One Good Thing (OGT) Avis 276

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Got a limited box of OGT with blackcurrant for my Edinburgh->Kilcreggan bike packing trip (and beyond). Very happy with the bars, tasty, easy to digest, right sizing. I'm just about to order some more... Voir plus

Noté 5 sur 5 étoiles

I've been using these bars since August 2024 and continue to be amazed by the quality and flavour. I have a sensitive stomach and an environmental passion and both are served well by OGT. The one off... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent product, first tried these out last season. I really like the fact that there is no wrapper to open, dispose of or to enable you (if your rubbish at riding a bike like me) to crash. The e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m a cyclist for my regular exercise and I thought I’d give OGT a try… I’m so glad I did because these are great fuel for my rides. They taste great! I bought the variety box of 12 so I’m establishin... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Producteur de produits alimentaires
  2. Fabricant de produits alimentaires
  3. Fournisseur de produits alimentaires

Écrit par l'entreprise

At One Good Thing, we make the world's first wrapper-free oat bars with an edible beeswax-based coating for runners, riders and anyone who likes to move - taking the fuss and faff out of sports and active nutrition. Our small family start-up delivers a hit of honest, all-natural fast and slow-release carbohydrates to help you power through your next adventure. Say goodbye to plastic packaging, sticky fingers and crumbly snack bars; our products just slip straight into a jersey or running vest pocket and are ready to eat right away. With fast, responsive customer care and a commitment to taking plastic out of the environment, we're all set to transform the sports nutrition landscape. Sign up and do One Good Thing today.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

276 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Great customer service

Had the wrong order shipped out. Replied to me same day and sent a new box free of charge.
Great taste product and nice that it’s plastic free.

24 mars 2026
Avis spontané
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Réponse de One Good Thing (OGT)

Thank you so much for your warm feedback, Jonah! We're glad to have been able to help you.

Noté 5 sur 5 étoiles

Love these bars

Love these bars! No mess. Still in one piece in the rain. Tasty. Great amount of carbs/calories in a small square to fuel tough days out on the bike. Love the crunch to start and then the easy chew, which is a nice contrast to gel! Great choices of flavours. No wrapper is brilliant!

16 mars 2026
Avis spontané
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Réponse de One Good Thing (OGT)

Hi, Jo! Thanks so much for sharing your thoughts and helping to make our team smile. Have a great day! :)

Noté 5 sur 5 étoiles

Great product and very good customer…

Great product and very good customer care service.
I was asking for swapping my subscription box for another flavour and Ben responded quickly and very effective.
Five stars for the bars and all people behind 👍👍

9 mars 2026
Avis spontané
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Réponse de One Good Thing (OGT)

Hi Kris! Thanks so much for sharing this warm feedback. We are really glad that we were able to help you.

Noté 5 sur 5 étoiles

Wrapper free brilliance

Wrapper free - it’s brilliant - so much easier and tidier when out cycling. Really good flavours. Easy to order and manage orders. Keep up the good work! I’m keen to see some other ranges - grain free please - just fruit and nut.

5 mars 2026
Avis spontané
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Réponse de One Good Thing (OGT)

Hi, Oliver! Thanks so much for leaving this kind review.

Noté 5 sur 5 étoiles

Amazing product

Amazing product. I’ve tried everything and this is by far the best. Simple and extremely effective.

20 février 2026
Avis spontané
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Réponse de One Good Thing (OGT)

Thank you so much for sharing your feedback, Richard!

Noté 5 sur 5 étoiles

Definitely for me.

Left a review of my experience with the product early January. I really liked their concept for several reasons. Being a cyclist Im out on the road a lot and seeing discarded wrappers of energy products just gets my back up. Also I had an accident trying to open packaging so seeing a wrapperless product really peaked my interest. My experience wasnt a good one so I reflected that in my review with 1 star. OGT reached out and called me to discuss the review and offered to replace the variety box I tried and discarded. When it arrived I tried one immediately, which I very much enjoyed. Went out on the bike for 6 hours yesterday packing several in my jacket pocket confident I didn't require anything else to keep me going. Thank you for reaching out OGT and will definitely be a regular with this product.
Have deleted my original review as I thoroughly enjoyed the product this time round.

21 janvier 2026
Avis spontané
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Réponse de One Good Thing (OGT)

Hey Mr Luke! Thank you so much for engaging with us throughout the last few weeks as we sought to put your experience right. We're really grateful for your feedback at every stage and would love to keep in touch.

Noté 5 sur 5 étoiles

A company going places! Customer service is exceptional!

My son won a water bottle for winning his age category hill climb, it got stolen at school, he was devastated! I emailed the company and they have immediately sent out a new bottle to him! We also received a sample of the bars in the winners bag at the race! They are delicious and fab for cycling, no sticky mess, no wrappers brilliant!! Ben from customer services I cannot thank you enough, my son is over the moon!!!

6 janvier 2026
Avis spontané
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Réponse de One Good Thing (OGT)

Hello!

It was a pleasure to be able to help you. Thank you for your kind words!

Noté 5 sur 5 étoiles

Love that there is no waste.

Love that there is no waste.
Great taste and easy to eat.
Slow realise of energy which is great for my long runs. No super spikes

28 décembre 2025
Avis spontané
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Réponse de One Good Thing (OGT)

We are delighted by your feedback, Sanna! Thank you for sharing!

Noté 5 sur 5 étoiles

OGT bars-the perfect wrapper free snack…

OGT bars are the perfect snack whilst riding or running. Always make sure I have one in the back pocket when I head out. Plenty of flavours, great taste and excellent customer service. Would highly recommend!

3 janvier 2026
Avis spontané
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Réponse de One Good Thing (OGT)

We are thrilled to hear your feedback - thank you!

Noté 5 sur 5 étoiles

Great taste & convenient!

As someone known for travelling with flapjacks to sporting events, this has come in really handy. With the simple natural ingredients, they taste great and the no fuss, wrapper-free element gets my vote! Highly recommended!

24 mars 2025
Avis spontané
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Réponse de One Good Thing (OGT)

Hi Afe! We're really pleased to have your support. Thank you for leaving such a kind and thoughtful review.

Noté 5 sur 5 étoiles

Smashing!

Smashing bars, smashing service - just smashing!

31 décembre 2025
Avis spontané
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Réponse de One Good Thing (OGT)

Thank you John for your warm words :)

Noté 5 sur 5 étoiles

Saw the bars on instagram and thought…

Saw the bars on instagram and thought they were a good idea being wrapper free reducing plastic waste and having to put the wrappers back in your pocket till you can find a bin. Got some bars and I’m impressed, taste great, easy on the stomach with natural ingredients and easy to digest. Great when you’re on the bike you can just take them out of your pocket and eat them easily with no messing around. These will be fuelling my rides and races in 2026

31 décembre 2025
Avis spontané
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Réponse de One Good Thing (OGT)

Hi, Chris! We are thrilled to hear that you are enjoying our bars and looking forward to fuelling you in 2026. Thanks again!

Noté 5 sur 5 étoiles

This is just an exceptional product…

This is just an exceptional product full stop. Outstanding taste ( which seems to be evolving) and with no messy wrapper it just revolutionises nutrition on the move. Equally for me the ethos of the company ticks all the boxes from customer service to environmental awareness. You owe it to yourself to try OGT.

31 décembre 2025
Avis spontané
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Réponse de One Good Thing (OGT)

Hi, Dave! We're absolutely thrilled to hear that you're enjoying our bars. Thank you so much for leaving such a warm review!

Noté 1 sur 5 étoiles

Not impressed and massively overpriced

Not impressed and massively overpriced. Don't waste time and money, no one ever replies. I made an order and it was never received, I can only assume they use a AI bot for customer care as I never get any answers?

15 décembre 2025
Avis spontané
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Réponse de One Good Thing (OGT)

Hi there!

We're sorry to hear that you don't feel your experience with OGT has been up to the mark.

We are struggling to find records of a query from you. Please do reach out to us at hello@weareogt.com so that we can offer assistance!

Noté 1 sur 5 étoiles

Avoid total scammers

Utter pathetic and cannot explain why you set up a supply subscription 45 days and suddenly somehow it change 30 days without your permission avoid at all costs they are total scammers.

28 décembre 2025
Avis spontané
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Réponse de One Good Thing (OGT)

Hi James,

Thank you for reaching out.

We understand this is a frustrating situation and want to clarify what has happened in this instance.

Two separate subscriptions were set up on the account at different times; one on a 30-day cycle and one on a 45-day cycle. The 45-day subscription was not changed; both subscriptions were active at the same time, and multiple orders were delivered under each subscription.

After raising this yesterday we replied that afternoon via email and followed up via telephone today. We have cancelled both subscriptions and refunded the most recent order that had already been processed as a gesture of goodwill.

If you’d like any further clarification, our support team is always more than happy to help at hello@weareogt.com.

Noté 5 sur 5 étoiles

Great products - Great customer service.

Great products, no wrappers to mess about with and genuinely great fuel for cycling. You can taste the wax, but it's not overpowering and the bar flavours are great. Subscription was really handy over summer and easy to pause/cancel if like me you have a bit of time off the bike over winter and hibernate. I'll be picking the subscription back up in spring when I'm back on the bike.

8 décembre 2025
Avis spontané
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Réponse de One Good Thing (OGT)

Hi, George! Thanks so much for taking the time to leave this review. We look forward to seeing you back with us in the spring!

Noté 5 sur 5 étoiles

Now I’m not a person that leaves…great

Now I’m not a person that leaves reviews regularly but Iv been doing ultra runs for many years and I have struggled on the nutrition side of things. Iv been using the bars for the past few months and they seem to work well for me and don’t affect my stomach. I have a 100mile run planned in December and have stocked up ready. Many thanks this is the most confident that I have felt going in to a challenge like this.

3 décembre 2025
Avis spontané
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Réponse de One Good Thing (OGT)

Hi Stuart! Thanks so much for taking the time to leave us a review of your experience - we really appreciate it. We are delighted to hear that our bars are working well for you, and wish you all the best of luck for your 100-miler!

Noté 5 sur 5 étoiles

OGT energy and protein wrapper free bars.

OGT bars have transformed my cycling experience. Being wrapper free means I can reach for my fuel without slowing or risking safety by loosing concentration trying to unwrap other bars. Not having to stuff old wrappers into my clothes is a big plus and great for the environment as there's absolutely no mess to accidentally drop and litter our world. I love the texture and taste of OGT and Honeycomb is my absolute favourite.

8 novembre 2025
Avis spontané
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Réponse de One Good Thing (OGT)

Hi, Warren! We're really thrilled to hear how transformative OGT has been for your cycling experience. Thank you so much for leaving this thoughtful review; we look forward to fuelling you long into the future!

Noté 5 sur 5 étoiles

Awesome

I was recommended OGT by a friend, as I'd moaned about struggling to open gels whilst on the bike as I nearly always have the gel leak over the bars and shifters...these work a treat, no wrappers, no fuss and even cycling through the rain they still held up!!! All the flavours I've tried so far have been great, small bites are recommended as they can take a while to munch through otherwise. Awesome product...

2 novembre 2025
Avis spontané
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Réponse de One Good Thing (OGT)

Hello! Thanks so much for sharing this fantastic feedback. We're really grateful to hear that you have found the bars to be a really great nutrition solution. Hopefully we can fuel you long into the future!

Noté 5 sur 5 étoiles

Gremlin issue

There was a “gremlin issue” I encountered. Ben was very helpful and responded promptly. Over and above the customer service. I really LOVE their bars, I was given a free sample at the London Marathon last year and I’ve subscribed to them ever since 🥰

30 octobre 2025
Avis spontané
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Réponse de One Good Thing (OGT)

Hey there! We're thrilled to hear that your experience with OGT was positive and that our intrepid customer service team met with your expectations. It was great to see you at the London Marathon and we hope to see you again!

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