I had excellent help from Chris & Paul, & after a hiccup have a great machine, ordered on Wednesday & delivered and fitted by their great fitters today. I have used John Lewis in the passed but not an... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great customer service, helping us with a new integrated fridge freezer. Who knew that you need to take more into account than just the fridge/freezer split ratio? So, once we'd gotten it wrong, Rory... Voir plus
L'entreprise a répondu
We are more than happy with our new dishwasher. Paul served us in the shop and was very friendly and helpful. Delivery and installation went well and although a slight damage was done to the integra... Voir plus
L'entreprise a répondu
I was badly let down by Curry's, so went to Wellingtons. They were very sympathetic and quickly ordered another fridge freezer for me. Meanwhile, they lent me a mini fridge to see me through until it... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'électroménager
- aussi dans
- Entreprise d'électronique
- Magasin
- Magasin d'électronique
- Magasin de télévisions
- Service client dédié à l'électroménager
À propos de Wellingtons Home Electrical
Écrit par l'entreprise
Wellingtons Electrical is an independent electrical retailer serving Kent and South East London since
1898 with showrooms in Erith and Bromley. Whether you visit us in-store or shop online, you'll enjoy expert advice, outstanding customer service and a carefully selected range of premium electrical appliances from the world's leading brands.
From washing machines, fridge freezers and ovens to TVs, vacuum cleaners, coffee machines and kitchen taps, we stock trusted brands including AEG, Bosch, Miele, NEFF, Siemens, Samsung, Sony, Shark, Dyson, Quooker, Rangemaster, Liebherr, Smeg and many more.
Showrooms
Visit our Erith or Bromley showroom to explore our products in person and speak to our knowledgeable team. With decades of combined experience, we're here to help you choose the right appliance for your home and answer any questions along the way.
Leading Brands
We offer an extensive range of kitchen appliances, home entertainment, floorcare and small domestic appliances from some of the biggest names in the industry. Whether you're replacing a single appliance or planning a complete kitchen, you'll find quality products to suit every home.
Award-Winning Service
Outstanding customer service has always been at the heart of what we do. Thousands of five-star customer reviews reflect the care and attention we give every order, and our commitment has been recognised through multiple industry awards, including honours from the Electrical Retail Industry Awards (ERT), Innovative Electrical Retailing (IER) Awards and local Above and Beyond Bromley awards.
Expert Advice
Choosing the right appliance can be confusing, but our experienced sales team is here to help. Whether you visit a showroom, give us a call or use our website chat, we'll provide honest, practical advice to help you make the right decision.
Delivery & Installation
We deliver six days a week, with convenient delivery days and time slots to suit your schedule. Our own two-person delivery and installation team will carefully deliver large appliances to any room in your home, professionally install them where required, and can even remove and recycle your old appliance.
Customer Support
Our service doesn't end when you place your order. We'll contact you to arrange delivery, keep you updated throughout the process and remain on hand should you need any further advice or assistance. Whether by phone, in-store or through our online chat, our friendly team is always happy to help.
Why Shop with Wellingtons?
Over 127 years of trusted local service Thousands of five-star customer reviews Award-winning customer service Expert advice from experienced specialists Premium brands at competitive prices Six-day delivery with convenient time slots Professional in-house delivery and installation Two-person delivery to any room in your home Online shopping backed by real people ready to help
From washing machines, fridge freezers and ovens to TVs, vacuum cleaners, coffee machines and kitchen taps, we stock trusted brands including AEG, Bosch, Miele, NEFF, Siemens, Samsung, Sony, Shark, Dyson, Quooker, Rangemaster, Liebherr, Smeg and many more.
Showrooms
Visit our Erith or Bromley showroom to explore our products in person and speak to our knowledgeable team. With decades of combined experience, we're here to help you choose the right appliance for your home and answer any questions along the way.
Leading Brands
We offer an extensive range of kitchen appliances, home entertainment, floorcare and small domestic appliances from some of the biggest names in the industry. Whether you're replacing a single appliance or planning a complete kitchen, you'll find quality products to suit every home.
Award-Winning Service
Outstanding customer service has always been at the heart of what we do. Thousands of five-star customer reviews reflect the care and attention we give every order, and our commitment has been recognised through multiple industry awards, including honours from the Electrical Retail Industry Awards (ERT), Innovative Electrical Retailing (IER) Awards and local Above and Beyond Bromley awards.
Expert Advice
Choosing the right appliance can be confusing, but our experienced sales team is here to help. Whether you visit a showroom, give us a call or use our website chat, we'll provide honest, practical advice to help you make the right decision.
Delivery & Installation
We deliver six days a week, with convenient delivery days and time slots to suit your schedule. Our own two-person delivery and installation team will carefully deliver large appliances to any room in your home, professionally install them where required, and can even remove and recycle your old appliance.
Customer Support
Our service doesn't end when you place your order. We'll contact you to arrange delivery, keep you updated throughout the process and remain on hand should you need any further advice or assistance. Whether by phone, in-store or through our online chat, our friendly team is always happy to help.
Why Shop with Wellingtons?
Over 127 years of trusted local service Thousands of five-star customer reviews Award-winning customer service Expert advice from experienced specialists Premium brands at competitive prices Six-day delivery with convenient time slots Professional in-house delivery and installation Two-person delivery to any room in your home Online shopping backed by real people ready to help
Local Free Delivery
Écrit par l'entreprise
- We offer free delivery to selected UK locations and can often deliver within 24 hours of purchase
- Wellingtons Electrical has their own in-house delivery and installation team which means we can be more flexible and communicative with our customers, working around a time that is convenient for you.
- Over 127 years on the high street
- Our team of experts know their stuff! We've been helping families find the right appliances since 1898, that’s five generations of know-how, and counting.
- 5* Customer Service
- At Wellingtons, customer service isn't just something we talk about, it's what we're known for. With thousands of genuine 5-star reviews, our customers regularly praise our knowledgeable team, honest advice, reliable delivery and professional installation. From helping you choose the right appliance to delivering, installing and supporting you after your purchase, we're committed to making every step of your experience as easy and enjoyable as possible.
Price Match Promise
Wellingtons is pleased to offer an in-store only price match guarantee
We all love getting the best deals, and sometimes even saving a few pounds can make a huge difference. That's why we're committed to matching the price of any product you find cheaper elsewhere.
Coordonnées de contact
210-214 Bexley Rd, DA8 3HD, Erith, Royaume-Uni
- 01322 344100
- erith@wellingtonselectrical.co.uk
- wellingtonshomeelectrical.co.uk
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service from start to finish!
16 juin 2026
Réponse de Wellingtons Home Electrical
From expert advice and product selection through to delivery and aftercare, our team works hard to make the whole process as smooth and straightforward as possible.
Thank you for choosing Wellingtons. We really appreciate your support and look forward to helping you again in the future.
Prices were as good as big stores
Prices were as good as big stores. Service was perfect and on time.
2 juin 2026
Réponse de Wellingtons Home Electrical
We're delighted to hear that you found our prices competitive with the big retailers while still receiving the personal service that comes with shopping with an independent family business.
Providing great value, reliable delivery and excellent customer service is at the heart of everything we do, so it's wonderful to know we delivered on all three.
Réponse de Wellingtons Home Electrical
Sometimes the best feedback is the simplest. We're delighted to hear your experience was "no fuss" and that our team was helpful throughout.
Making the process easy, straightforward and stress-free for our customers is exactly what we aim for every day.
We have used Wellington's for many…
We have used Wellington's for many years. The staff are informative and communication is good. The installation of my new appliance was efficiently carried out.
13 juin 2026
Réponse de Wellingtons Home Electrical
It's especially rewarding to hear from customers who have trusted Wellingtons for many years. We're pleased that our team's product knowledge, communication and service continue to meet your expectations.
We're also delighted to hear that the installation of your new appliance was carried out efficiently and smoothly.
Helpful Chris
Chris, on the "help" phones was friendly and helpful in choosing the Tumble Dryer and guiding me through the mass of pages and data.
12 juin 2026
Réponse de Wellingtons Home Electrical
We're delighted to hear that Chris was able to help you find the right tumble dryer and guide you through all the information available. We know that comparing specifications, features and models can sometimes feel overwhelming, which is why our team is always happy to help make the process easier.
We'll be sure to pass your kind words on to Chris.
Fast response times and the customer…
Fast response times and the customer service is brilliant.
We look forward to working with you in the future.
12 juin 2026
Réponse de Wellingtons Home Electrical
We're delighted to hear that you were pleased with our fast response times and customer service. Providing helpful, responsive support is something our team takes great pride in, so it's wonderful to know that made a positive difference to your experience.
We truly appreciate your support and look forward to working with you again in the future.
Highly professional service from…
Highly professional service from Enquiry, to sale, to instal.
11 juin 2026
Réponse de Wellingtons Home Electrical
We're delighted to hear that you experienced a highly professional service from your initial enquiry through to the sale and installation.
Providing a seamless customer journey from start to finish is something we work hard to achieve, so it's fantastic to know our team delivered on that promise.
Service delivered above and beyond!
Super helpful team, as usual. Rory assisted me with the quotes for what I needed on this occasion. Even trying to locate what I was looking for with the help of the area manager. He went above and beyond and I was so grateful. Took a little of the stress of moving home away which was great!!!
Arranged delivery for exactly when I requested and the crew arrived as expected (delivery guys were helpful and pleasant also) cannot recommend them enough.
30 mai 2026
Réponse de Wellingtons Home Electrical
We're delighted Rory was able to help make your move a little less stressful. Finding the right products, coordinating deliveries and making sure everything arrives when it's needed can make a huge difference during a busy house move.
Thank you for choosing Wellingtons and for taking the time to share your experience. We hope you're settling into your new home and enjoying your new appliances.
Freezer was delivered on time
Freezer was delivered on time, we’re helpfull were very efficient in getting the freezer to the right position —would definitely recommend
8 juin 2026
Réponse de Wellingtons Home Electrical
Thank you for your kind review. We're delighted to hear that your freezer was delivered on time and that our team was helpful and efficient in positioning it exactly where you needed it. We really appreciate your recommendation and hope you enjoy your new freezer for many years to come.
Great service, knowledgeable staff, competitive prices
I was recommended this long-standing family-owned company by another similar company I have done business with for over 20 years. And I was delighted to find the same level of service, product knowledge and competitively priced electrical goods as at my previous supplier. Efficient, friendly, professional. Thank you, Wellingtons!
8 juin 2026
Réponse de Wellingtons Home Electrical
Thank you for your wonderful feedback. We're delighted that we were recommended to you and even more pleased that we were able to provide the same high standards of service, product knowledge and value that you've enjoyed for many years elsewhere.
As a long-standing family business, we take great pride in offering friendly, professional advice alongside competitive prices, so it's fantastic to hear that this stood out during your experience with us.
Wonderful Wellingtons
Wellingtons is the only place for all electrical items.
Always very helpful with advice, service , supply and delivery too.
Everything here is from there.
8 juin 2026
Réponse de Wellingtons Home Electrical
Thank you for your continued support. We're delighted to hear that Wellingtons has become your go-to destination for electrical appliances. Providing helpful advice, excellent service and reliable delivery is what we strive for every day, so it's wonderful to know we've earned your trust. We truly appreciate your loyalty and look forward to helping you with many more purchases in the future.
Intergrated condenser dryer
I had ordered a condenser dryer online with Euronics but had not received any confirmation of my order and the money had come out of my bank, so I phoned Wellingtons and they went above and beyond and sorted everything out for me and also delivered my product within a couple of hours of my call. Absolutely superb 👌would definitely use them again.
8 juin 2026
Réponse de Wellingtons Home Electrical
Thank you for your wonderful feedback. We're delighted we could help resolve the issue with your order and provide some peace of mind. Our team always aims to go the extra mile for our customers, so it's fantastic to hear that we were able to get everything sorted and arrange delivery of your new condenser dryer so quickly. We truly appreciate your support and look forward to helping you again in the future.
Installing the Oven and Microwave
The guys turned up on the day and installed in a quick and efficient manner. They removed and took away the old Cooker and Microwave and all the rubbish packaging.
16 avril 2026
Réponse de Wellingtons Home Electrical
Thank you for your feedback. We're delighted to hear that the installation went smoothly. It's great to know our team arrived as planned, completed the oven and microwave installation efficiently, and took care of removing the old appliances and packaging. We appreciate your support and hope you enjoy your new appliances.
Great customer service
Great customer service
Dishwasher delivered professionally Chris unpacked it and took packaging away.
Prompt service in store listened to my requests did not try and upsell.
Have been using this store for years and the customer service is always excellent
6 juin 2026
Avis spontané
Réponse de Wellingtons Home Electrical
Thank you for your continued support and for taking the time to leave such a lovely review. We're delighted to hear that Chris provided a professional delivery service and that our team listened to your requirements without any pressure to buy more than you needed.
Fantastic customer service
Fantastic customer service, delivered on time, with friendly and helpful drivers. Competitive prices. Very happy- thank you
18 février 2026
Réponse de Wellingtons Home Electrical
Thank you for your kind review. We're delighted to hear that you were happy with both our service and pricing. It's great to know your delivery arrived on time and that our drivers were friendly and helpful throughout the process.
Engineers were on time
Engineers were on time, very helpful, knew their subject and left the premises in a clean and tidy state
26 mai 2026
Réponse de Wellingtons Home Electrical
Thank you for your feedback. We're delighted to hear that our engineers arrived on time, were knowledgeable and helpful throughout the installation, and left everything clean and tidy before they left. We take great pride in providing a professional service from start to finish, and it's wonderful to know this was reflected in your experience. Thank you for choosing Wellingtons, and we look forward to helping you again in the future.
Réponse de Wellingtons Home Electrical
Thank you for your kind review. We're delighted to hear that you found our team helpful and that you received excellent service and quick delivery. Providing a smooth and hassle-free experience is what we strive for, so it's great to know we got it right. Thank you for choosing Wellingtons, and we hope to assist you again in the future.
Réponse de Wellingtons Home Electrical
Thank you for your wonderful feedback. We're delighted to hear that Luke was incredibly helpful and provided you with such a positive experience. We'll be sure to pass your kind comments on to him. Thank you for choosing Wellingtons, and we look forward to helping you again in the future.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.