wearviceversa.com Avis 

8
TrustScore 2.5 sur 5

2,3

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2,3

Bas

TrustScore 2.5 sur 5

8 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 12 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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2,3

Tous les avis

(8)

8 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Avoid!

Ordered a pair of shoes in May, now in July, no shoes and no response to emails. Agree with others that this is a scam. Avoid!

2 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

This appears fraudulent

This appears fraudulent; they’ve changed their name from Verso Heels and I received an email stating my order was getting ready to be shipped. That was a month ago and the delivery to the U.K. should be 7-10 days. Their customer service email is a Gmail account - I will be contacting my bank to explore my options, but don’t recommend ordering from them.

11 mai 2026
Avis spontané
Logo de wearviceversa.com

Réponse de wearviceversa.com

Hi Fiona, thank you for flagging this. We looked into it right away, and the order number you provided doesn't match any order in our system. Based on the details, it appears you may have purchased from a scam site impersonating VICE VERSA under a different name (such as Verso Heels), which is unfortunately something we're actively fighting.

We never received your order or payment, so we have no way to refund you directly, but we don't want you to be out the money. We strongly recommend contacting your credit card company or bank right away to dispute the charge, as these fraudulent sites typically never ship anything.

If you email us any order confirmations or messages you received from them, it genuinely helps us as we pursue legal action against the impersonators. You can reach us at hello@wearviceversa.com, please send along anything you have, and we'll use it as evidence to help shut down the Verso Heels operation.

We're so sorry this happened to you, and we're here to help however we can.

Noté 1 sur 5 étoiles

DO NOT ORDER FROM THEM

DO NOT ORDER FROM THEM! I ordered when they were named verso heels over a month ago.
this is a con and you will not receive them!! I have attempted to contact their customer services and no reply!
I have had to raise a dispute through my bank to try to get the money back!

12 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Appalling

Appalling ! Ignoring my emails ! Ordered weeks ago. Nothing. Absolute con artists do not order !

17 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Overpriced, poorly made shoes

I purchased a pair of Vice Versa transformer pumps from their official website a few years ago. I didn’t wear them for a long time, saving them for a special occasion. However, when I finally did wear them, they literally fell apart on the very first day. The sole detached from the body of the shoe, and the part that locks the folding mechanism didn’t hold at all — every time I lifted my foot, it would come loose and hang awkwardly.
I contacted customer service and explained the situation. After a long back-and-forth, and only because I insisted, they eventually agreed to replace the defective pair. It’s worth mentioning that none of the cobblers I consulted were willing to repair the shoes due to the complexity of the mechanism.
I received a new pair and wore them only once before the colder season started. That first wear went smoothly, and I even thought that perhaps the original pair had simply been defective. Then the weather turned colder, so I didn’t wear them again for a while.

Recently, when the weather got warmer again, I took them out and wore them once more. After just 15 minutes, the heel on one shoe fell off. At this point, it is only held in place by the detachable sole component.
This clearly shows that the mechanism is fundamentally flawed and poorly made. This time, I didn’t even bother contacting customer service, as I see no point. I am extremely disappointed with the quality. For a brand at this price point, the customer service is also underwhelming — if I hadn’t pushed so hard the first time, I likely would have received nothing more than a discount. And frankly, why would I want a discount from a brand that has failed to meet expectations and, in my experience, produces unreliable products?

The concept is interesting, and I would love to see this idea executed properly in the future. However, I would never purchase from Vice Versa again, nor would I recommend it to anyone. Comfort-wise, the shoes are also lacking, especially when transformed into flats — the fit and feel are far from ideal.

25 août 2025
Avis spontané

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