We Buy Any Car® USA - Bala Cynwyd, PA Avis 

809
•
TrustScore 5 sur 5

4,8

15 Cynwyd Road, Suite 100, 19004 Bala Cynwyd, PA, US

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jon was professional and personable, thorough and accommodating. He was forthright and honest and there was never any pressure. He couldn't have made my experience any easier, I would happily do it... Voir plus

Noté 5 sur 5 étoiles

Really, it was the salesperson, Jonathan Peden. He didn't pressure us at all - if there was pressure it's because he was following orders. He just supplied information, left the room when we wanted to... Voir plus

Noté 5 sur 5 étoiles

Branch manager Stephen Dietrich did his best to secure a fair price for my father's car--and he was professional, efficient, and kind. (A quite rare combination, in my experience!) Note: the price I w... Voir plus

Noté 5 sur 5 étoiles

Stephen, at your Bala Cynwyd office, was very competent and extremely pleasant. He carefully explained everything to us and even reminded us to look in our car's sunglasses compartment and to check t... Voir plus


À propos de l'entreprise

  1. Concessionnaire automobile

À propos de We Buy Any Car® USA - Bala Cynwyd, PA

Écrit par l'entreprise

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Écrit par l'entreprise

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Coordonnées de contact

  • 15 Cynwyd Road, Suite 100, 19004, Bala Cynwyd, PA, Etats-Unis

  • (484) 436-2217

4,8

Excellent

TrustScore 5 sur 5

809 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(809)

7 287 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Quick and easy

Quick and easy, plus they are fair and tell you everything even if you don't ask.would highly recommend. And they were better than the new car dealer.

31 octobre 2024
Noté 5 sur 5 étoiles

Honesty

Honesty
Courtesy
Fairness
Made for an easy good experience with the price that I expected.

27 octobre 2024
Noté 4 sur 5 étoiles

District Manager does the right thing

The company was reactive and made things right. The sales rep needs further training to be upfront with customer. The district manager is doing his job.

11 octobre 2024
Logo de We Buy Any Car® USA - Bala Cynwyd, PA

Réponse de We Buy Any Car® USA - Bala Cynwyd, PA

Update: 10/23/24

Hi Joseph,

Thanks for taking the time to speak with Carlos. We truly appreciate your business and feedback. We're thrilled we could connect with you directly and address your concerns.

If there is anything else we can do for you, please don't hesitate to call Carlos or email our customer experience team at customerfeedback@webuyanycarusa.com.

Kind Regards,
Kevin, on behalf of webuyanycar.com

--------

Hi Joseph,

Thanks for leaving a review about your experience. Our leadership team takes customer service seriously and we’d love to connect with you directly to address your concerns.

We have a 5-star rating from 50,000+ customers because we strive to offer unparalleled service to each and every customer. Your experience sounds outside the norm. We have zero tolerance for a bad attitude, and anything less than our absolute best is unacceptable to us. I have asked the Area Manager to personally reach out to you so we can learn more about your experience and listen to your feedback 1-on-1.

Regarding price, like any reputable buyer we perform a physical appraisal of every vehicle we buy. Condition plays an important role in a vehicle’s resale value and we need to take any damage into consideration when making our firm offer. We’re not worried about normal wear and tear like dings and dents, and if we gave you the impression small chips were the driving factor behind our offer, we do apologize. Clearly there was a miscommunication, and it's on us to clear the air.

Reviewing the detailed notes, photos and videos of your appraisal, it appears the vehicle was in numerous accidents including one in January 2018, another in January 2020 and a third in September of 2023. Accident history is a major red flag and will negatively impact the resale value of any vehicle.

We’re sorry we missed the mark and didn’t deliver the 5-star experience we’re known for. We believe every customer should have a positive outcome and we’ll be happy to speak with you directly. We’d love the opportunity to tackle your concerns together and restore your faith in We Buy Any Car. Please be on the lookout for our calls.

Kind Regards,
Kevin, on behalf of webuyanycar.com

Noté 5 sur 5 étoiles

Be careful on your phone consultation

The process went on time and was relatively easy. There was some confusion between the deals before I arrived and the only warning would be to trust your online offer vs what you get on the phone. The phone rep didn’t do a thorough job on evaluating the car and the phone offer was well above the online offer. Even after rechecking the offer with a follow-up call I was assured the higher offer was valid, but after the car inspection it was clear the phone offer neglected the accident I indicated on the online form, that was the offer I was given after the inspection. After some investigation by the helpful branch manager it was clear the higher offer was wrong but an honest mistake. I still went through with the sale since it as a fair offer and even minor accidents really kill the car value. Car eval was thorough so don’t think they won’t find problems since they surely will, be honest you’ll get an honest offer.

17 septembre 2024
Noté 5 sur 5 étoiles

Great experience with Stephen!!

I had an excellent experience with Stephen at the location here in Bala Cynwyd. He was very friendly, personable, and knowledgeable, and went the extra mile in explaining everything about the appraisal as he went through it. In addition, we had some conversations about other issues that we related on, and he was very helpful in that as well. I would've left happy even if I didn't sell my car with him. If only all sales/customer service reps were like Stephen! The world would be a better place.

1 septembre 2024
Noté 5 sur 5 étoiles

Deangelo made selling my car an easy…

Deangelo made selling my car an easy experience. He was pleasant and took the time explain the process and how they came to their offer. Would recommend Deangelo at We Buy Amy Car if you are looking to sell your car. A different experience than dealing with the dealership.

4 septembre 2024
Noté 4 sur 5 étoiles

Basically pleased but, really!?!

The representative, Dee, was helpful, professional and friendly. Got the deal done. I knew what kind of hinky deal making algorithm I was getting into and he made it as painless as corporate would allow. Nice dude. Without question, I was not thrilled with the final offer, but it was mine to take or leave. And I took it.
That said...the "office" and lot looks like a sketchy dump. You could really improve on your aesthetics. Looks like a chop shop and they have you stand outside in 95 degree weather for an hour while they evaluate your car. It's almost as if it's a company aim to make the customer literally "sweat" it out, so they just can't wait to leave. Would I do it again? In a pinch, sure. But you asked for honesty. Do better.

30 août 2024

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