Producten zijn goed, maar duur. Na een aantal jaren de producten (green powder en collageen) gebruikt te hebben heb ik mijn abonnement 3 maanden geleden opgezegd. Het geld wordt nog steeds afgeschreve... Voir plus
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Lisez les avis des autres
Es una pena, espere mucho tiempo poder comprarlo y la verdad que ha sido una gran decepción! Tengo casi 2 meses tomándolo y no me ha hecho absolutamente nada. Precio elevado, resultados nulos. Cuesta... Voir plus
I’m on month 4 of taking the super elixir. Amazing product, tastes wonderful both the original flavour and lemon and ginger. What a boost of energy , sorted my hot flushes which are no longer, my hair... Voir plus
L'entreprise a répondu
I purchased because of poor digestion, bloating and lack of energy. I am now half way through my second tub and happy with results with better digestion, which has improved my bloating, but the bigges... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The pioneer of ingestible wellness. WelleCo is an Australian born company, founded in 2014 by Elle Macpherson as a result of her own personal wellness journey and discoveries. Our carefully curated collection of wellness solutions is underpinned by Elle’s philosophy that, with wellness, you can live the life you’d only dreamed of living. Feeling strong and alive, capable and confident. WelleCo is committed to empowering you to own your wellness journey. Naturally.
Coordonnées de contact
Australie
- welleco.co.uk
3,0
Moyen
245 avis
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Terrible after taste so can’t drink…
Terrible after taste so can’t drink anymore. Waste of money
Still waiting for Wellco to get in touch as promised …..
21 mars 2025
Avis spontané
Réponse de WelleCo
Hi Jo,
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
I am sorry to hear that The Super Elixir is not as you expected.
We understand that wellness looks different to everyone and that this blend / flavour may not be suitable for you.
We would love to offer you an alternative product if you wished. If you could share some further information with us we would love to help make further arrangements for you.
Stay welle,
Phoebe
WelleCo Customer Experience Specialist.
WelleCo: STOP HARASSING ME!
WelleCo:
I have just received an order I did not order. All items will be returned as soon as I can. I don’t want any products from WelleCo. PLEASE STOP!!!!
I don’t know if you truly have issued a refund as you emailed me this morning at 04:00am!! I don’t trust you at all. This is very very frightening.
As I have requested please do not send me any more items, please stop this harassment!!!!
I will be informing the authorities here in U.K. because this is very highly unusual practice as these items are unwanted, have not been ordered.
And should this happen again I will inform the authorities internationally and I will inform the press, as this is something wasteful and it is harassment and I will issue a cease and desist notice, so right now this is your final notice, I am requesting that you stop sending me these communications and items. I don’t want anything from you.
For a long time I tried ending subscriptions and your algorithm on your app and website prevented me from ending the subscription the only way I was able to stop you from sending me items was to take my payment details from the account and even then you kept sending me emails saying you’d tried taking payments. I’m fed up of this. Yes I will be adding this to my Trustpilot feedback because this is very very sinister. I’m finding this very very frightening. Please STOP!!!!!!
PLEASE LEAVE ME ALONE!!!!!!!!!!!!!!!
PLEASE LEAVE ME ALONE!!!!!!!!!!!!!!!
PLEASE LEAVE ME ALONE!!!!!!!!!!!!!!!
A. Wright
17 mars 2025
Avis spontané
Réponse de WelleCo
Hi Angela,
Thank-you for getting in touch and sharing your feedback. We are sorry to hear you are disappointed.
We do however, sincerely appreciate you taking the time to provide us with your comments as this gives us valuable information to continue to improve.
Our team have previously refunded your order and have shared further clarification in regards to your orders via email. We are hopeful that this has provided you with insight and clarity in regards to your orders.
I can confirm you hold no active subscriptions linked to WelleCo.
We look forward to continuing to support you on your wellness journey and if you require any further assistance, we are more than happy to help.
Help - it tastes horrible
Help - it tastes horrible. I have the original super elixir and I can’t handle taste. I’ve tried it in smoothies and half teaspoon but it’s terrible.
2 janvier 2025
Avis spontané
Réponse de WelleCo
Hi Julie,
Thank you for sharing your feedback.
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed and The Super Elixir isn't as you expected.
The Super Elixir is a greens powder, with Barley Grass and Wheat Grass as one of the primary ingredients within the formulation, so therefore will have an underlying earthy taste.
Whilst we have customer's who definitely drink The Super Elixir on it's own or we recommend to also put into smoothies alongside Frozen Fruit, Vegetables and the Nourishing Protein.
We understand that wellness looks different to everyone and that this blend / flavour may not be suitable for you.
We would love to offer you an alternative product / flavour if you wished. If you could share some further information with us we would love to help make further arrangements for you.
Phoebe
WelleCo Customer Experience Specialist.
Had a problem with my order but it was…
Had a problem with my order but it was sorted out very quickly and speedy no hesitation I Thankyou for that , will be buying more products 😊
1 mars 2025
Réponse de WelleCo
Hi Debra,
Thank-you for taking time to get in touch and for sharing your experience with us.
We apologise for any issues you experienced when ordering and appreciate your warm feedback for the resolution.
We hope you are enjoying your WelleCo products!
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
I love this product
I really love the products they are all so delicious
From the great water bottle to the super greens, and night elixir, I recommend them to everyone
I definitely feel the difference taking the greens juice every day and I love all of the flavours I have had so far, I have a little collection now so I can pick and choose each day a different flavour, non of them taste of that green powder taste you can get with most other vitamin powders, the consistency is so smooth, I actually look forward to having my juice every morning and I rave about it to my clients, friends and family
10 mars 2025
Réponse de WelleCo
Hi Susie,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying The Super Elixir, Evening Elixir and our Hydrator Bottle! These make for a game-changing wellness routine!
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
Night Elixir and customer setvive
I only started using the Night Elixir and so far so good. It tastes good and have me relaxed and ready for bed. I had a problem with the order and Phoebe from the customer service resolved it quickly and professionally. I will def order again
.
2 mars 2025
Avis spontané
Réponse de WelleCo
Hi Anna!
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying The Evening Elixir as part of your night-time routine!
We appreciate your feedback in regards to your order issues and are happy we could provide you with a solution and positive experience.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
I've used Welleco for a few years
I've used Welleco for a few years - yes, it may be costly but I always return as the products simply work. I've tried several products and the service is always good. Would recommend :)
6 mars 2025
Réponse de WelleCo
Hi Mac,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying products from our WelleCo collection!
We appreciate your ongoing loyalty as a WelleCommunity member.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
As usual it takes way too long to…
As usual it takes way too long to receive an order. I placed my most recent order 1 month ago and still nothing. Appalling.
6 mars 2025
Réponse de WelleCo
Hi Caroline,
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
We do however, sincerely appreciate you taking the time to provide us with your comments as this gives us valuable information to continue to improve.
I can confirm your order has now been delivered.
We apologise profusely for the delays and we have reached out to you via email with further information and correspondence.
We look forward to continuing to support you on your wellness journey and if you require any further assistance, we are more than happy to help.
Phoebe
WelleCo Customer Experience Specialist.
Excellent help line
Very helpful people on the help line. Nothing is too much trouble and the problem is fully resolved quickly.
20 février 2025
Réponse de WelleCo
Hi Cheryl,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear of your positive experience with our Customer Experience Team.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
Good to know I'm including greens daily…
Good to know that I'm including greens in my diet in a consistent and easy way. Feel good feel the glow 😊
6 mars 2025
Réponse de WelleCo
Hi GG,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying incorporating The Super Elixir into your wellness routine!
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
Love this product
16 février 2025
Réponse de WelleCo
Hi Julia,
Thank-you for taking time to get in touch and for sharing your experience with us. We are so glad to hear you are loving your loving WelleCo products.
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
Feeling great with Welle! Never without!
Since one year I’m using the Welle’s Elexirs and the Super Colagen, Could not imagine my day starting without.
16 février 2025
Réponse de WelleCo
Hi Irena,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying The Collagen Elixir and The Super Elixir!
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
Réponse de WelleCo
Hi!
Thank-you for sharing your feedback with us!
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
The flavour is nice
The flavour is nice, lemon and lime, however, I haven't noticed any difference taking the supplement to my normal, well priced supplement which is disappointing. The mixture also doesn't blend well into water/juice, there are little globules of powder that don't dissolve. I won't be buying again.
15 février 2025
Réponse de WelleCo
Hi Jodie,
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
I am sorry to hear that you are having trouble blending The Super Elixir. We recommend stirring this with an electric whisk, or shaking well in our Hydrator Bottle for best results.
I have passed your feedback onto out Product Development Team for future consideration.
We would love to offer you a refund and alternative product if you wished. If this would work for you, please email us via customerservice@welleco.com.
Stay welle,
Phoebe
WelleCo Customer Experience Specialist.
The Super Elixr has been a daily add to…
The Super Elixr has been a daily add to my fruit smoothie every morning for 4 weeks. Physically I feel much better but amazingly I look much brighter in the face. I have rhumatoid arthritis brought on by the covid jab and currently on prescription medications. I truly feel like the elxr has helped with the inflammation and my overall wellness.
27 février 2025
Avis spontané
Réponse de WelleCo
Hi Sunny,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying The Super Elixir and feeling the well deserved benefits.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
6 months experience
Since starting the super elixir, my nails have gotten very brittle.
Since I started it because I felt tired and all sorts of symptoms, my first instinct was to continue and that it would improve in time, so I also purchased the collagen one.
My nails have gotten worse.
My periods have also gotten more painful, reminiscing some symptoms from my endo days, so I started the PMS pills.
Needless to say, 6 months in, I've spent a lot of money, I don't feel more energised at all, my periods pains have come back, my nails are so brittle, I cannot have them longer than 1mm, and my hair are nowhere near thick and healthy.
And I've certainly not lost any weight, quite the contrary, despite eating healthy food and decreasing my calorie uptake
26 février 2025
Avis spontané
Réponse de WelleCo
Hi Naomie,
Thank-you for taking the time to get in touch.
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
We understand that The Super Elixir, PMS Elixir and Collagen Elixir may not be suited for your needs and sympathise for the symptoms you have recently experienced.
Here at WelleCo, we appreciate that every individual is unique and there are a variety of factors that can influence an individual's state of health, including how supplements can impact our body. These can include hormonal balances, digestive health, stress, genetics, diet, supplement/medication regime and lifestyle factors.
We recommend consulting your Primary Healthcare Professional prior to taking our products, to discuss whether the product is suitable for you.
Every individual is unique and there are a variety of factors that can influence an individual's state of health. Your GP, Naturopath or Nutritionist may be able to provide further information based on your individual needs.
We have requested further information so we can best assist you.
Phoebe
WelleCo Customer Experience Specialist.
Allergic reaction?
I’ve been taking The Evening Elixir and unfortunately, like another reviewer here, I’ve come out in a hives-like bumpy rash under my chin and along my jawline. I love the product but it doesn’t love me!
26 février 2025
Avis spontané
Réponse de WelleCo
Hi Jude,
Thank you for getting in touch to provide us with your feedback.
I’m sorry to hear of your experience while you were taking The Evening Elixir. We understand how disappointing this can be.
Our Regulatory Team would like to ask you additional questions, to provide some further information regarding your experience and to enable us to organise a refund.
I look forward to hearing from you,
Phoebe
WelleCo Customer Experience Specialist.
Goddess elixir made me feel worse
So bought 2 pots of the goddess elixir tablets. Have been taking them for 3 and a half weeks and have felt increasingly unwell. I am post menopausal and was on a supplement before which I actually felt had benefits. After much hype about this product I thought I would change to see if that would help more. Very dissapointed with them. They certainly don’t work for me, all the menopausal symptoms have come back including the night sweats which I have not had for at least 2 years. Brain fog back, low mood etc. I have decided today to stop taking them. Have written to them a few times on their website and no response. Surely at the price they are there should be some comeback if they don’t work ? I really do wanted these to help but for me they are making it worse. There is no way of knowing if they receive the online form as in you don’t get an email acknowledging it. I feel the customer service really lets them down. Will continue to fight for a refund and happy to send second unopened pot back. I am not saying they don’t work for some but maybe not for post menopausal as it says on their website ? So now they have sent me a message asking me for additional information but not actually asked me any additional information. They are saying if they don’t hear from me they don’t know if its a genuine review but are asking for a reference which they haven’t given me. They are saying they need to verify I am a consumer and they have my email address with the order. It’s just a token response to a negative review. If you want to take your chances then be prepared for customer services to ignore your emails and the online contact form if you have a problem.
22 février 2025
Avis spontané
Réponse de WelleCo
Thank you for getting in touch to provide us with your feedback.
I’m sorry to hear of your experience while you were taking The Goddess Elixir. We understand how disappointing this can be.
Our Regulatory Team would like to ask you additional questions, to provide some further information regarding your experience and to enable us to organise a refund.
I look forward to hearing from you,
Phoebe
WelleCo Customer Experience Specialist.
i'm very concerned as
i'm very concerned as, since i started to take my face had a reaction. I've been with a super super clean skin and a couple of hours after taking this it started to appear this kind of irritation around my cheek bones and under the chin. i'm gutted as i just got the product, i'm ok with the taste and all but now i dont know what to do with. got the night elixir too but that one i think its fine
16 février 2025
Avis spontané
Réponse de WelleCo
Hi Catarina,
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
I am very sorry to hear of your recent experience whilst trying The Super Elixir. The symptoms you have described sound like an allergic / adverse reaction.
The team at WelleCo take these matters very seriously and kindly ask if we can send you screening questions via email.
We would love to offer you a refund for your order. If you could share some further information with us we would love to help make further arrangements for you.
Stay welle,
Phoebe
WelleCo Customer Experience Specialist.
I was very excited to read about this…
I was very excited to read about this product and had very high hopes from it. I ordered 3 months supply as it was a cost effective way to get started. I ordered blood orange flavour. I started taking it about a week ago. First observation was the taste. I mixed it with water and I could not drink it. Not only the flavour, but the smell was awful and unpalatable. I did manage to find an acceptable solution by mixing with fresh orange and blending rather than stirring. However, a week in, I feel unwell. I feel extremely lethargic and have been unable to follow my normal activities. This is very out of character for me and I am concerned that this is having a negative impact on me as it is the only thing in my routine I have changed. I have decided to stop drinking it. I intend to return the two untouched tins to the company and hope they will do the right thing and refund me.
12 février 2025
Avis spontané
Réponse de WelleCo
Hi Angela,
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
I am sorry to hear that The Super Elixir is not as you expected.
We understand that wellness looks different to everyone and that this blend / flavour may not be suitable for you.
We would love to offer you a refund and alternative product if you wished. If you could share some further information with us we would love to help make further arrangements for you.
Stay welle,
Phoebe
WelleCo Customer Experience Specialist.
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