Western Container Sales & Rentals Avis 

197
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

easy to order, they helped me change order mid way through process, great pricing. looking to buy more in the future

Noté 5 sur 5 étoiles

There are a lot of sketchy container companies out there but I found Western Container to be trustworthy, communicative and well priced. Also, the guy they hired to deliver the container was top-not... Voir plus

Noté 3 sur 5 étoiles

I liked that everything was easy, calling ahead of time , having everything ready by the time I got there. DISLIKED that after I did inspection , I found one of door hindges broken side wall bent and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Container delivered to grassy lot. They had to reschedule several times due to rain. Will was helpful, checking the weather forecast for our area. When we finally got a dry day, delivery guy worked... Voir plus

À propos de l'entreprise

  1. Fournisseur de conteneurs

Écrit par l'entreprise

We help people buy and rent used shipping containers across the US and Canada. Founded in 2015, Western Container Sales is one of the largest purchasers of used shipping containers in North America. We work with global intermodal companies to sell their used intermodal cargo containers to storage customers. Leverage our international relationships to buy used shipping containers at wholesale prices online. Every container we sell comes with a 3 year warranty covering structural integrity (doors that seal, floors strong enough to drive a forklift on, and no leaks). Our online buying experience makes the process of buying or renting a shipping container easy. Learn more at WesternContainerSales.com

3 Year Warranty

No leaks, guaranteed

Every container we sell is covered by our 3 year structural integrity warranty. Doors are guaranteed to seal, floors are strong enough to drive a forklift on, and the roof is guaranteed not to leak. Fewer than 1% of customers ever need to utilize their warranty and our goal is to get you the right container from the beginning so your warranty is just for peace of mind...

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

197 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,6

Tous les avis

(197)

26 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Western Container Sales and delivery experience

Western Container and Sales was very responsive and helpful with every step of my purchase requiring 2 new specialty matching Conex boxes to be placed near new construction. The delivery was prompt and professional. The boxes were placed as directed and my Credit Card was not charged until the delivery day. Every representative I worked with was helpful and thanks to the notes that Jenny left for delivery everything went smoothly and according to schedule.

21 mars 2023
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Réponse de Western Container Sales & Rentals

Thanks for your order, and we're happy to hear you had a positive experience. One point of clarification, we do require payment in advance of delivery (but perhaps that your credit card was in a pending payment status for a few days, or something of that nature). We appreciate your business and we're happy to hear our hauler partner provided a high level of professionalism at delivery as well.

Noté 5 sur 5 étoiles

Easy to buy

Easy to buy, good comms, delivered when promised, located where I wanted it, container was in better than expected condition. What else can you ask for? Would definitely recommend this company if you need a container.

7 mars 2023
Noté 2 sur 5 étoiles

we bought two container's one was what…

we bought two container's one was what we expect the other one had the floor patched in several spots.
Also has soft spots in the floor.

6 mars 2023
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Réponse de Western Container Sales & Rentals

We're very sorry to hear about the issues with your container, our service team has reached out to resolve them with you.

Noté 5 sur 5 étoiles

Worked thru weather delays

Container delivered to grassy lot. They had to reschedule several times due to rain. Will was helpful, checking the weather forecast for our area. When we finally got a dry day, delivery guy worked us in and delivered at 9:30 at night as heavy rain was forecasted next day. He also helped place railroad ties to put container on. That was above and beyond. Container is exactly as described: Weather tight, Doors open and latch properly. (As promised, it’s kind of ugly, but totally functional) Definite 5 star service from Western Container!!

1 mars 2023
Noté 4 sur 5 étoiles

This was a fairly smooth experience

This was a fairly smooth experience. The problem I have is that they say it takes 2-3 days to get a release and then 15 days to pickup but when I purchased mine I got a release email instantly and then that email said I only had 10 days to get my containers. I ordered earlier than I needed them thinking I would have to wait to get them but then I had to completely change my plans because the timing I was expecting was not right. The folks at West Gulf were great and pickup was smooth.

9 mars 2023
Noté 1 sur 5 étoiles

Pita… plain and simple

Pita… plain and simple. Container is extremely rough looking inside and out. Is it wind and water tight? Time will tell but the whole process was harder than buying a house. If you have to deal with fraud, good luck. He doesn't return phone calls and you play email tag with him. I think it is very unprofessional. They did end up working with me after they read this review. They ended up refunding me some money for the container.

1 mars 2023
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Réponse de Western Container Sales & Rentals

We're very sorry that your order required secondary review and the delivery was delayed, but more so we apologize that our communication was lacking in that process and we compounded the problem. We appreciate you taking some time to discuss the issues with your order on the phone recently. Please know that we're working to address them internally. Apologies again for an experience that was below our normal service standard.

While we did offer a partial refund due to the extreme circumstances of this order, we did not make the refund contingent on updating this review and initiated it ten days ago (prior to this review being updated).

We apologize again for a service experience that was not up to our normal standards as well as for the communication issues with your order.

Noté 3 sur 5 étoiles

Bent Door!!!

One of the doors on my shipping container has a bent hindge so it makes the door really hard to close especially since I am a 5'2"... 110 lb woman. Not cool at all. The one door swings just fine and the other door is bent to crap. I'm not happy especially paying as much as we did and having to wait so long. 😕

13 octobre 2022
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Réponse de Western Container Sales & Rentals

We're sorry to hear about the issue with your door, that's definitely not how the container should have been delivered. Apologies also for the delivery being delayed a day from the scheduled delivery date due to an issue with the hauler (which probably made it even more frustrating to have an issue on a container that was delivered late).

We reached out to you to work to resolve the issue, but it sounds like you may have already resolved the problem with the bent locking rod on one of the doors. Please feel free to reach out to our office directly if there's anything else we can do to help make it right. Thanks for your business and we hope the container is working out well otherwise.

Noté 5 sur 5 étoiles

Great company, great experience.

My family have bought containers before for storage and other construction related concerns. This was the easiest process I've found to date. The price was affordable. Delivery was fast. If all of their deliveries were made by the quality of gentleman named Tye that they had sent, the world would be a better place. I needed the container dropped within six inches of center and he dropped it clean, first try. He also showed up early to beat Dallas traffic (like 6 in the morning) all according to the delivery instructions I gave. The customer service was top notch. I had an issue with a door not closing properly. Customer service immediately connected me with a knowledgable tech and the issue was fixed within ten minutes. Only company I'll use from now on.

10 novembre 2022

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