wearewewear.com Avis 3

Everything’s great on the surface when purchasing and the product was genuinely lovely. The issues I had were when I tried to create an exchange and then ultimately a refund.
They never sent my exchanged item and if I hadn’t chased them up, would never have had it. The whole process was so long and I had to send countless emails to nudge the process along; super frustrating!
Then when the exchange wasn’t right and I had to return, again, meant me chasing it. It was so time consuming and frustrating and it didn’t need to be. Why?
Sort it out WAWW.

Made a pre-order with them in July for £35, they took the money out of my account when I got a shipping notification and I never received the item. 2 weeks later I was told that there was an error in their system and they had accidentally oversold the pre-order and offered me a discount code to use on a future purchase. When trying to chase them for a refund they have been very vague with their wording (no confirmation it had been processed) and only telling me they are ‘looking into it’ after days of waiting for a reply. It has been a month since the money was taken out of my account and over 14 days since I was told about the system error and I have not received my money back. Their customer service is terrible, I wouldn’t recommend shopping with then to anybody.

They have the best customer service, They delivery comes so quick and the bikinis and lingerie is to die for.
Very happy :)