Western Container Sales & Rentals Avis 

197
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

easy to order, they helped me change order mid way through process, great pricing. looking to buy more in the future

Noté 5 sur 5 étoiles

There are a lot of sketchy container companies out there but I found Western Container to be trustworthy, communicative and well priced. Also, the guy they hired to deliver the container was top-not... Voir plus

Noté 3 sur 5 étoiles

I liked that everything was easy, calling ahead of time , having everything ready by the time I got there. DISLIKED that after I did inspection , I found one of door hindges broken side wall bent and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Container delivered to grassy lot. They had to reschedule several times due to rain. Will was helpful, checking the weather forecast for our area. When we finally got a dry day, delivery guy worked... Voir plus

À propos de l'entreprise

  1. Fournisseur de conteneurs

Écrit par l'entreprise

We help people buy and rent used shipping containers across the US and Canada. Founded in 2015, Western Container Sales is one of the largest purchasers of used shipping containers in North America. We work with global intermodal companies to sell their used intermodal cargo containers to storage customers. Leverage our international relationships to buy used shipping containers at wholesale prices online. Every container we sell comes with a 3 year warranty covering structural integrity (doors that seal, floors strong enough to drive a forklift on, and no leaks). Our online buying experience makes the process of buying or renting a shipping container easy. Learn more at WesternContainerSales.com

3 Year Warranty

No leaks, guaranteed

Every container we sell is covered by our 3 year structural integrity warranty. Doors are guaranteed to seal, floors are strong enough to drive a forklift on, and the roof is guaranteed not to leak. Fewer than 1% of customers ever need to utilize their warranty and our goal is to get you the right container from the beginning so your warranty is just for peace of mind...

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

197 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,6

Tous les avis

(197)

26 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Keep in touch

Just wanted to say there was a few days lapse in our date of purchase and date of delivery.
Thinking since I had not done business with you before I needed to stay in the loop sorta like the shipping people do , it's being pulled , it's being sent to delivery, it's on its way . Type thing .
You were very true to your word and I have recommended you to others .
It is a lot of $ to most folk now to send and be wondering where your product is . So I had some trepidation. But you are people of your word . I appreciate that .

1 juillet 2024
Noté 5 sur 5 étoiles

Great customer service and communication

Great customer service. We called ahead of delivery because our drive on our property is less than ideal. They said if 40ft was a no go even if it came to is and then denied that they would bring a 20ft. No charge for additional shipping and even a refund of the difference between 40 and 20ft. They looked at satellite and thought okay, forwarded to the carrier and after approved it was here in a couple days. we have had it over a month now. Could not be happier.
Western container was very communicative and fast to reply. They were 100% up front about every step of the process.

11 septembre 2024
Noté 5 sur 5 étoiles

Great Prices, Fast and Friendly Service

I needed temporary storage for new doors, windows and walk-in tub for my new house build. 20’ was just the right size. Brought it out quickly, very reasonable delivery/pickup price and monthly rate was reasonable. I highly recommend this company. Clean, nice container.

11 septembre 2024
Noté 1 sur 5 étoiles

Who's a criminal?

I wish that I could give them a -10. I was treated like a criminal and accused of trying to fraud them after they received my entire $5000+ paid in full. I ordered 2) 40 high cube containers. I told the saleslady that they were for my butterfly preserve. It was a red flag to me that her email address had another company name in it. When I called them back I spoke with the owner who said that was the former name. I told him about my purchase and what it was for he assured me that they were a legitimate company and that I had nothing to worry about. I called my saleslady back and placed my order and paid the invoice in full. About an hour later after the payment had gone through the owner called me back and said that he was investigating me for fraud and he would need to know who owned the land, see the deed and research it. I asked him how could I be committing fraud to him if he already had all of MY MONEY paid in full. He said that people order them and send them to vacant lots and then cancel payment saying that they didn't receive them. I asked him how could I make that claim if I had to be there to sign for and receive it? He had no real answer for me. Mind you none of these questions and concerns came up until after he had MY MONEY PAID IN FULL. He told me that I could just cancel my order. He was very rude, nasty, unprofessional and condescending towards me. I couldn't believe that I was speaking with the owner. He ruined a chance to do business with someone who is going to be purchasing more containers in the future. It all started to feel like a scam to me because he couldn't tell me how long it would be to get my money back. I cancelled my order and placed a stop payment on the funds. Thank God I got all of my money back. The experience with them was horrible and I would not recommend them.
It turned out to be a blessing in disguise because I found another company that gave me an even better deal and quality containers (Syncube Containers).
I hope that he reads this review, learns from it and never treats another customer like this. Everyone is not a criminal and does not deserve to be treated like that and disrespected.

7 juin 2024
Avis spontané
Logo de Western Container Sales & Rentals

Réponse de Western Container Sales & Rentals

We're sorry you were frustrated with our verification process after your order was flagged in our system for potential fraud. We didn't intend for you to feel like it was an accusation of any kind. Per your request we refunded your order in full within a few hours of it being placed. Apologies again for the inconvenience and we're happy to hear you were able to find containers that met your needs from another supplier.

Noté 5 sur 5 étoiles

Western Container Sales is top notch!

Western Container Sales is absolutely the best company to work with! Orders are processed quickly. Delivery is always scheduled in a timely manner and is done by friendly, professional freight companies! Condition of containers is always as described. Our team has purchased several containers this year for Hill Air Force Base for extra storage and even with the added logistics involved in delivery, every transaction and delivery has been flawless! Thank you Western Container Sales Team!

29 janvier 2024
Noté 4 sur 5 étoiles

Not the quality of container I expected, but they made it right

The delivery was mostly smooth, but the condition of the containers weren't quite what I expected. If I had known there was so much rust involved with this quality of container, I would have opted for a higher level container. It would be helpful to have more thorough information about conditions of the lesser containers. The bottom of one of the door seal's, is rusted through to the rubber seal.
It is my pleasure to update my review with a much better impression of the services offered by Western Container Sales. They did not skimp on reaching out to me and assisting me with my concerns expressed above. They asked what I needed help with to get my containers to a condition I could be happy with and they met my requests without hesitation. They are obviously in business to do business and for that I am thankful and recommend they be at the top of your list when shopping for a quality company.

16 janvier 2024
Logo de Western Container Sales & Rentals

Réponse de Western Container Sales & Rentals

We're sorry to hear about the issue with the door seals of your container, and we appreciate you working with our office on a resolution. Thank you for the feedback on setting better expectations about surface rust on used containers, we'll get some additional photos added to our website.

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