I had excellent help from Chris & Paul, & after a hiccup have a great machine, ordered on Wednesday & delivered and fitted by their great fitters today. I have used John Lewis in the passed but not an... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great customer service, helping us with a new integrated fridge freezer. Who knew that you need to take more into account than just the fridge/freezer split ratio? So, once we'd gotten it wrong, Rory... Voir plus
L'entreprise a répondu
We are more than happy with our new dishwasher. Paul served us in the shop and was very friendly and helpful. Delivery and installation went well and although a slight damage was done to the integra... Voir plus
L'entreprise a répondu
I was badly let down by Curry's, so went to Wellingtons. They were very sympathetic and quickly ordered another fridge freezer for me. Meanwhile, they lent me a mini fridge to see me through until it... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'électroménager
- aussi dans
- Entreprise d'électronique
- Magasin
- Magasin d'électronique
- Magasin de télévisions
- Service client dédié à l'électroménager
À propos de Wellingtons Home Electrical
Écrit par l'entreprise
Wellingtons Electrical is an independent electrical retailer serving Kent and South East London since
1898 with showrooms in Erith and Bromley. Whether you visit us in-store or shop online, you'll enjoy expert advice, outstanding customer service and a carefully selected range of premium electrical appliances from the world's leading brands.
From washing machines, fridge freezers and ovens to TVs, vacuum cleaners, coffee machines and kitchen taps, we stock trusted brands including AEG, Bosch, Miele, NEFF, Siemens, Samsung, Sony, Shark, Dyson, Quooker, Rangemaster, Liebherr, Smeg and many more.
Showrooms
Visit our Erith or Bromley showroom to explore our products in person and speak to our knowledgeable team. With decades of combined experience, we're here to help you choose the right appliance for your home and answer any questions along the way.
Leading Brands
We offer an extensive range of kitchen appliances, home entertainment, floorcare and small domestic appliances from some of the biggest names in the industry. Whether you're replacing a single appliance or planning a complete kitchen, you'll find quality products to suit every home.
Award-Winning Service
Outstanding customer service has always been at the heart of what we do. Thousands of five-star customer reviews reflect the care and attention we give every order, and our commitment has been recognised through multiple industry awards, including honours from the Electrical Retail Industry Awards (ERT), Innovative Electrical Retailing (IER) Awards and local Above and Beyond Bromley awards.
Expert Advice
Choosing the right appliance can be confusing, but our experienced sales team is here to help. Whether you visit a showroom, give us a call or use our website chat, we'll provide honest, practical advice to help you make the right decision.
Delivery & Installation
We deliver six days a week, with convenient delivery days and time slots to suit your schedule. Our own two-person delivery and installation team will carefully deliver large appliances to any room in your home, professionally install them where required, and can even remove and recycle your old appliance.
Customer Support
Our service doesn't end when you place your order. We'll contact you to arrange delivery, keep you updated throughout the process and remain on hand should you need any further advice or assistance. Whether by phone, in-store or through our online chat, our friendly team is always happy to help.
Why Shop with Wellingtons?
Over 127 years of trusted local service Thousands of five-star customer reviews Award-winning customer service Expert advice from experienced specialists Premium brands at competitive prices Six-day delivery with convenient time slots Professional in-house delivery and installation Two-person delivery to any room in your home Online shopping backed by real people ready to help
From washing machines, fridge freezers and ovens to TVs, vacuum cleaners, coffee machines and kitchen taps, we stock trusted brands including AEG, Bosch, Miele, NEFF, Siemens, Samsung, Sony, Shark, Dyson, Quooker, Rangemaster, Liebherr, Smeg and many more.
Showrooms
Visit our Erith or Bromley showroom to explore our products in person and speak to our knowledgeable team. With decades of combined experience, we're here to help you choose the right appliance for your home and answer any questions along the way.
Leading Brands
We offer an extensive range of kitchen appliances, home entertainment, floorcare and small domestic appliances from some of the biggest names in the industry. Whether you're replacing a single appliance or planning a complete kitchen, you'll find quality products to suit every home.
Award-Winning Service
Outstanding customer service has always been at the heart of what we do. Thousands of five-star customer reviews reflect the care and attention we give every order, and our commitment has been recognised through multiple industry awards, including honours from the Electrical Retail Industry Awards (ERT), Innovative Electrical Retailing (IER) Awards and local Above and Beyond Bromley awards.
Expert Advice
Choosing the right appliance can be confusing, but our experienced sales team is here to help. Whether you visit a showroom, give us a call or use our website chat, we'll provide honest, practical advice to help you make the right decision.
Delivery & Installation
We deliver six days a week, with convenient delivery days and time slots to suit your schedule. Our own two-person delivery and installation team will carefully deliver large appliances to any room in your home, professionally install them where required, and can even remove and recycle your old appliance.
Customer Support
Our service doesn't end when you place your order. We'll contact you to arrange delivery, keep you updated throughout the process and remain on hand should you need any further advice or assistance. Whether by phone, in-store or through our online chat, our friendly team is always happy to help.
Why Shop with Wellingtons?
Over 127 years of trusted local service Thousands of five-star customer reviews Award-winning customer service Expert advice from experienced specialists Premium brands at competitive prices Six-day delivery with convenient time slots Professional in-house delivery and installation Two-person delivery to any room in your home Online shopping backed by real people ready to help
Local Free Delivery
Écrit par l'entreprise
- We offer free delivery to selected UK locations and can often deliver within 24 hours of purchase
- Wellingtons Electrical has their own in-house delivery and installation team which means we can be more flexible and communicative with our customers, working around a time that is convenient for you.
- Over 127 years on the high street
- Our team of experts know their stuff! We've been helping families find the right appliances since 1898, that’s five generations of know-how, and counting.
- 5* Customer Service
- At Wellingtons, customer service isn't just something we talk about, it's what we're known for. With thousands of genuine 5-star reviews, our customers regularly praise our knowledgeable team, honest advice, reliable delivery and professional installation. From helping you choose the right appliance to delivering, installing and supporting you after your purchase, we're committed to making every step of your experience as easy and enjoyable as possible.
Price Match Promise
Wellingtons is pleased to offer an in-store only price match guarantee
We all love getting the best deals, and sometimes even saving a few pounds can make a huge difference. That's why we're committed to matching the price of any product you find cheaper elsewhere.
Coordonnées de contact
210-214 Bexley Rd, DA8 3HD, Erith, Royaume-Uni
- 01322 344100
- erith@wellingtonselectrical.co.uk
- wellingtonshomeelectrical.co.uk
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Efficient and very helpful staff…
Very helpful staff across the whole company.
My order was handled efficiently and the delivery and installation was top notch!
16 mai 2026
Réponse de Wellingtons Home Electrical
Thank you for your lovely review. We're delighted to hear that you found our team helpful throughout the entire process and that your order was handled efficiently from start to finish. It's also great to know that our delivery and installation service met your expectations. We really appreciate your feedback and thank you for choosing Wellingtons.
Great service from an established local…
Great service from an established local shop.Can’t fault anything
20 mai 2026
Réponse de Wellingtons Home Electrical
Thank you for your kind review. We're delighted to hear you had a great experience with us.
As a family-run business, we take pride in providing excellent service and expert advice, so it's wonderful to know we delivered on that for you.
We really appreciate your support and look forward to welcoming you back to Wellingtons in the future.
First class service...
From my initial enquiry on sourcing a Shark Fan the service I received was first class and the product was delivered as promised the next day. Thanks to Chris for all his help and Matt for the delivery. As an added bonus it was £50 cheaper than my original purchase through Amazon which had a delivery time of three weeks. We will definitely source more products from Wellington's. Well done and thank you 👏
28 mai 2026
Avis spontané
Réponse de Wellingtons Home Electrical
Thank you for your fantastic review. We're delighted Chris was able to help you find the right Shark fan and that Matt could get it delivered to you so quickly.
It's great to hear we could not only beat the delivery time but save you £50 as well. We really appreciate you choosing Wellingtons and taking the time to share your experience.
We look forward to helping you with your next purchase.
Great service from initial phone enquiry onwards
Great service from initial phone enquiry, online purchase, delivery info and installation of an integrated dishwasher. Highly recommend
9 mai 2026
Réponse de Wellingtons Home Electrical
Thank you for your wonderful review. We're delighted to hear you had a great experience from your initial enquiry right through to the delivery and installation of your integrated dishwasher.
Providing helpful advice, clear communication and a seamless installation service is exactly what we aim for, so it's fantastic to know we delivered on that for you.
What can I say
What can I say? Next day delivery, dishwasher installed, old one removed and no fuss. Excellent service would recommend.
20 mai 2026
Réponse de Wellingtons Home Electrical
Thank you for your fantastic review. We’re delighted to hear everything went smoothly, from next day delivery to installation and removal of your old dishwasher.
Providing a hassle-free experience is exactly what we aim for, so it’s great to know the team delivered that for you.
The delivery was quicker than expected
The delivery was quicker than expected. The staff kept me informed at every step. The hob is beautiful. Have not used it yet.
14 mai 2026
Réponse de Wellingtons Home Electrical
Thank you for your lovely review. We’re so pleased to hear the delivery was quicker than expected and that the team kept you informed every step of the way.
Great choice on the hob too, we hope you love using it once it’s up and running.
Thank you again for choosing Wellingtons.
Such lovely guys
Such lovely guys, confirmed order, arranged convenient installation, kept me informed, super delivery/ installation guys. A smooth and pleasant experience. Would definately reccomend.
18 mai 2026
Réponse de Wellingtons Home Electrical
Thank you so much for your lovely review. We’re delighted to hear everything from arranging your order and installation through to delivery went smoothly for you.
We’ll be sure to pass your kind comments on to the team, especially our delivery and installation colleagues.
Great service
Wellingtons have been very helpful regarding my new fridge/freezer purchase. They're quick & good at answering phone & email enquiries. Friendly, knowledgeable & helpful - definitely recommend.
11 mai 2026
Réponse de Wellingtons Home Electrical
Thank you for your lovely feedback. We’re so pleased to hear our team was able to help with your new fridge freezer purchase and that you found us friendly, knowledgeable and easy to contact throughout.
We really appreciate the recommendation and hope you enjoy your new appliance.
Great customer service
Products very competitively priced and fantastic customer service.
Had to reschedule delivery twice due to project delay without any issue.
Big thank you to the Wellingtons team
23 avril 2026
Réponse de Wellingtons Home Electrical
Thank you for taking the time to leave us such a great review. We’re delighted to hear you found our prices competitive and our customer service helpful throughout your project.
Delays can happen, so we’re pleased we could make rearranging your delivery as smooth and stress-free as possible. We’ll be sure to pass your kind comments on to the team.
Enjoy your new appliances and thank you again for choosing Wellingtons.
5 stars that’s all I can say!
Bought a TV from Wellingtons and the customer service was fantastic! These people really know their products inside and out. I bought a 43 inch but it was too small and they replaced it no problem with a 48inch TV which is perfect and I am more than happy with it. Lee and Ben who set up my TV for me really went the extra mile… they delivered great customer service, were friendly and professional and made the installation simple, they were fantastic! Highly recommend Wellingtons, have bought washing machines and an air fryer in the past from the Bromley store and they are fab too. Well done Wellingtons!
14 mai 2026
Réponse de Wellingtons Home Electrical
Thank you so much for the amazing review. We’re delighted to hear you’ve had such great experiences.
We know choosing the right TV can be tricky, so we’re really pleased we could help get you set up with the perfect size in the end. Lee and Ben will be thrilled to hear your kind words too, we’ll make sure the feedback gets passed on to them.
Purchasing via website......easy.
Purchasing via website......easy.
Telephone response confirming order.....brilliant.
Deliverey, setting up and removing packaging....brilliant.
Deliivery men.....both extremely polite and curtious.
Will definately shop from and recommend Wellingtons in the future.
13 mai 2026
Réponse de Wellingtons Home Electrical
Thank you for your fantastic feedback. We’re delighted to hear everything went smoothly from ordering online through to delivery and installation. We’ll be sure to pass your kind comments on to the delivery team as well. Thank you for your recommendation and support, we look forward to helping you again in the future.
Took money. Didn't deliver item.
Ordered and paid on. line.
Got a email saying item not available.
I replied asking for my money back. Heard nothing. After 4 days asked what was happening. Promised refund. After a week had to chase again. Still no contact from them.
1 mai 2026
Réponse de Wellingtons Home Electrical
We are very sorry for your experience and completely understand your frustration.
Unfortunately, the item you ordered was not available in stock and we issued the refund immediately once this was confirmed. Depending on the payment provider and bank, refunds can take up to 10 working days to appear back in your account.
We sincerely apologise that this timeframe was not clearly communicated to you at the time and that you had to chase for updates. This is not the level of service we aim to provide and we appreciate you bringing it to our attention. Please do not hesitate to contact us if you have any other concerns
So impressed with the service
So impressed with the service. Great communication from start to finish. They were the most competitive on the item I purchased and even registered it for the warranty.
12 mai 2026
Réponse de Wellingtons Home Electrical
We’re delighted to hear you were impressed with the service and communication throughout your experience with us. It’s great to know you found us competitive on price too.
We always aim to make the process as easy and hassle-free as possible, so we’re pleased the warranty registration was helpful as well.
All the staff we dealt with where very…
All the staff we dealt with were very helpful. We got good advice in the show room on the choice of washing machines. The new machine was delivered on time and the fitters did a good, tidy job of installing the new machince and removing the old one.
9 mai 2026
Réponse de Wellingtons Home Electrical
We’re so pleased to hear our team were able to help you choose the right washing machine and that the delivery and installation went smoothly. We’ll be sure to pass your kind comments on to both our showroom staff and installation team.
All in all a great experience.
In urgent need of a new washing machine my local electrical store recommended Wellingtons. How glad I am that I acted on that. A very easy to navigate website offering very competitive prices and importantly, speedy and free delivery. With the installation bundle , changing a washing machine has never been so easy . All in all a great experience and I will certainly call on Wellingtons again if needs be.
10 mai 2026
Réponse de Wellingtons Home Electrical
We know replacing a washing machine is often something that needs to happen quickly, so it’s great to hear the website, pricing, speedy delivery and installation service all helped make the process easy and stress-free for you.
We really appreciate you taking the time to leave such lovely feedback and we look forward to helping you again in the future.
Réponse de Wellingtons Home Electrical
Thank you for your kind feedback. We’re really pleased to hear you found the team helpful and accommodating. Providing friendly, supportive service is something we take great pride in, and we appreciate you taking the time to leave a review.
Fast reliable polite service
Fast reliable polite service, the delivery drivers called before to check the times and called when they were on their way, fittend and removed everything very quickly, went through the workings of the machine before they left, I have use them again and I am waiting for delivery. I highly recommended them much better than the large corporate option.
6 mai 2026
Réponse de Wellingtons Home Electrical
Thank you for such a lovely review. We’re really pleased to hear you were happy with the service from start to finish, from the delivery communication through to the installation and demonstration of your new appliance. It means a lot that you’ve chosen to use us again, and we truly appreciate your recommendation and support of an independent family business.
Fantastic Service As Always
Wellingtons is a local family owned shop and we have been purchasing our white goods here for years. Very knowledgeable and so so helpful. Just having our kitchen done and they are storing the products we have purchased until our fitter is ready to install them as we have limited space.
7 mai 2026
Réponse de Wellingtons Home Electrical
Thank you for your continued support over the years. It really means a lot to us that you continue to choose Wellingtons for your appliances. We’re pleased our team could help during your kitchen project and make storing your products a little easier while you wait for installation. We hope you enjoy your new kitchen and appliances once everything is complete.
Delivered on time and fitted well
7 mai 2026
Réponse de Wellingtons Home Electrical
Thank you for your feedback. We’re pleased to hear your order arrived on time and that everything was fitted well. We really appreciate you taking the time to leave a review.
Réponse de Wellingtons Home Electrical
Thank you for your feedback. We’re really pleased to hear you were happy with the service and that everything was completed quickly and cleanly. We appreciate you taking the time to leave a review.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.