolute stunning wardrobe. Seeing it built and in my bedroom I would have paid more for this… solid and sturdy and the amount of space is amazing. The guys that assembled it were also brilliant
Thank you
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