The presales team helped clarify questions about dimensions and fit. The order came well wrapped and on time. The one part with minor surface damage was replaced within two days without any... Voir plus
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My order was made last minute and I couldn't believe how quickly it was dispatched and delivered. It would be almost impossible for any item to be delivered damaged because it was packaged so well. In... Voir plus
L'entreprise a répondu
We bought a Washtower Slimline 3.0 WSTT815 to create a washing machine/tumble dryer stack.This is a really good quality product and although flat pack, straightforward to put together. No bits missing... Voir plus
L'entreprise a répondu
Very good product and met my expectations. The promotional information is accurate. Delivered well within timescale. Packaged very well to avoid damage. I would advise anyone to take time to sort the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Washtower® is a family-run company established in the Netherlands in 2017. What began as an idea to design a cupboard that would mean no more bending while doing the laundry, developed into an innovative modular cupboard system for the complete furnishing of a laundry room, bathroom or utility room. This was clearly a gap in the market because only five years after launching our business, our team of four has grown to 39 colleagues and we now sell our cupboards in Belgium, the Netherlands, Germany, Austria, Switzerland, Spain, England, France and Scandinavia. We hope to soon enter the American markets as well. We want our customers to consider it a joy to do the laundry. That is why we prioritise service and quality. We always make sure that our customers are 100% satisfied. To guarantee safety, we have had our cupboards tested extensively by the German TÜV Rheinland. Washtower® sells the first TÜV-certified washing machine cupboard in Europe, which makes us really proud!
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4,5
Excellent
136 avis
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Réponse de Washtower
Dear Grace,
Thank you very much for your kind review. We are happy to hear that you are satisfied with our product, and it's also great to know that the delivery process went smoothly.
We hope you enjoy your newly organised laundry space.
Best regards,
Ilse - Team Washtower
We followed assembly instructions as…
We followed assembly instructions as precisely as we could, and still found the construction to be too flimsy to hold our washer and dryer with any degree of confidence. We even asked our carpenter if he could try reassembling it, and he explained it wasn’t worth the time as it was a fundamentally unstable design.
19 avril 2025
Réponse de Washtower
Dear Ms FB,
We are really sorry to hear that you are not satisfied with the quality of our cabinets. This is obviously not the experience we want to provide and we sincerely apologise for the inconvenience this has caused you. Please know that we take your feedback very seriously and are constantly working to improve both our products and our service.
We would like to contact you personally to discuss this further and find an appropriate solution together. We have tried several times to reach you by phone and have also sent you an e-mail.
We would greatly appreciate it if you could let us know when it is convenient for you to be contacted by phone. We would be happy to help you and work together to find a satisfactory solution.
With kind regards,
Ilse - Team Washtower
5 Stars – Excellent Quality & Fast Shipping
I’m extremely happy with my new WashTower. The quality is top-notch—it runs quietly, cleans thoroughly, and looks sleek in my laundry room. Delivery was surprisingly fast, and the unit arrived in perfect condition. Installation was straightforward, and everything worked flawlessly from the start. Highly recommend this product to anyone looking for a space-saving and efficient laundry solution!
21 mars 2025
Réponse de Washtower
Dear Maggie, thank you so much for your kind review. We are pleased to hear that you are satisfied with both our product, service and delivery. Enjoy your new laundry room. Best regards, Ilse - Team Washtower
Perfect unit to house my freestanding…
Perfect unit to house my freestanding washing machine and tumble drier- looks great. Neat design.
19 mars 2025
Réponse de Washtower
Thank you so much for your positive review! We're delighted to hear that you are pleased with our products. Enjoy your new laundry room! Kind Regards, Ilse - Team Washtower
Excellent quality units and first class…
Excellent quality units and first class customer service
13 mars 2025
Réponse de Washtower
Dear David, thank you so much for your kind words! We're delighted to hear you're pleased with the quality of our units and the service you received. We wish you lots of enjoyment with your new washing machine cabinet! Kind Regards, Ilse - Team Washtower
Réponse de Washtower
Dear Matthew, thank you for your positive review! We’re thrilled to hear that you were pleased with our products, communication and the efficient delivery. We wish you lots of enjoyment with your new washing machine cabinet! Kind Regards, Ilse - Team Washtower
Réponse de Washtower
Dear Mr Clarke, thank you for your positive review!We wish you lots of enjoyment with your new washing machine cabinet! Kind regards, Ilse - Team Washtower
Lovely quality
Lovely quality - great on line support - delivered quicker than expected! Thank you.
8 mars 2025
Réponse de Washtower
Dear Annette, thank you very much for your kind review. We are pleased to hear that you are satisfied with both our product and service. Enjoy your new laundry room. Best regards, Ilse - Team Washtower
Outstanding product and service
Outstanding product and service. The online web configurator is intuitive and incredibly helpful — it allows you to visualise the setup, view precise measurements, and easily make adjustments. Delivery was faster than expected, with everything securely packaged and complete. The units designed for built-in washer-dryer combos are a rare find, and while not inexpensive, the quality and convenience made it well worth the investment.
5 janvier 2025
Réponse de Washtower
Dear Dan, thank you very much for your kind review. We are pleased to hear that you are satisfied with both our product and service. Enjoy your new laundry room. Best regards, Sofie - Team Washtower
I will be honest I bought these on…
I will be honest I bought these on price, my carpenter thought I had lost the plot. They arrived quickly and I started to build them, actually very easy, had a couple of questions which they answered quickly.
I have found the quality great, think everything was great, had a bit of confusion on one unit which was labelled differently to what I ordered but all good.
They look great, no rubbish plinths to worry about.
Would have loved a few more pictures with measurements but all good.
Would I buy again, Yes no issues at all. Was my carpetenter surprised and impressed yes.
Great experience from the UK.
15 février 2025
Réponse de Washtower
Dear Marcus, thank you for your positieve review! We arere happy to hear that you found the assembly easy and that both you and your carpenter were impressed with the result. We hope you will enjoy your new laundry room! Best regards, Sofie – Team Washtower
Réponse de Washtower
Dear Mrs Perrin, thank you for your positive review! We’re thrilled to hear that you were pleased with both our communication and the efficient delivery. We wish you lots of enjoyment with your new washing machine cabinet!
Kind regards,
Ilse - Team Washtower
Réponse de Washtower
Dear Mr. Ball, thank you very much for sharing your experience. We are delighted to hear that you are satisfied with the product. It's wonderful to know that the washing machine cabinet from Washtower met your expectations, and that the delivery was quick.
Kind regards,
Ilse - Team Washtower
Wash tower
The washtower is very sturdy, a tiny bit tricky to put together but once together, very secure.
My washing machine and tumble dryer fit beautifully and the pull-out shelf is a great help. I would thoroughly recommend this product.
31 janvier 2025
Réponse de Washtower
Dear Mrs. Brown, thank you very much for sharing your experience. We are delighted to hear that, even though assembling it was a bit tricky, you are satisfied with the product. It is nice to read that the washtower met your expectations well and that the sturdiness and functionality are exactly what you were looking for.
Kind Regards, Ilse - Team Washtower
We searched for utility units such as…
We searched for utility units such as these for a long time and finally came across washtower.co.uk. Specification was everything we needed and placed the order. Order was processed quickly with good communication from the delivery company. I personally built and installed the units and into our utility room and couldn't of wished for a better product. Units are robust to cope with washer and dryer easily and have a great finish in black. Over the moon with the transformation of our room. Great product and would highly recommend. Many thanks Washtower
1 février 2025
Réponse de Washtower
Dear Mr. Craven, thank you very much for your positive review. We really appreciate it! We are pleased to hear that your order was processed quickly and that you are happy with the quality. Wishing you lots of enjoyment with your new laundry room. Kind regards, Sofie - Team Washtower
Réponse de Washtower
Dear Mr. Stevie, Thank you for sharing your experiences with us and thank you for giving us a five star review! We hope you're enjoying the end result. Have a great day. Best regards, Babette - team Washtower
Washtower for Washer & Dryer
Delivery and product where all excellent.The only thing I would say was the cost of delivery did make the product expensive it would be better if you had a distributor in the UK. I would have no hesitation in recommending your products.
27 décembre 2024
Réponse de Washtower
Dear Ms. Irene, Thank you very much for sharing your experiences with us. Your point about the delivery fee is correct and it might be something we could change in the future. Thanks again for sharing this with us. We hope you're enjoying the end result! Best regards, Babette - team Washtower
Exactly what I wanted
Exactly what I wanted and it was very easy to order and get delivered on a day that was suitable to me and my working hours - very pleased
2 décembre 2024
Réponse de Washtower
Dear Sylvia, How lovely to read that you're so positive about your experiences with us. We hope you're enjoying the end result. Have a great evening. Best regards, Babette - team Washtower
Smart unit perfect for a cloakroom
Just moved into a house with a compact utility/cloak room; this washtower was the perfect and neatest way to keep both the washing machine and tumble dryer.
While the delivery charge is quite a lot, the unit boxes are very heavy (over 50kg across 2 boxes). It would've been nice if the driver had brought them into the house rather than leaving outside (this is the reason for only 4 stars). While I'm able to lift a 37kg box on my own I suspect many others would need help.
As long as you read the instructions carefully the unit itself is easy enough to build. The frame is very sturdy and didn't move much even before affixing it to the rear wall. Installing the washing machine underneath was easy enough however adding the tumble dryer took 3 of us to ensure it went in straight and didn't trap the cable.
Overall a great unit (much better than the brackets with straps) that gives a smart finish.
2 décembre 2024
Réponse de Washtower
Dear Mr. Fuller, First of all; thank you for sharing such an extensive explanation of your experiences with us. We're happy to read that in general you're very positive! Your critical note regarding the delivery is something we agree with, but we haven't found the right collaboration with a transporting company yet who does this. Most transportation companies do not want to risk that one of their employees get, for example back issues, from caring the boxes etc. That is why they are quite hesitant about this. But we will note it down and take that with us in the future. Have a great day. Best regards, Babette - team Washtower
Been looking for a solution for our…
Been looking for a solution for our utility room, due to space we went for the stack. It’s well built sturdy and looks good. Delivery was as expected pallet road side and its heavy but build quality is excellent. Would recommend
1 décembre 2024
Réponse de Washtower
Dear Marc, Thank you for sharing your positive experiences with us! We are very happy to read this. Enjoy the end result! Best regards, Babette - team Washtower
Product arrived quickly
Product arrived quickly.
The instructions are not that clear but my carpenter managed to put it all together.
It does vibrate a lot when the machine spins and is quite noisy.
28 novembre 2024
Réponse de Washtower
Dear Mr./Mrs., Thank you for sharing these experiences with us! Could you please contact our customer care team and perhaps with a video and/or front view image of the setup? We can than have a look at it to see what might need to be reassembled. Because the cabinet should not be vibrating. One tip I could give you already: is the bottom plate on which the machine stands completely level? Please use a spirit level for this. It should be so in the width and depth. After that; turn the feet of your machine in (so that it has it's own industrial level). That might fix the issue! Otherwise; do not hesitate to contact us. Best regards, Babette - team Washtower
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