Just Avis 

I needed an advance, got through on the phone straight away and the JUST representative was so helpful, I had no problems at all.
I would recommend them to anyone

Even a loan shark would be better than using Just. They provided we a statement of income which appeared to be incorrect, on three separate occasions I called to check & was told it was correct & legally binding. They have now reduced the amount & will not respond to any of my questions. They also don't know the difference between Gross & Net & got my projection the wrong way around - are they really FCA regulated???? I would suggest - stay away. If you have made the grave error of signing with them & they continue their shambolic behaviour. Complain to the financial ombudsman & copy david.richardson@wearejust (with the co.uk ending) (he is the CEO - but don't worry - he won't read the complaint).

Terrible communication service regarding the porting of my lifetime mortgage

I am extremely happy with the way my business is handled. The staff are very helpful and efficient.

I have just finished the application process fir my lifetime annuity with Just. Everyone at Just were very helpful, caring, flexible and understanding throughout the process. Very happy with the service I received.

Wonderful prompt service. Excellent Co.,

Easy transaction, explained everything i needed to know, follow up very good.

Very pleased with service

This company made a 1000% profit from my dads sudden fatal heart attack in September 2024. He only set up his policy in late 2019. There’s making profit and then theres just pure greed, and this company doesn’t care about anything but money.

Having received an initial tranche of monies under our arrangement, a second instalment was applied for.
An easy application was made, to be followed very quickly by a call from JUST, asking the reasons for our request.
The call was received before lunch today.
I received an email shortly after lunch to confirm that our request had been approved, and that my bank account would be credited "within 24 hours"
Monies were received within two hours.
That is a service to be admired.
Our whole experience has been a pleasure, dealing with such polite, pleasant and professional organisation.
I would heartily recommend JUST to any potential applicant.
Very many grateful thanks
J & J A

I wanted to retrieve additional money from my previous Equity Release to help a family member. JUST helped me achieve this with minimal effort and cost. They ensured the transaction was right for me.

The staff were helpful and knowledgeable and were happy to spend the time explaining all aspects of our request in full! We are extremely happy with our treatment and who happily recommend your company

This company has made my life so much easier straightforward full explanations each step of the way would highly recommend this company

We have just completed our third drawdown on our Lifetime Mortgage and can confirm a seamless and excellent service completed with top efficiency.
Polite and helpful staff to complete the all round experience.

Superb service and so easy to deal with too. Excellent example of how to deal with customers and their financial business. Wouldn't hesitate to recommend them in the future. Many thanks to them for providing a brilliant service and prompt completion of business.☺️👍

Dealing with this company is very easy and straight forward without any complicated process, the only time I ever needed to make a phone call, the lady was very pleasant and helpful and dealt with my query to my satisfaction.

Fantastic experience with this company. Very friendly and efficient and everything completed really quickly. Highly recommend

During our further advance journey Just Retirement have been very professional & kept us informed at all stages of the procedure.
We would have no hesitation of recommending Just Retirement to any future client

I recently found out my mother and father took out a life time mortgage, looking at the recent statement it is a rip off !!! I can’t believe the amount of interest for one year. It’s nearly a quarter of the life time mortgage Stay away from the this company they take advantage of elderly people 🤬

Had a call from Victoria who was very friendly very helpful & very professional very much appreciated
Thank you very much

Very helpful ,especially with all my queries,