I love weRchristmas and their products, have been using them a good few years, when I’ve had a problem they’ve sorted it, their Christmas tree storage bags are the best around. My trees are stunning.... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Customer service was on point. The lovely Holly went above and beyond to make sure my order got to me! Great to support a company that actually cares about their customers.
L'entreprise a répondu
Excellent delivery service and item arrived well packaged and not damaged. Took the opportunity of the sale to order a new Christmas tree, it’s not been opened yet but I’m sure it will be of excellent... Voir plus
L'entreprise a répondu
Awful customer service. Reached out regarding issue and received the worst support. I definitely would never use this company again. The pre lit tree was terrible quality. It looked like the lights we... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At WeRChristmas, our family values and commitment to customer satisfaction guide everything we do. Just like the warmth of a festive gathering, we aim to bring joy, togetherness and a touch of Christmas magic into every home. Our range of Christmas trees, garlands, wreaths, enchanting décor and magical lighting is thoughtfully curated to help you create a truly memorable festive season. Every item is carefully selected and rigorously tested to ensure exceptional quality, lasting value and years of enjoyment. Family is at the heart of our brand, and we bring that same spirit of care into every aspect of our business. We believe in offering products you can trust, crafted to high standards and designed to elevate your Christmas celebrations. Everything we create is made with you in mind, helping you build magical moments with the people who matter most. We also believe in celebrating responsibly. From ethical sourcing to reducing our environmental impact, we’re committed to ensuring a greener Christmas for future generations. From our family to yours, WeRChristmas is here to help you make the most wonderful time of the year truly unforgettable.
Coordonnées de contact
Marine Drive, PR9 9LY, Southport, Royaume-Uni
- support@Werchristmas.co.uk
- werchristmas.co.uk
4,4
Excellent
9 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent website makes ordering super…
Excellent website makes ordering super easy. We ordered a Christmas tree. It was very easy to put together and looked fantastic. Would totally recommend
20 décembre 2025
Réponse de WeRChristmas
Trish M,
We're happy to hear that our website made ordering simple and that you found the Christmas tree easy to assemble and beautiful. Thank you for your recommendation!
WeRChristmas Team
Great quality item received on time
Great quality item received on time. Delighted to have this before Christmas. It definitely lifted my decorations.
11 décembre 2025
Réponse de WeRChristmas
Maria,
We're happy to hear that you received a great quality item on time! It's wonderful to know that it enhanced your Christmas decorations. Thanks for your feedback.
WeRChristmas Team
Great customer service
Great customer service. The team was helpful, responsive, and easy to deal with. A very smooth experience overall.
1 décembre 2025
Réponse de WeRChristmas
Wendy,
We're happy to hear that our team provided helpful and responsive service, making your experience smooth. Thank you for your positive feedback!
WeRChristmas Team
Just an excellent all round experience
Just an excellent all round experience. Pricing, delivery and quality website. Will certainly use again and recommend to others.
10 novembre 2025
Réponse de WeRChristmas
Mr k hughes,
We're happy to hear you found our pricing, delivery, and website quality excellent! We appreciate your recommendation and look forward to serving you again.
WeRChristmas Team
Réponse de WeRChristmas
Janet Clarke,
We're happy you found our product and price great during the sale. Thank you for your positive feedback; we appreciate it!
WeRChristmas Team
Réponse de WeRChristmas
Angela Guest,
We appreciate your feedback. We look forward to assisting you for Christmas 2026
WeRChristmas Team
Beautiful large baubles for my…
Beautiful large baubles for my Christmas crafting
Happy Customer
14 novembre 2025
Réponse de WeRChristmas
Lynn Gray,
We're happy our large baubles are beautiful and perfect for your Christmas crafting! Thank you for your positive feedback; we appreciate it.
WeRChristmas Team
Very good brand
Have been using this brand for a few years now and have to say , it's 5 stars all the way and will be using them this year. Prices very good and you get something new every year.
5 décembre 2025
Réponse de WeRChristmas
Walter smith ,
We're happy to hear that you've had consistently positive experiences with our brand over the years! Thank you for your continued support and for appreciating our prices and new offerings each year.
WeRChristmas Team
I ordered a large stand alone Santa
I ordered a large stand alone Santa, quality was excellent and importantly was packaged extremely well which ensured the item arrived in good condition and timely. I appreciated the speediness of the delivery especially given the time of year.
6 décembre 2025
Réponse de WeRChristmas
Carole Thain,
We're happy to hear that you received your Santa in excellent condition and that you appreciated the packaging and speedy delivery! Thank you for your positive feedback; we value it greatly.
WeRChristmas Team
Excellent Service & Quality
I ordered glass baubles from this company. They were excellent quality and well packaged avoiding damage during shipping. My order arrived promptly. I have ordered from this company in previous years and their service is still excellent. Sale items are excellent value for money. Definitely recommend.
6 janvier 2026
Réponse de WeRChristmas
Chris C,
We're happy to hear that you were pleased with the quality and packaging of your glass baubles. It's great to know your order arrived promptly and that you find our sale items excellent. Thank you for your continued support and recommendation!
WeRChristmas Team
Tree looks amazing, so beautiful
Decided to order a new tree and we were really pleased with the one we chose. Do real looking. From ordering to delivery WerChristmas were brilliant. Great site to use and the tree is lovely quality. 5 star plus!
12 décembre 2025
Réponse de WeRChristmas
Grace Hunter,
We're so pleased you're happy with your new tree! It's great to hear that you found our site easy to use and that you love the quality. Thanks for your wonderful feedback!
WeRChristmas Team
Lovely Christmas garland
Lovely Christmas garland, put it on our the banister, our stairs look smashing! Also good quality,
8 décembre 2025
Réponse de WeRChristmas
Katty Michie,
We're so happy to hear that our Christmas garland added a special touch to your stairs! Thank you for letting us know about the quality and your smashing experience.
WeRChristmas Team
We were very disappointed with the size…
We were very disappointed with the size of the trees, we bought a seven foot and an eight foot, very poor quality.
16 janvier 2026
Réponse de WeRChristmas
paula mcfadden,
We regret that the trees' quality and size did not meet your expectations. We appreciate your feedback and will review our tree selection process.
WeRChristmas Team
Really good quality good value giant…
Really good quality good value giant baubles outdoor tree looked brilliant
11 février 2026
Réponse de WeRChristmas
GIBBONS,
We're happy to hear that our giant baubles were good quality and value, making your outdoor tree look brilliant. Thank you for your positive feedback.
WeRChristmas Team
Tree light failure
What an absolute shame
Tree unpacked and ready to decorate but on turning the lights on it failed miserably
2 days before Xmas beautiful Xmas prelit tree
Plugged it in and nothing.........
Couldn't change light setting or initially get them on. Had to change adapter to get the lights on then only fast flashing program would work after trying All ways to adjust controls
So so sad we were too late to send back after decorated and no lights to enjoy our Xmas
Can't request a refund cos we tried to get lights working but no alteration helped absolutely GUTTED
Few enquires actually confirmed other people bought tree with fixed lights and had to change transformer and had problems with the lights controls
Now we have a beautiful tree but no lights to use
S. Wales
22 décembre 2025
Réponse de WeRChristmas
Michelle,
We're very sorry to hear about the lighting issues you experienced with your tree, especially so close to Christmas. We appreciate you bringing this to our attention. We'll look into the concerns you and others have raised about the lights and controls. Thank you for your feedback.
WeRChristmas Team
Réponse de WeRChristmas
CUSTOMER MR GAMER,
We're happy to hear that you were satisfied with the product, price, and delivery time. Thank you for your positive feedback!
WeRChristmas Team
Cute little Christmas tree - just what I was looking for
Easy to order and fast delivery.
I wanted an easy to assemble, pre lit tree to sit in my bay window. This is a lovely, realistic looking tree which sits in it's own pot and should hopefully last for many years.
Delighted with my purchase.
1 décembre 2025
Réponse de WeRChristmas
Mrs. Karen McInally,
We're happy to hear that you found our ordering process easy and the delivery fast! It's great to know you're delighted with the realistic tree for your bay window, and we hope it brings joy for years to come. Thanks for your positive feedback.
WeRChristmas Team
Réponse de WeRChristmas
CATHRIN DRAKE,
We're happy to hear that you love our neon signs! We appreciate your positive feedback and hope you can get more soon.
WeRChristmas Team
Réponse de WeRChristmas
customer,
We're happy to hear that you received a quality product at a good price and in good time. Thank you for your positive feedback!
WeRChristmas Team
I was so pleased with the products I…
I was so pleased with the products I received excellent quaility,will use this company again
12 décembre 2025
Réponse de WeRChristmas
Kathleen Sharpe,
We're happy to hear that you were pleased with the excellent quality of the products you received. Thank you for your positive feedback; we appreciate it.
WeRChristmas Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.