Little's Coffee Co Avis 

612
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I love Little’s coffee! I was disappointed when I received my package yesterday and knew without opening it that the contents were damaged as I could smell the coffee and hear something rattling insid... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I absolutely love Little's coffee & I am a subscriber of several flavours, my favourites are the Maple & Walnut, Chocolate Mocha & Caramel ☕️💖 The quality of this coffee is second to none & the fl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great coffee great flavours and makes good iced coffee too! Problem with delivery Evri not Littles! But Littles sorted it quickly abd Im now Enjoying my coffee. Dpd delivery no problem Evri still... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

After seeing the reviews from Peter and Dragons’ Den, I ordered the Colombian. I was expecting a wow I didn’t get one. I cannot understand what all the fuss is about. Purely a matter of taste, butI f... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de produits alimentaires
  2. Fournisseur de produits alimentaires

Écrit par l'entreprise

Turn up the flavour with Little's premium range of flavoured instant coffee. We are Little's; rule breakers, risk takers and coffee makers.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

612 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(612)

79 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good srevice

Had trouble with initial delivery but this was where the customer service was excellent. Lucy was the most helpful person and really followed up to help my order get to me. Super happy with the service and the coffee!!!!

13 mai 2026
Avis spontané
Logo de Little's Coffee Co

Réponse de Little's Coffee Co

Thank you so much for this it really means a lot! ☕❤️ We're sorry the delivery didn't go smoothly first time, but we're so pleased we could get it sorted for you. It was an absolute pleasure following it up and making sure your order reached you! So glad you're enjoying the coffee, enjoy every cup! 😊

Noté 5 sur 5 étoiles

Excellent customer service

Customer Service team (Lucy) responded to my email inquiry within hours, and it really saved the day. I’m travelling in Copenhagen and it’s my last day before returning home to Canada. I really wanted to find Little’s coffee and bring some home as Little’s is not yet available in Canada. And I thought I probably won’t hear back in time, but Lucy replied to my email so promptly and provided me a list of local retailers and I was able to grab a bunch of Little’s to bring home. Thank you Lucy!

18 mai 2026
Avis spontané
Logo de Little's Coffee Co

Réponse de Little's Coffee Co

It was such a pleasure helping you track down your Little's before your flight home, we are so glad you made it in time! We hope you made it back to Canada with your Little's safely packed in your suitcase 😊 Thank you so much for going out of your way to find us in Copenhagen!

Noté 5 sur 5 étoiles

I not usually fond of instant coffee…

I not usually fond of instant coffee but I’m so impressed and loving the flavoured instant coffee. I Couldn’t choose between the vanilla or caramel. It actually feels a treat.

17 mai 2026
Avis spontané
Logo de Little's Coffee Co

Réponse de Little's Coffee Co

Thank you for this lovely review! ☕ Converting instant coffee sceptics is something we take great pride in so this really means a lot! Vanilla and Caramel are both such favourites, we completely understand the dilemma! 😊

Noté 1 sur 5 étoiles

Doesn't Taste Like Coffee 😕

This is the worst coffee I’ve ever tasted — no body, just bitter. If that’s your kind of thing, then fair enough, but I believe coffee should actually taste like coffee, even instant coffee.
I got sold on the hype from Dragons’ Den. I even saw one review saying they preferred this coffee over the coffee from their expensive coffee machine 😆. I have a coffee machine myself, and I’ll always prefer real beans, like 99% of people who use them.

16 mai 2026
Avis spontané
Logo de Little's Coffee Co

Réponse de Little's Coffee Co

Thank you for taking the time to leave your feedback, we're sorry to hear our coffee wasn't for you. Our flavoured coffees are quite different to a traditional coffee taste, so we completely understand it won't suit everyone's preference. We'd love the chance to help if you'd like to get in touch, we're always happy to have a chat. ☕

Noté 5 sur 5 étoiles

The service we have received from this…

The service we have received from this company is excellent, prompt service & delivery.

13 mai 2026
Avis spontané
Logo de Little's Coffee Co

Réponse de Little's Coffee Co

Thank you so much for the kind words! ☕ We're really pleased to hear you've had a great experience with our service and delivery. We hope you're enjoying your coffee!

Noté 5 sur 5 étoiles

Very impressed with this coffee brand

Very impressed with this coffee brand.
The coffee is delicious - the vanilla instant is absolutely amazing, and I have hated instant coffee previously. Real competition for some of the bigger brands.

4 avril 2026
Avis spontané
Logo de Little's Coffee Co

Réponse de Little's Coffee Co

Thank you for such a kind review! ☕✨ Converting an instant coffee sceptic with our Vanilla is honestly one of the best things we can hear — we're absolutely delighted! We think we can hold our own against the big names too, and it means the world that you agree. Hope you enjoy exploring more of our range!

Noté 5 sur 5 étoiles

Absolutely love variety of flavours

Absolutely love this coffee and enjoy trying all the different flavours. Customer Service are excellent and very friendly. I had a few issues with the delivery drivers but this was not Little’s fault and they worked very hard to sort it out. This is a lovely company you can trust with your order.

14 mai 2026
Avis spontané
Logo de Little's Coffee Co

Réponse de Little's Coffee Co

Thank you so much for this lovely review! 😊 We're so glad you're enjoying our flavours there are always more to explore! We're sorry the delivery caused a few hiccups, but really pleased we could get it sorted for you. We look forward to being part of your coffee routine! ☕

Noté 1 sur 5 étoiles

Unfortunately very dissapointed.

I don't like writing negative reviews but unfortunately I was really disappointed with this purchase (after watching Dragons' Den like everyone else) and after spending quite a lot of money on one of the multi-packs. I tried the Irish Cream one first, did one cup and then a second as I thought I must have got the amount wrong. Then got my Dad to try it, who threw the cup down the sink. I'm sorry to say, was really horrible. Then tried the toffee one, even worse. I haven't even bothered to try the others. Sorry to be so negative, but when you spend quite a lot of money of something, you expect it to be half decent.

23 avril 2026
Avis spontané
Logo de Little's Coffee Co

Réponse de Little's Coffee Co

We are sorry these didn’t hit the spot for you 😕 That’s really not what we want to hear. Taste is super personal, but we really appreciate you giving a couple of flavours a go and taking the time to share honest feedback with us — it genuinely helps us improve 😊

Noté 5 sur 5 étoiles

Really pleasantly surprised 😋

Spied the different jars a few times in a large garden centre thought naa ive a really expensive coffee machine at home. Was running low after a holiday so grabbed a quick jar of the Maple Walnut and voila absolutely fantastic. I'll be buying two more tomorrow and spoilt for choice. Well done Littles!

22 avril 2026
Avis spontané
Logo de Little's Coffee Co

Réponse de Little's Coffee Co

This made us smile 😄

From “naa” to “absolutely fantastic” we’ll take that! So glad the Maple Walnut changed your mind (and held its own against the coffee machine at home!).

Sounds like you’re about to have a tough job picking your next flavours… not a bad problem to have.

Thanks for the lovely review and for giving us a chance!

Noté 4 sur 5 étoiles

Fast Delivery

Fast Delivery, well packaged no complaints with service

25 mars 2026
Logo de Little's Coffee Co

Réponse de Little's Coffee Co

Thank you for your kind words! We’re glad everything arrived quickly and safely 😊

Noté 5 sur 5 étoiles

For the first time in having your…

For the first time in having your coffee it is very very nice

22 février 2026
Logo de Little's Coffee Co

Réponse de Little's Coffee Co

Thank you so much! We’re thrilled you enjoyed your first experience with our coffee. ☕💛

The Littles Coffee Team

Noté 4 sur 5 étoiles

Love the aroma of cinnamon

I’ve been looking for a cinnamon flavoured coffee and yours didn’t disappoint. I really enjoy a morning mug of this.

25 janvier 2026
Logo de Little's Coffee Co

Réponse de Little's Coffee Co

Thank you so much for your lovely review!

We are really glad you enjoyed the cinnamon aroma, it’s one of our favourite blends too. We love to hear that its become part of your morning routine.

We truly appreciate you taking the time to share your experience and hope you continue to enjoy many more cosy mornings with Little’s Coffee.

Noté 5 sur 5 étoiles

Great flavour in a jar.

Great flavour in a jar..and speedy delivery.

25 janvier 2026
Logo de Little's Coffee Co

Réponse de Little's Coffee Co

Thanks so much for the lovely review! 😊
We are glad you’re enjoying the flavour and the speedy delivery, the perfect combo! Hope your next cup’s just as good ☕️

Noté 5 sur 5 étoiles
Logo de Little's Coffee Co

Réponse de Little's Coffee Co

Thanks so much! We are really glad you’re happy with the service and the coffee ☕️

Noté 1 sur 5 étoiles

Tasteless, yet strangely bitter

I have been buying Little’s Rich Hazelnut instant coffee for years, and it is not the same product anymore.
The hazelnut flavour has virtually disappeared, the coffee now tastes bitter yet oddly bland, and I have to use two teaspoons per cup instead of one heaped teaspoon just to get anything resembling flavour — and even then, the hazelnut is barely detectable.
I contacted Little’s directly to raise this, and the response was extremely disappointing. I was simply told that nothing has changed, with no attempt to engage seriously with my feedback. The implication was essentially that the problem was my imagination, despite the very obvious loss of flavour and change in taste.
I have an experienced palate and know exactly how this coffee used to taste. Something has changed — whether it’s the beans, the roast, the flavouring strength, or the processing — and dismissing loyal customers instead of acknowledging the issue is not acceptable.
Sadly, this was once a favourite, but I won’t be buying it again.

27 janvier 2026
Avis spontané
Logo de Little's Coffee Co

Réponse de Little's Coffee Co

Thank you so much for taking the time to get in touch and share your experience. We’re really sorry that the current Rich Hazelnut blend hasn’t been what you hoped for, we completely understand how disappointing it can be when a favourite product doesn’t taste as expected.

The blend was updated in late 2023 following careful development and consumer testing, where it was well received by many customers. however we know that taste is very personal.

We really appreciate your long-standing support and your loyalty to Little’s Coffee. Hearing directly from customers like you is so valuable, and we’re grateful you took the time to share your thoughts with us.

Noté 5 sur 5 étoiles

Love!

Love!! This company !!!!!
I’m a decaf coffee girl . Not choice but for medical reasons .
I’m a coffee addict and dislike all instant decaf coffees and
Trying to find variants in decaf coffee is impossible and disheartening
!!!! But now with this amazing company wow !!!
I bought a jar of (now my fav coffee .) hazelnut at a local garden centre ,
I then googled the coffee company l and found They have all the flavours you can think off ! And decaf all the way !!!
It’s instant but !!!!! It has a smooth taste unlike all other instant decaf coffees great quality
I add mine also to roasted ground coffee and mmmmm delicious . And take with me when decaf coffee is not an option
This is my Sunshine in a mug
I orderd on Amazon the variety decaf pack as a treat at Xmas
I then ordered from the company itself. To buy individuals . The delivery was super quick . Packaged amazingly . Soooo all in all 5 * plus
Only downside is cost unfortunatley I can’t afford regularly . But that’s quality and I 100% back them as a customer .
And to anyone like me who needs that quality flavour and taste . This is the one for you !!!!! Enjoy ❤️

20 janvier 2026
Avis spontané
Logo de Little's Coffee Co

Réponse de Little's Coffee Co

Thank you so much for this lovely review ❤️
We’re thrilled to hear how much you’re enjoying the decaf range and that it’s brought great flavour back into your coffee moments. “Sunshine in a mug” truly made our day!

Thank you for your support and for sharing the love it means everything to us ☕✨

Noté 5 sur 5 étoiles

Exceptional coffee backed with exceptional customer care

As a long time nespresso subscriber, I was intrigued by the potential of new flavours and tastes. Littles deliver on both the product and customer care. I had a minor issue which was rectified personally.
Looking forward to enjoying new flavours.
Thank you

16 janvier 2026
Avis spontané
Logo de Little's Coffee Co

Réponse de Little's Coffee Co

Hey Don,

Thanks so much for the great feedback and glad we were able to sort the delivery issue out!

We hope your enjoying a delicious cup of coffee right now 😊☕

Noté 1 sur 5 étoiles

Don't get the hype?

Saw on Dragon's Den, thought I'd give them a chance. Ordered small jar of Columbian instant and hazelnut flavour. Columbian was absolutely tasteless. Maybe clever marketing needing to triple the dose to get any flavour? Happy to see the end of the jar. Hazelnut flavour tastes as bad as the jar smells. Horrible.

13 janvier 2026
Avis spontané
Logo de Little's Coffee Co

Réponse de Little's Coffee Co

Hi There,

We are really sorry to hear that our coffee didn’t meet your expectations, taste is very much a personal preference, and we understand that our flavour profile won’t suit everyone.

We appreciate you giving us a try after seeing us on Dragon’s Den and taking the time to share your honest feedback.

While we’re disappointed it didn’t meet your expectations, your comments are noted and help us as we continue to refine our products.

Noté 1 sur 5 étoiles

Good coffee but shocking customer…

Good coffee but shocking customer service. Last coffee subscription lost by courier but still waiting for promised refund from Little’s for over 3 weeks now. Numerous emails sent to chase refund but they just ignore.

9 janvier 2026
Avis spontané
Logo de Little's Coffee Co

Réponse de Little's Coffee Co

Hi Helen,

We’re really sorry about this, the delay was completely our fault, and we genuinely apologise for the frustration it caused.

Your refund has now been fully processed, and we’ve also sent you a goodwill package as an apology. We truly appreciate your patience, even though this should have been handled much sooner.

Thank you for taking the time to share your experience, your feedback helps us do better, and we’re sorry we let you down this time.

Littles Coffee

Noté 5 sur 5 étoiles

New Flavour, New Mood. Why Not?

I’m a coffee lover and have always stuck to the traditional way of drinking it. I came across this one at John Lewis and decided to try something different. Paired with a touch of double cream, the slight bitterness of the coffee blends beautifully with the richness, especially alongside an almond croissant.

Sometimes, trying a new flavour is all it takes to refresh the start of a new day. 🌿

3 janvier 2026
Avis spontané
Logo de Little's Coffee Co

Réponse de Little's Coffee Co

Hey Sienna,
Thank you so much for this lovely review! We’re thrilled you gave something new a try and even happier that it became part of such a perfect morning ritual. Coffee, double cream, and an almond croissant sounds like an unbeatable combination ☕🥐 Here’s to refreshing starts and new flavours!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus