The emails I received were saying next day delivery, parcel took 4 days to arrive. Dpd gave me a time they would deliver, they didn't turn up but dropped parcel at the post office. They said no one w... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I have started having CBD gummies as I was suffering with anxiety/stress and it was affecting me being able to go to work/see my family or friends. Why so cbd has literally changed my life I no longer... Voir plus
Ordered items gummies x2 and a vape oil arrived on time. The items were packaged far beyond my expectations. Also you couldn’t have fitted anymore gummies in the jar if you’d tried. The consistency of... Voir plus
L'entreprise a répondu
Originally left 1 star review as, had missing item and no response to emails. did take over a week to get back to me,got problem sorted , promptly sent replacement out with free gifts in 2 days, tha... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Why So CBD? is a comprehensive and trusted CBD brand, renowned for our affordable pricing and extensive range of CBD infused products. We are committed to providing our customers with the highest quality CBD products, made from 100% USA organic hemp. Our products are known for their purity and potency, and we use no artificial ingredients. We are also committed to transparency, quality, and safety, and all of our products are tested by third-party laboratories. Our CBD gummies are renowned within the industry, and we offer a variety of different flavours and strengths to choose from. We have a dedicated customer service and sales team who are here to answer any questions you have about our products or CBD in general. We are passionate about CBD and its potential benefits, and we want to help you find the right products to meet your individual needs. We invite you to browse our website and shop our extensive range of CBD products. We are confident that you will find the perfect products to meet your individual needs and budget. If you have any questions, please do not hesitate to contact our customer service team. We are here to help you in any way that we can.
Coordonnées de contact
1 Brook Street, LE8 6LA, Leicester, Royaume-Uni
- help@whysocbd.com
- whysocbd.com
4,6
Excellent
94 avis
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Lovely people and honest top business
Lovely people and honest top business
19 novembre 2025
Avis spontané
Réponse de Why So CBD?
Thank you for your kind words! We’re delighted to hear that you’ve had a positive experience with Why So CBD and that our team’s honesty and service stood out. Your support means a lot to us, and we look forward to serving you again soon!
Réponse de Why So CBD?
Dear Alicia,
We’re very sorry to hear that your parcel was delivered to the wrong address. As mentioned in our email, we’ve arranged a replacement order to be sent via DPD, which should be with you tomorrow.
At Why So CBD, we take these matters very seriously and are committed to resolving any issues promptly. Thank you for your patience and understanding, and we hope your replacement order meets your expectations.
Thanks
Why so CBD is amazing!!!!
Why so CBD is amazing!!!!
Why so CBD is the best! I love the cola bottle gummies they are to die for and help me sleep well, love all their products! Thanks guys!
31 octobre 2025
Avis spontané
Réponse de Why So CBD?
Thank you so much for your amazing feedback! We’re thrilled to hear you love our cola bottle gummies and that our products are helping you get a good night’s sleep. Your support and kind words mean the world to us — we look forward to continuing to provide you with the products you enjoy!
Very happy customer
I was curious and wanted to try the gummies out. I have had other brands but have heard good things about these so I ordered 2 jars and they came really quickly. They were better than expected. I got the sour versions and they havent disappointed. Will def be ordering more.
20 octobre 2025
Staff friendly and helpful products are…
Staff friendly and helpful products are brilliant
10 octobre 2025
Avis spontané
Faultless Customer Service
Product was damaged in transit due to neglect from courier. I received a replacement within 5 days with no fuss. Very impressed!
14 juillet 2025
Réponse de Why So CBD?
Hi Alex,
Thank you for sharing your experience. We’re sorry to hear about the damage caused during transit, but pleased that we could promptly provide a replacement without any hassle. Your satisfaction is very important to us, and we appreciate your kind words about our customer service. We look forward to continuing to serve you.
Thanks,
Why So CBD Team
Réponse de Why So CBD?
Good Morning Rochelle, Thank you so much for the lovely review and we are glad you love our gummies! We look forward to seeing you again :)
Amazing!!!
21 juillet 2025
Réponse de Why So CBD?
Hi Hannah,
Thank you so much for the amazing review! 🌟 We're thrilled to hear you had such a great experience. Your support means the world to us!
If there's anything you ever need or if we can help with anything else, we're always here.
Thanks again!
Why So CBD Team
Réponse de Why So CBD?
Good Morning, Thank you so much for the lovely words! We are so pleased the gummies are helping and look forward to seeing you again!
Great product,120ml full right too the…
Great product,120ml full right too the top, tastes great. A little harsh on the throat so adjusted the coil. CBD full spectrum really works and very relaxing. Only one annoying thing not the shops fault but delivery driver left at the wrong entry to my flats.but I found it so no harm done.
4 juillet 2025
Réponse de Why So CBD?
Good morning, thank you for the lovely review. I am truly sorry to hear about the couriers doing this, I will raise it with them so they are aware. I hope you enjoy your purchase!
Great tasting gummies
Great tasting gummies , completely took off my flying anxiety edge , won't fly without them again. Amazing value for the money.
20 juin 2025
Avis spontané
Réponse de Why So CBD?
Good Morning, Thank you so much for the lovely words! We are so pleased the gummies are helping and look forward to seeing you again!
Amazing gummies helping me come of the…
Amazing gummies helping me come of the smoking great for on holiday and long flights helped with my back pain also.
3 juillet 2025
Avis spontané
Réponse de Why So CBD?
Good Morning, Thank you so much for the lovely words! We are so pleased the gummies are helping and look forward to seeing you again!
Cbd newbie
I am new to trying cbd products, since i have quit smoking. I have tried some gummies and do help with anxiety and 😴. And taste nice too.
14 juin 2025
Avis spontané
Réponse de Why So CBD?
Thank you so much for sharing your experience! We're thrilled to hear that our CBD gummies have been a helpful part of your journey after quitting smoking — that’s a huge step, and we’re glad to be a part of your progress. 😊
It’s wonderful to know they’re supporting you with anxiety and sleep, and that you’re enjoying the taste too! If you ever have any questions or want to explore other CBD options, we’re always here to help.
Wishing you continued wellness on your journey,
Just getting started with CBD and I'm…
Just getting started with CBD and I'm enjoying the gummies , they're tasty.. and they do help me unwind at night. Bought 2 kinds now and will buy more , fast delivery great sales... thanks
9 juin 2025
Réponse de Why So CBD?
Hi Marie, thank you so much for the lovely words! I'm really glad we are helping you to unwind- hectic life these days also keeps many up so we are thrilled to be able to help! Looking forward to seeing you again :)
Great customer service
Great customer service, had an issue with the nib on the bottle supplied and the guys sorted me a replacement. Can't fault them great company.
20 mai 2025
Réponse de Why So CBD?
Hi Darren, thank you for the wonderful review - I'm pleased to say I have finished going through all the bottles that we got sent in that batch and it seems to have been a one off - I can only apologise endlessly for this. I'm glad we got this sorted and looking forward to seeing you again!
Fantastic
After writing a bad review, I had to write , how amazing this company is, they reached out to me, solved the problem and sent an amazing package of cbd products instead, owner was amazingly helpful 10/10
11 juin 2025
Réponse de Why So CBD?
Hi Sue, I am so pleased we got this sorted and apologies again my annual leave caused a slight delay in our usual speedy responses. I hope Becky gets on really well with alternatives to disposables now that the ban has come into effect. We are also pleased to know our products help people just like you both and are always here to help :) Thanks
Excellent customer service as always…
Excellent customer service as always and a great company to deal with . Can't recommend Jade enough who dealt with my order ⭐️⭐️⭐️⭐️⭐️
2 juin 2025
Réponse de Why So CBD?
Hi Lee, Its always a pleasure to deal with you and you brighten my day with your wonderful northern accent! We look forward to seeing you back again soon! Jade
I suffer with extreme anxiety
I suffer with extreme anxiety, I decided to try these to see if they helped and I can confirm they do ☺️
8 juin 2025
Avis spontané
Réponse de Why So CBD?
Hi Steph, we are so pleased our products help people just like you - hearing feedback like this makes us feel like we are making a difference which is what we originally set out to do! We look forward to seeing you again and do let us know if there's anything we can do to help :) Thanks
After some problems, the customer service made it up to me. Well happy
Ok. My initial order wasn't fulfilled but Whysocbd got hold of me and apologised for the inconvenience and sent me a nice tub of gummies to say sorry. The gummies cost twice as much as my original order so how could I say no. So with that in mind, I've got to say that the customer service is pretty impressive for getting back to me and apologising and sending me a nice tub of gummies. Thanks guys. Well happy 😁
4 juin 2025
Avis spontané
Réponse de Why So CBD?
Hi David, Again apologies it took a while to respond due to my annual leave. I am so sorry for the initial problem but I'm glad we got this sorted and you are happy! We look forward to seeing you again :) Thanks
Fantastic customer service, great company and good quality products
After the vape ban across the UK, I ordered a ton of Vapes The night before, but unfortunately they’ve sold out and sent other items instead, but as they weren’t the flavour I was disappointed but their customer service is absolutely brilliant. They rang me back and sent me out a different product for me to try which is absolutely amazing. I’m very happy with the level of customer service they have and how they have sent me out The new alternative Vapes for me to try. Thank you I’m very happy With this company and will definitely be buying some more flavours. Strongly recommend this company because they do truly care about their customers and will always make things right if things don’t always go to plan which is very rare thank you again
4 juin 2025
Avis spontané
Réponse de Why So CBD?
Hi Becky,
Thank you for your kind and detailed feedback. We truly appreciate your understanding regarding the stock challenges and are glad we could offer you an alternative product to try. Providing excellent customer service and ensuring our customers feel valued is very important to us, and we’re delighted to hear you had a positive experience despite the initial inconvenience.
Your recommendation means a lot, and we look forward to continuing to serve you with a great selection of products and outstanding support. Thank you again for your trust and loyalty.
Thanks,
Why So CBD Team
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