WeShare Health Avis 70

TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

What a horrible experience. People were inept, non responsive and what a joke about doctors that participate. You wait for weeks and then they say, oh your doctor may be a preferred doctor, but you... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

**Wait Time:** 1/5 – Far too long and needs to be addressed. **Representative (Rachel):** 10/5 stars! Rachel was cheerful, efficient, and went the extra mile. Most importantly, she followed throu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Rachel did an outstanding job helping me with a insurance question to get an apponitment scheduled. The whole team have been very helpful everytime we call

Noté 5 sur 5 étoiles

All WeShare Health reps that I have dealt with have been very helpful when we have reached out with questions and/or requests. We are still fairly new and haven’t had to deal much with claims, etc.,... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Organisme à but non lucratif

Écrit par l'entreprise

WeShare is a family of healthcare Sharing Programs designed to offer quality care at a reasonable price. As the pioneering product from Unite Health Share Ministries (UHSM), WeShare leverages strong partnerships with providers and leading wellness organizations to equip every Member with the tools and resources they need to pursue holistic health. Unite Health Share Ministries (UHSM) is a non-profit ministry founded to provide affordable, accessible healthcare through values-based and community-centered services and products. For individuals and families exploring healthcare sharing as an alternative to traditional insurance, WeShare and UHSM represent an innovative way to expand access, lower costs, and maintain quality care in an increasingly challenging healthcare landscape.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

70 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Noté 5 sur 5 étoiles

Sara was so helpful!

Sara was so helpful!! Made things very clear when explaining and was so genuine in her desire to help me

19 mars 2026
Avis spontané
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Réponse de WeShare Health

Hi Maggie,

"So genuine in her desire to help me" is something we love to hear! 💛

Our team's job is to make healthcare make sense and help our Members with a compassionate heart! Have a great rest of your week!

Noté 5 sur 5 étoiles

Arlene Garcia goes above and beyond!

Arlene took the time to resolve a frustrating billing issue. She walked our provider through the steps to get it done, and went above and beyond to make sure we were taken care of.

12 mars 2026
Avis spontané
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Réponse de WeShare Health

Hi Andrew!

Going "above and beyond" is exactly what our team strives for. ✅

It's great to hear Arlene went that extra length to make sure your billing issue got solved and that you feel confident in our care! Thank you so much for sharing!

Noté 5 sur 5 étoiles

Arlene Garcia goes above and beyond

I truly appreciate all my dealings with Arlene Garcia at WeShare. My family and I have had numerous times since 2026 that we have needed assistance with our family’s WeShare accounts. She has been patient, friendly and resourceful when tending to our needs.

She followed through with a membership situation and saw it through to its resolution Arlene is extremely helpful with any questions or concerns we have had.

Arlene is a true asset to WeShare!

Also want to mention that we have dealt with some other staff at WeShare who have been extremely helpful as well but Arlene is our go-to person and we have had the most dealings with her!!

21 janvier 2026
Avis spontané
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Réponse de WeShare Health

Hi Diane!

We're so glad to hear every call with us has been helpful! 🤩

Arlene and the rest of our team is always here to support you. Thank you for sharing your lovely words and we're so grateful to have you as part of WeShare!

Noté 5 sur 5 étoiles

Arlene Garcia

Arlene Garcia! You are just an amazing lady. You helped me and understood my questions; anything I need. Even when my kids were being crazy in the background you took your time with me and I really do appreciate you and the company. Wishing you all the best!

18 mars 2026
Avis spontané
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Réponse de WeShare Health

Hi Al,

We love hearing Arlene was able to address your questions and provide you with everything you needed! Our team is here for you, so please don't hesitate to reach out! We appreciate you being a part of the WeShare Community! 😊

Noté 4 sur 5 étoiles

Alex has been so great with helping us…

Alex has been so great with helping us when we've been confused and also with setting up things for us or checking which places take us!

17 mars 2026
Avis spontané
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Réponse de WeShare Health

Hi Rachel!

At WeShare, our team is here to provide personal and quality care and we're glad to hear Alex has assisted you with anything and everything you needed! 🤩

Noté 5 sur 5 étoiles

A+ for Sara

Sara was the best-patient and professional! I really needed help navigating my first time setting up physical therapy and she was there with me making sure everything was handled correctly.

11 mars 2026
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Réponse de WeShare Health

Hi Karen!

It's our team's job to make sure you feel confident going into your health appointments! 💪🏼

We're so glad to hear Sara set you up well for your physical therapy appointments and made sure you're set with everything you need! Have a great rest of your week!

Noté 5 sur 5 étoiles

I worked with Arlene Garcia in getting…

I worked with Arlene Garcia in getting my account back on track, and she was amazing!

13 mars 2025
Avis spontané
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Réponse de WeShare Health

Hi Teresa!

Thank you for sharing your lovely words about team member, Arlene! Our team is here for you if you ever need further assistance, so don't hesitate to reach out! ✨

Noté 5 sur 5 étoiles

My experience working with Arlene…

My experience working with Arlene Garcia has been nothing short of fantastic. I have had several calls and touchpoints with Arlene, and every time we connect she comes prepared with solutions that help move the process forward.

Arlene Garcia communicates clearly, advocates for the client, and genuinely cares about making sure things are handled the right way. That level of support really stands out.

Because of the experience I’ve had working with Arlene Garcia, I feel confident continuing to support and work with this organization. Her customer service is remarkable and I truly appreciate all of her help.

12 mars 2026
Avis spontané
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Réponse de WeShare Health

Hi Lane,

"She comes prepared with solutions that help move the process forward."—Our team always works with our Members' best interests in mind. Thank you for sharing your experience! 🤩

Our team truly goes above and beyond to make sure our Members feel supported and taken care of in their health journeys. We hope you have a great rest of your week!

Noté 4 sur 5 étoiles

Amazing customer service!

Overall I LOVE the customer service from these people, they are so godly and kind and really take the time to talk to you while also being efficient at their jobs. I especially love Arlene Garcia. She heard my new baby in the background of the call and took some time to inquire about her and make sure I'm feeling okay. She also prayed over me that I would heal from a complication I had. However it never took too much time out of the call and she fulfilled my request efficiently!

My only complaint with WeShare is that it does take a long time to get through to their team. Typically a call back takes roughly an hour or more. In addition to this, it also takes a long time to get my large medical bills processed. They say around 150 days but I am still waiting on a bill from almost 240 days ago to be processed with their team. However I will say for small bills like lab work or radiology/ultrasounds they are efficient in paying and they have always held up to their claims and promises! Even moreso in some cases. I'd recommend this program to anyone who is is looking for a cost effective route to "insurance".

12 mars 2026
Avis spontané
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Réponse de WeShare Health

Hi Jullian!

Thank you for sharing about your meaningful call with our team member, Arlene. We understand there is a real person on the other end of the line, and we are happy that was reflected in your call. 💛

We also appreciate your thoughtful and honest feedback! We're constantly growing our team to decrease our call and bill processing wait times, and we thank you for your patience as we actively work to improve those.

Thank you for being a valued Member of WeShare!

Noté 5 sur 5 étoiles

Great Service

Each call I have had with a representative here has been so pleasant! Every question or issue I have had has been addressed completely and with such kindness. This is a great organization.

11 mars 2026
Avis spontané
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Réponse de WeShare Health

Hi there!

It’s wonderful to hear that each of your questions and concerns has been thoroughly addressed. That’s exactly what we aim for, making healthcare easier to understand and navigate. ✨ Thank you so much for taking the time to share your experience with us!

Noté 5 sur 5 étoiles

I felt with Ellynne Witherspoon and she…

I delt with Ellynne Witherspoon and she was great. I had decided to cancel my membership before it had even gotten really started because I found out my doctor wasn’t part of the network and also had a bit of trouble with getting the lab work done for the healthy discount. Ellynne offered that I could return and not have to pay the sign up fee again. She also offered to help me find an in network doctor that I would like. Everyone I’ve dealt with at the company have been great. They are all super friendly and extremely helpful. Kris Cobb has also helped me along the way with questions. So far I’m really happy. It’s nice to have an insurance that I avoid talking to or dread dealing with when I have questions. Thanks for all you do, everyone of you ❤️

9 mars 2026
Avis spontané
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Réponse de WeShare Health

Hi Cheryl!

Thank you for your meaningful review! 💛 We're so happy you decided to return to the WeShare community and allowed our team to help set you up for success with your program.

Don't hesitate to reach out; we're here to answer all your questions and concerns. Have a great rest of your week!

Noté 5 sur 5 étoiles

Great experience from start to finish

Great experience from start to finish. The first person I spoke with was very helpful and made the process easy to understand. When I was transferred to the consultant, they took the time to walk me through everything clearly and answered all of my questions. My client coordinator truly provided white-glove service and made sure everything was handled smoothly. From the first conversation all the way through enrollment, the entire team was professional, responsive, and genuinely helpful. Highly recommend.

6 mars 2026
Avis spontané
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Réponse de WeShare Health

Hi Max!

White-glove service is exactly what we aim for! 🤩

We're so happy our team hit the mark for you. We're so grateful for your recommendation and for being a valued WeShare Member!

Noté 5 sur 5 étoiles

Great customer service!

I've been in a financially difficult situation for a while and was concerned about not being able to afford the program and had to consider cancelation. But, I called in and had the pleasure of meeting Rotha! He was/is very understanding of my situation and very polite! He was able to assist me so that I can stay with UHSM and I'm very grateful.

UHSM has a fantastic team, and that's a rare thing these days. Thank you again Rotha!

8 mars 2026
Avis spontané
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Réponse de WeShare Health

Hi there!

Our goal at WeShare is to make healthcare affordable and accessible and we're so glad to see despite your financial situation, you will still be getting the care you need. 🤲

We appreciate your kind words about our team member, Rotha and we hope you have a great rest of your week!

Noté 1 sur 5 étoiles

WeShare Health

A. Mellander (my wife) paid $149.00 for the application fee and $559.94 for the first month coverage for her health care. Her birth date is in 1965 so she is 60 years old and in good health. We talked with Nataly from WeShare. This was the first time we called in and signed up. She told us that we would have a phone appointment with Christopher Fox on Feb 5, 2026 at 2:15pm. We called to check with Sara on Feb. 3, and she said she would call back, but to wait for Christopher for our scheduled phone appointment. She gave us a reference number 00550149. We did not hear from him so I called him and got through to his calendar, which showed the apppointment as 2-12-26 at 2:15pm. We waited again for his call, which never came.

My wife needed two prescriptions filled, and we needed to know how to get a doctor's order. We finally got one online and fo which I paid $30.00, and got the prescriptions filled at the current price. I called 2-17-26 and spoke to Melissa, who gave me a number 00549042 to track down why we have not been assigned a doctor or which hospital to go to.

Now our plan was cancelled. We NEVER had a call from WeShare, unless it was the three times I called and left a message. I have never heard back from those 3 calls.

We paid a lot of money and couldn't figure out where to go or what to do. I am willing to pay the $149.00 application fee, but never heard back from anyone. How can I get the $559.94 back, for services not rendered? I can't even get a return call. I paid a check and never even got more than a booklet with her number on it. How do we use it?

I got a message from WeShare.org that could not be responded to. This is what it looked like without the ability to click it. The first line below is the email address to which I can't reply.

noreply at ushm dot org (substitute email)

Please DocuSign: WeShare healthcare by UHSM Cancellation has been voided for the following reason:
Envelope has expired.



Good luck! We could not access the cryptic message.

26 février 2026
Avis spontané
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Réponse de WeShare Health

Hi Paul,

We're very sorry for the confusion and frustrations you experienced. Thank you for your patience while we worked through this with you. We're so glad we could connect directly with you to help resolve your concerns and process your refund.

We also hear you on the communication delays and our team is currently working to streamline our Client Coordinators' workflows to ensure faster responses moving forward.

Thank you for sharing your feedback with us and please don't hesitate to contact us for any further questions or concerns!

Noté 5 sur 5 étoiles

My onboarding with Ellynne

My onboarding with Ellynne. I struggled at first and texted her constantly. She was so patient where I wouldn’t have been. Things have begun to get figured out and I’m finally getting some medical help. Thank you so much.

6 mars 2026
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Réponse de WeShare Health

Hi Toni!

We’re genuinely so happy to hear we’re helping you finally get the medical care you need 💪🏼 and deserve!

Thank you for sharing such encouraging words about our team. They’re here for you whenever you need assistance and will always meet you with patience and attentiveness.

Noté 5 sur 5 étoiles

Great experience!

I had my onboarding walkthrough with Shamia White today and I couldn't be more pleased! She was extremely friendly, very professional and very helpful - I'm so glad to have her as my Client Coordinator. She covered everything thoroughly and made sure I understood it, which I really appreciated. Lukas Poprac did my initial call/interview and he was equally as friendly, thorough and helpful. Great first impressions!

5 mars 2026
Avis spontané
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Réponse de WeShare Health

Hi Karen!

WeShare’s mission is to make healthcare more accessible and manageable, so it’s great to hear your Client Coordinator helped ensure you thoroughly understand your program and feel well equipped.

We’re so glad to have you here and are here to support you every step of the way! ✨

Noté 5 sur 5 étoiles

Ellynne Witherspoon has kept my sanity…

Ellynne Witherspoon has kept my sanity in navigating my insurance after a move to another state. She responds within minutes to my inquiries to let me know she’s working on getting back to me with answers. We Share should bonus her for her professionalism and personal attention and knowledge she has of the system. A lot of people passed me along before I hit the jackpot with her. Thank you Ellynne!!

5 mars 2026
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Réponse de WeShare Health

Hi Monica!

We’re so glad to hear that your Client Coordinator has been such a helpful support while navigating your healthcare after your move. Providing quick responses, professionalism, and personalized care is exactly what our team strives for, and it’s wonderful to know Ellynne delivered that experience for you.

Thank you for your kind words and for being part of the WeShare community. We hope your transition to your new state continues to go smoothly! 💛

Noté 5 sur 5 étoiles

Tiffany Lee called promptly for our…

Tiffany Lee called promptly for our appointment! Although I needed to reschedule at the last minute, she was extremely helpful in aiding me with immediate concerns. She was absolutely amazing & I look forward to our rescheduled appointment!

4 mars 2026
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Réponse de WeShare Health

Hi Dawn!

We love hearing you're looking forward to your appointment with Tiffany! Our team of Client Coordinators are very caring, proficient, and ready to help our Members with anything. 🤝

Thank you for your lovely review!

Noté 5 sur 5 étoiles

Rotha is a major asset to We Share!

Rotha is such an incredible asset to this company. Professional, accommodating, and incredible customer support skills.

Thank you Rotha for making me a returning customer to We Share

3 mars 2026
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Réponse de WeShare Health

Hi Kaii!

It's great to hear our team described as having "incredible customer support skills"! 💪🏼

We're so grateful to have you and please don't hesitate to reach out whenever you need assistance!

Noté 5 sur 5 étoiles

Ellynne has been amazing to work with!

Ellynne has been amazing to work with!

3 mars 2026
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Réponse de WeShare Health

Hi Jessica!

We're happy to hear you're loving your Client Coordinator, Ellynne! 😍

Our Client Coordinators go above and beyond to help their Members, treating them with care and professionalism. Thank you for your review and for being a part of WeShare Health!

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