One Good Thing (OGT) Avis 275

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Got a limited box of OGT with blackcurrant for my Edinburgh->Kilcreggan bike packing trip (and beyond). Very happy with the bars, tasty, easy to digest, right sizing. I'm just about to order some more... Voir plus

Noté 5 sur 5 étoiles

I've been using these bars since August 2024 and continue to be amazed by the quality and flavour. I have a sensitive stomach and an environmental passion and both are served well by OGT. The one off... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent product, first tried these out last season. I really like the fact that there is no wrapper to open, dispose of or to enable you (if your rubbish at riding a bike like me) to crash. The e... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Have to admit I was a little sceptical going in but the variety box was a pleasant surprise. Excellent snack for runners or cyclists. I looked into them as a possible option as as a Tr... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Producteur de produits alimentaires
  2. Fabricant de produits alimentaires
  3. Fournisseur de produits alimentaires

Écrit par l'entreprise

At One Good Thing, we make the world's first wrapper-free oat bars with an edible beeswax-based coating for runners, riders and anyone who likes to move - taking the fuss and faff out of sports and active nutrition. Our small family start-up delivers a hit of honest, all-natural fast and slow-release carbohydrates to help you power through your next adventure. Say goodbye to plastic packaging, sticky fingers and crumbly snack bars; our products just slip straight into a jersey or running vest pocket and are ready to eat right away. With fast, responsive customer care and a commitment to taking plastic out of the environment, we're all set to transform the sports nutrition landscape. Sign up and do One Good Thing today.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

275 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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Noté 5 sur 5 étoiles

Tasty, natural and genuinely innovative!

Met Daniel from OGT Snacks at the National Hill Climb Championships in Matlock and decided to give them a try. Ended up buying a box of 12 and I’m honestly so glad I did!

The Cherry Bakewell is my favourite so far – amazing flavour, not too sweet, and made with 100% natural ingredients. The edible beeswax coating is such a clever idea too – doesn’t collect pocket fluff and means there’s zero waste 🙌

I can see OGT quickly becoming my go-to snack, not just for cycling trips but also for runs, hikes and busy days when I need an energy boost on the go.
Tasty, natural and genuinely innovative – big fan already! ✨

26 octobre 2025
Avis spontané
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Réponse de One Good Thing (OGT)

Hi Marta! It was great to meet you at Matlock and we're so glad we were able to introduce you to our bars. Thank you so much for sharing this feedback with us, and we look forward to seeing you at future events!

Noté 5 sur 5 étoiles

Really unique and tasty

Really unique and tasty. I love having these with me on rides

24 octobre 2025
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Réponse de One Good Thing (OGT)

Thank you so much for your warm feedback, Lee - we really appreciate it, and we're glad we're able to fuel you on your rides!

Noté 5 sur 5 étoiles

Customer Care from Ben 10/10

I had an issue with my order which was no one’s fault. So I emailed OGT for some help and they got back to me really quickly and sorted me out instantly! Usually with online companies it’s really difficult to reach a solution but a guy called Ben was on it! I am extremely happy with the customer care Ben provided and would order from this company again! 😁 10/10

17 octobre 2025
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Réponse de One Good Thing (OGT)

Hi Olivia,

It's very kind of you to leave such a positive and thoughtful review; we're really grateful. Please do keep in touch and let us know if we can be of any further assistance.

Noté 5 sur 5 étoiles

Ordered two boxes only one arrived

Ordered two boxes only one arrived. Conveniently there was a link on OGT email taking me to the page to report a problem. I did so, Ben was immediately on the case and sent out a replacement box. Very happy with great service.

16 octobre 2025
Avis spontané
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Réponse de One Good Thing (OGT)

Hi Mick,

We're absolutely thrilled that you felt able to give us a five star rating. Thank you so much for your custom and your support - and keep in touch!

Noté 1 sur 5 étoiles

Customers are hood-winked into buying

The product itself is great. The problem I have is orders being made without my knowing or say so. I had previously requested an order be cancelled, saying that I did not want repeat orders. However, I received an email late last night that another order had been placed.

10 octobre 2025
Avis spontané
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Réponse de One Good Thing (OGT)

Hi Tony,

I want to reassure you first that your subscription has now been fully cancelled and no further orders will be placed.

I’ve looked back through your messages and can see that in September our team cancelled and refunded your previous order, and asked whether you’d also like the underlying subscription cancelled. As we didn’t receive a reply, the system automatically renewed it later on.

I completely understand how frustrating that must have felt, and I’m sorry for the confusion. We’re reviewing how we make subscription choices and follow-ups clearer to prevent this happening again.

We’re glad to hear you enjoyed the product itself and really appreciate you taking the time to share your experience.

Kind regards,
Connor
Head of Marketing, One Good Thing

Noté 5 sur 5 étoiles

Outstanding product

Outstanding product! This really lived up to my expectations. It’s super easy to use while running, and on top of that, it tastes great. Highly recommend!

24 septembre 2025
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Réponse de One Good Thing (OGT)

Hi Willem, we're absolutely thrilled that you're enjoying our products. Thanks so much for taking the time to leave us a review!

Noté 5 sur 5 étoiles

Excellent product for running…

Excellent product to use when running or cycling. Keeps its form even in heat waves and very tasty.

6 août 2025
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Réponse de One Good Thing (OGT)

Hi Nicola, thank you so much for taking the time to leave us a review!

Noté 5 sur 5 étoiles

Dead easy to choose what you want on…

Dead easy to choose what you want on the website, delivered in good time, and mostly importantly - delicious, easy-to-eat food on the go!

16 septembre 2025
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Réponse de One Good Thing (OGT)

Hi, Nick! Thanks so much for taking the time to leave us a review - we really appreciate it.

Noté 5 sur 5 étoiles

Love the Bakewell flavour very…

Love the Bakewell flavour very convenient for having in your pocket

16 septembre 2025
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Réponse de One Good Thing (OGT)

Hey, Claire! We're absolutely thrilled to hear that you've finding our bars convenient and easy to use. Cherry Bakewell is an awesome flavour!

Noté 5 sur 5 étoiles

Perfect for teenager

My 15 y/o daughter is a cyclist and loves these on long rides. So much easier having nothing to unwrap. But also nutritionally balanced, which helps keep her blood glucose levels stable (unlike gels…)

11 septembre 2025
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Réponse de One Good Thing (OGT)

Hi Helen! We're absolutely thrilled to hear that our bars work well for your daughter. Thanks so much for leaving us this great feedback!

Noté 5 sur 5 étoiles

Five star on every count.

These bars taste great - that’s the first and, for me, the most important issue. The fact they have no wrappers makes them easy to consume whilst riding and the eco-friendly aspect is very welcome. Personal and excellent customer service when that’s required adds to a fully deserved 5* rating.

26 août 2025
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Réponse de One Good Thing (OGT)

Hey Andy, thanks so much for your warm feedback. It's a pleasure to help fuel you!

Noté 5 sur 5 étoiles

Product is super tasty

Product is super tasty, well packaged, the only question is how many can you eat within the subscription? I couldn’t keep up but these guys are a brill company. All power to their elbows .

25 août 2025
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Réponse de One Good Thing (OGT)

Hi Adam, we're absolutely thrilled that you're loving our products. Thank you for leaving a review.

Noté 5 sur 5 étoiles

Really pleased with the energy bars-…

Really pleased with the energy bars- great range of flavours and a welcome addition to my ride or run. As advertised you don't need water to wash them down which makes refuelling easy. What's more, I really like the site where it's simple to amend your order and frequency of deliveries plus fantastic after sales service from Ben in Customer Care- always at the end of an email and replies straightaway!
Thank you OGT!

14 août 2025
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Réponse de One Good Thing (OGT)

Hi Fraser, we're absolutely thrilled that you've found our site and service easy to use and responsive. Thank you so much for taking the time to leave a thoughtful review!

Noté 5 sur 5 étoiles

Faff free and great customer service

The customer service is just as good as the bars! Since the bars have no extra wrappers, they are easy to carry and faff free. They taste good too (the wax coating is noticeable but inoffensive). I had a few issues ordering which stemmed from me accidentally starting two subscriptions. The customer service was excellent, and the issues were sorted promptly.

14 août 2025
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Réponse de One Good Thing (OGT)

Hi Aaron! We're absolutely delighted that you've found our bars to be easy to carry and totally fuss free. We're also really pleased that you're happy with the service we've provided. We look forward to fuelling you long into the future!

Noté 5 sur 5 étoiles

Great company and product

I've just recieved the trial box; when the first one didn't arrive quite right due to Royal Mail OGT kindly sorted me out really promptly with no fuss. I'm really impressed with the bars I've tried so far too, a really clever idea and really tasty. My impression is they're a great company with great product.

13 août 2025
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Réponse de One Good Thing (OGT)

Hi Simon, we're absolutely thrilled that you were impressed with the products and service that we delivered. It's been a pleasure to help fuel you!

Noté 5 sur 5 étoiles

I am really impressed by these one good…

I am really impressed by these one good thing bars which make powering through a long run really simple and easy. The size and macros are perfect and the wrapperless idea is a really cool feature. I had a small problem with one order and the customer care team were super responsive and helpful, getting back to me almost immediately even at the weekend and sorting it out straight away with a smile. All in all I was left with a very good feeling about this company and I will definitely order more.

8 août 2025
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Réponse de One Good Thing (OGT)

Hi there! We're thrilled that you're enjoying our bars on your runs, and it's great to hear that your experience with us has been a positive one. We're looking forward to keeping you fuelled long into the future!

Noté 4 sur 5 étoiles

These energy bars are excellent

These energy bars are excellent in that they are full of good ingredients, just need to be a bit less dry

Great that there are no wrappers to worry about, just out of your pocket and eat!!!

1 août 2025
Avis spontané
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Réponse de One Good Thing (OGT)

Hi Anthony!

Thanks so much for your feedback and your support. We'd love to connect with you to understand more about your feedback regarding the bars seeming a little dry, as this is uncommon feedback and it would be super helpful to us to delve into the detail. If you'd like to chat, please do get in touch with us at hello@weareogt.com!

Noté 4 sur 5 étoiles

Innovative product but expensive

Innovative product and palatable but could do with a more robust flavour hit (cherry bakewell only flavour sampled so far). Bit expensive for what they are though.

1 juillet 2025
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Réponse de One Good Thing (OGT)

Hi Martski,

Thanks so much for your feedback on our world's-first product. We're really glad to hear that you appreciate the innovative nature of our bars, though it's sad to hear that you feel the flavour of the cherry bakewell bars isn't quite as strong as you'd like. We've tried to strike the right balance between delivering flavourful bars whilst keeping them easy on the palate for runners, cyclists and active people - nothing too overwhelming and liable to create flavour fatigue!

We'd love to get in touch with you to hear more about your experience and also to give you the opportunity to try our new limited edition fig flavour free of charge. If you'd be happy to talk to us, please do get in touch at hello@weareogt.com or give us a call on 01462 414444.

All the best,
The OGT Team

Noté 5 sur 5 étoiles

These tasty bars are perfect for…

These tasty bars are perfect for cyclists and endurance athletes. I usually shove about 5 of them in my jersey pocket for a long ride. A delicious treat every hour and no waste!

23 juillet 2025
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Réponse de One Good Thing (OGT)

Jeremy, we're absolutely thrilled that you're loving our products. Thank you so much for taking the time to leave us a review!

Noté 5 sur 5 étoiles

The OGT snacks are tasty on the go…

The OGT snacks are tasty on the go cycling snacks that taste great and fuel rides. I used them for the Mallorca 312 and the Marmotte. I found the bees wax coating did take a little bit of getting used to it. However it beats trying to rip open a bar while you’re pedalling.

18 juillet 2025
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Réponse de One Good Thing (OGT)

Hey, Robert! We're thrilled that we were able to fuel you through the Mallorca 312 and the Marmotte. Thank you so much for your kind review!

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