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Lisez les avis des autres

Noté 5 sur 5 étoiles

The team of engineers worked superbly well. (Martin, Gary and Harry) Removed old warm air heating unit and immersion heater. Installed a combi-boiler, radiators, new shower and heated towel rail. As t... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The customer service is absolutely appalling. The company makes big promises and false claims, yet four weeks later I’m still left with incomplete work, no communication, and literally a hole in my... Voir plus

Noté 5 sur 5 étoiles

I used Warma after I applied for ECO4 funding via Octopus Energy. Warma sorted everything and the process was really simple. We had room in roof insulation, solar panels, an air source heat p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Although I had to wait quite a long time between application and installation, the wait has been well worth it. I am very grateful to have these new heaters installed. The two installers were poli... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'énergie verte
  2. Fournisseur de chaudières
  3. Fournisseur d'équipements de chauffage
  4. Entrepreneur spécialisé dans l'isolation
  5. Société d'énergie solaire
  6. Fournisseur d'équipements d'énergie solaire

Écrit par l'entreprise

Warma UK is the UK's leading provider of heating, solar, and home insulation grants. We're here to help you supercharge your home's efficiency with the latest energy-efficient boilers, storage heaters, and heat pumps, and harness the power of the sun to generate free solar electricity, plus we'll keep all that warmth in with top-notch insulation! What sets us apart? Well, we've got the inside scoop on all the grants out there, and guess what? A whopping 95% of our installations are absolutely free to eligible customers! Contact us today to see how we can help you make your home a warmer, greener, and budget-friendlier space.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

969 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 37 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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Noté 5 sur 5 étoiles

For me the whole process from beginning…

For me the whole process from beginning to end was brilliant. The scheme is there to help people have a more efficient and warmer home and that is exactly what it has done for me. There was no cost at all for me to pay as it is a B Government backed scheme. I would recommend it to anybody who meets the criteria. Thank you one and all.

7 octobre 2024
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Réponse : Warma UK

Thank you for your kind words! We're glad the process was smooth and that you're enjoying a warmer, efficient home.

We appreciate your recommendation and are happy we could help!

Noté 5 sur 5 étoiles

The whole thing went well and was…

The whole thing went well and was completed in 2 months. Mitch and his team were all really nice to have around, prompt, hard working and good quality of work. No complaints at all. They helped move and replace items of furniture, rails etc, sorted the rubbish and generally took great care.
I'm v pleased with my new boiler and the look of the internal wall insulation, waiting for the plaster to dry for painting. It didn't make the rooms smaller, as I feared.
Overall brilliant and awaiting the cold weather!!
Would recommend to anyone.

1 octobre 2024
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Réponse : Warma UK

Thanks for the great feedback! Glad you're happy with the work and results. It was a pleasure working with you, and we're thrilled that the new boiler and insulation met your expectations without compromising space.

Noté 5 sur 5 étoiles

Installation was really quick

Installation was really quick. The workers were professional, careful, thoughtful and great fun.
House is so much warmer now and we were desperate so thank you 😊

15 septembre 2024
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Réponse : Warma UK

Hi Alyson,

Thank you for your kind review! We're glad the installation was quick and your home is warmer. We'll be sure to pass on your thanks to our installation team. We're always happy to help!

Noté 1 sur 5 étoiles

It's interesting to hear all these good…

It's interesting to hear all these good reviews, when sadly, mine has been the opposite... Their lack of customer service to me, is a total contradiction to the other comments on here.
In short, I've just had to look elsewhere, given my attempts to chase / motivate them to get the job done..

12 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great experience with good customer service...

We recently had major energy saving measures installed by Warma UK. The team at Warma UK were fantastic to deal with. From the very start and initial enquiries, right through to the installation any concerns or questions we had were promptly dealt with by extremely helpful team. Would not hesitate in recommending this excellent company.

16 septembre 2024
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Réponse : Warma UK

Thank you for your feedback! We're glad you had a good experience with our team. We appreciate your recommendation and are here if you need anything in the future!

Noté 5 sur 5 étoiles

Great work

The teams doing the work were great. Very professional and hard working. The quality was excellent.

13 septembre 2024
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Réponse : Warma UK

Hi Molly,

Thank you for your kind words! We're happy to hear our teams were professional and delivered excellent quality.

Noté 5 sur 5 étoiles

Great communication help staff great…

Great communication help staff great work carried out by there installers it was a very hassle free experience

13 septembre 2024
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Réponse : Warma UK

Hi Nicola,
Thank you for taking the time to leave us a positive review! We're delighted to hear that you had a hassle-free experience with our team.

Your satisfaction is our top priority, and we're thrilled we could deliver that for you.

Noté 5 sur 5 étoiles

Warma Uk are an excellent company both…

Warma Uk are an excellent company both head office and site fitters were both helpful and efficient.
After the office had organised the contractual side of the project including delivery of goods to site ontime, The first onsite fitters did an excellent job of fitting the air source heat pump after removing old boiler,then cleared all the debris. They were followed by solar panel fitters who also had the same friendly and clean work practices. Many thanks to Emma & Jack for all your work at head office.

12 septembre 2024
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Réponse : Warma UK

Hi Michael,
Thank you for your kind review! We're glad our team, both at the office and on-site, provided efficient and friendly service. Special thanks for mentioning Emma and Jack. We appreciate your feedback!

Noté 5 sur 5 étoiles

Over the moon to get a grant towards…

Over the moon to get a grant towards central heating, it was fitted within 2 days which I was surprised at. Will now be warm over winter, no more freezing cold house,

9 septembre 2024
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Réponse : Warma UK

Hi Sally,
Thanks for your review! We're so glad you're happy with the grant and fast installation. Enjoy staying warm this winter, and feel free to reach out if you need anything else!

Noté 5 sur 5 étoiles

Very helpful good service

Very helpful good service

3 septembre 2024
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Réponse : Warma UK

Hi Paul,
Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our service.

Noté 5 sur 5 étoiles

just had my new solar panels and storage heating by Warmauk Very Happy

i applied for a eco grant 2023 with a local company in slough where i live they done a survey and a few days later phoned me up to say eco grant was approved and they will be in touch a few weeks went by no phone call so i rang up local eco company to get no answer to phone calls or text messages i did not give up i tried another eco company again they done a survey and said grant was approved and again weeks went by no phone call so i phoned them up again to find out they cant get grant due to my postcode ?

i virtually gave up until a few days later a WARMAUK leaflet came thru my letter box saying free loft insulation solar panels and storage heaters i was impressed by their leaflet so rang them up i spoke to a young man who took my details and i sent him a few documents and next thing i know i have been approved grant but unlike the other 2 eco grant companies the next day a WARMAUK customer service phoned me and asked how soon do you want loft insulation done and can i sign a form for solar panels it was so easy the loft insulation man turned up insulated loft the following week scaffolders turned up put up scaffolding then next day the solar panel engineers turned up and installed the solar panels the next day electricans turned up to install cable and connect solar panels and install new electric storage heaters
i was very happy with the speed they did work then only a few days after 2 builders turned up to insulate my flat roof ... so now i have loft insulation storage heaters solar panels which actually work and i give back £4 a day back to the national grid so over 100 sunny days a year i save £400 i even recived email and a phone call a few days later from their customer service team asking me if i was happy with the solar panels heaters etc and was i happy with their workers so i have to say i highly recommend Warmauk and good old fashioned customer service

2 septembre 2024
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Réponse : Warma UK

Hi Hugh

Thank you for sharing your experience! We're thrilled to hear that after your challenges with other companies, Warma UK could provide quick and reliable service. It's great to know you're happy with your loft insulation, solar panels, and storage heaters. Your recommendation means a lot to us!

If you need anything else, feel free to reach out. We're here to help!

Noté 5 sur 5 étoiles

Air source heat pump central heating

Good communication, prompt service, crew arrived at agreed time, worked hard, were polite, did a good job in a seventy year old house with concrete floors downstairs. When they left, they tidied up and took away all the leftover bits and packaging materials etc

29 août 2024
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Réponse : Warma UK

Thank you for your great review! We're glad our team provided prompt, polite service and left your home clean and tidy. We appreciate your feedback and are here if you need us again.

Noté 5 sur 5 étoiles

Major Work. Great Results

I used Warma after I applied for ECO4 funding via Octopus Energy. Warma sorted everything and the process was really simple.

We had room in roof insulation, solar panels, an air source heat pump and central heating (i.e radiators) fitted.

Although the job was big and disruptive Warma and the fitters were fantastic. Each stage of the job was carried out quickly with little mess, and the service was really friendly.

We are very happy with the results and I’d recommend them.

26 août 2024
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Réponse : Warma UK

Thank you for your wonderful review! We’re glad to hear that you had a positive experience with Warma UK and that everything went smoothly.

It’s great to know you’re happy with the results, and we appreciate your recommendation!

Noté 5 sur 5 étoiles

Very pleased with the work and fitters…

Very pleased with the work and fitters where first class thank you

27 août 2024
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Réponse : Warma UK

Thank you for your kind words! We're delighted you're pleased with the work and our fitters. Your satisfaction means a lot to us!

Noté 5 sur 5 étoiles

The engineers were very efficient and


The engineers were very efficient and
helpful. Nothing was too much trouble for
them.
They all work extremely hard.

Good communication skills from the
office as well.

21 août 2024
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Réponse : Warma UK

Hi Maria

Thank you for your wonderful feedback! We are delighted to hear that our engineers provided you with efficient and helpful service.

Your support means a lot to us, and we look forward to serving you again in the future!

Noté 5 sur 5 étoiles

Excellent Service

Excellent Service. Warma Uk have just installed Solar panels with battery back up, an airsource heat pump, new radiators and all new plumbing to the radiators.
The plumbers George and Harry worked from 8.30am to after 9pm everyday and they were here for 4 full days. The electrician Justin, also did a great job.
Our electric use has already gone down dramatically, from about 19kwh per day to about 5kwh per day. We don't have the heating on yet, but taking into account we now won't have a gas bill, I estimate our utility costs will go down from about £300 per month to under £100 per month.
Thank you Warma UK, you have been fantastic!

21 août 2024
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Réponse : Warma UK

Hi Susan

Thank you for the great review! We're thrilled to hear about your energy savings and that our team, including George, Harry, and Justin, provided excellent service. We're glad we could help lower your utility costs!

Noté 5 sur 5 étoiles

Warma UK - Solar panels and storage heaters

We have just had solar panels and upgraded storage heaters installed by Warma UK under the government grant scheme. The staff have been polite and helpful from the beginning and timescales were communicated accurately. We had a few queries after the initial proposals were sent to us but these were dealt with efficiently. The installation of both (solar and heaters) were completed in just one day, although we do only have a small bungalow. The solar panels are working and all the heaters were tested but we cannot vouch for them yet as it is too warm to use them at this time. Overall we have had a positive experience and we hope to save quite a bit on our energy bills thanks to the scheme.

20 août 2024
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Réponse : Warma UK

Hi Susan

Thanks for your review! We’re happy to hear you’re pleased with the installation and look forward to you enjoying those energy savings!

Noté 1 sur 5 étoiles

Absolutely shocking communication after…

Absolutely shocking communication after the first phone call gareth was fab couldn't help enough requested a doctors letter to be able to for forward I got that emailed him nothing back phone multiple times only to be fobbed off saying that I'll get a call back still no call back so I phoned got though to somone else. Things started to sound promising. Time was getting on so he said he would call me thw next morning and then guess what no phone call at 9.30 as promised. I've emailed I've had nothing back. All I wanted was the help make my home more suitable heating source for my disabled daughter! The customer service Absolutely sucks! Furious is an understatement. Also like to add the fact that the company is happy to comment on all the good reviews on her and also AGAIN ignore all the negative reviews!

2 août 2024
Avis spontané
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Réponse : Warma UK

Hi Melanie,

Thank you for taking the time to share your feedback with us. We’re genuinely sorry to hear that our communication didn’t meet the high standards we set ourselves, and we completely understand your frustration.

Clear and consistent communication and keeping our customers in the loop is something we take very seriously, especially during a process that can sometimes be lengthy. It’s clear that we didn’t deliver our usual high standards in your case.

We’ve already taken steps to review our processes to ensure this doesn’t happen again.

Our customer service team has reached out to you today to provide an update on your grant application.

Again, we apologise for the frustration you’ve experienced and appreciate you taking the time to share your feedback.

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