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Lisez les avis des autres

Noté 1 sur 5 étoiles

Where do I start? Item arrived 2 days late, to my card billing address NOT the stated delivery address. As this was the house I had moved out of, it took 10 days to retrieve the item. I didn't receive... Voir plus

Noté 5 sur 5 étoiles

Really quick and efficient service, and the wifi was stronger than the one I ended up getting installed. Good value for money, would definitely recommend

Noté 5 sur 5 étoiles

I recently moved into a new-build home to learn it would take two weeks to be connected to broadband. The house gets terrible (one or two bar) 4G signal so home-working was impossible. Wifi Hire deliv... Voir plus

Noté 5 sur 5 étoiles

We opened a new business and due to a last minute admin error, our internet was not going to be installed in time for opening. We ordered from wifi hire very late in the day and literally crossed ou... Voir plus

À propos de l'entreprise

  1. Fournisseur de connexion internet

Écrit par l'entreprise

Hire Temporary Wifi internet device to get short-Term internet in the United Kingdom. Wifi Hire provides you with wifi internet device rental for home and business.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

293 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,1

Tous les avis

(293)

128 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

First Wifi box was 2 days late so they…

First Wifi box was 2 days late so they sent another then both arrived together. I then needed to keep the second box as the signal would reach the whole house and they wouldn't do a deal to keep the second box even though it had been delayed. Then 1 week after returning both boxes I get an email to say I had not returned even though they were sent back using the recorded delivery labels provided. Device did the job required but customer service is awful.

19 mars 2026
Logo de Wifi Hire

Réponse de Wifi Hire

Hello Nathan,
Thank you for taking the time to give us your feedback. We are glad to know the device was a helpful when you needed it.

Regarding the delivery of the device:
I've checked the Royal Mail tracking page and it shows your initial device was dispatched on 28th February via next-day delivery. Unfortunately, Royal Mail experienced a logistics delay. To minimize your wait, I can see a customer service team member processed a replacement device for immediate next-day delivery.

I can also see from the Royal mail tracking page that both the original and replacement units arrived on the same day. Hence a customer service team member had requested the return of the 2nd device, but you expressed a desire to keep both of the devices. Hence, a guide was provided on how to pay for the rental of the second unit, which you subsequently completed.

Regarding the email you received after your rental ended, reminding you to return the device:
I have looked into this and can see it was an automated message sent by our system because the device status hadn't been marked as received at the time. Apologies for the automated return reminder email.


Kind Regards
Wifi hire

Noté 5 sur 5 étoiles

Such a great company

Such a great idea when my broadband took ages to be installed, delivered when they said, easy to post back and deposit returned quickly. Would definitely use again!

6 mars 2026
Noté 5 sur 5 étoiles

Excellent WifiHire

So easy to work with this provider, from booking, to in use instructions, to the return of the device. They have everything covered for you. Would recommend and look to use again.

24 février 2026
Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, easy to use and very convenient when you need it! I just moved in to a new house and my wifi company messed me around and did not work for to long! Found wifihire and gave it a shot had to keep extending bug it was so easy to do this

27 février 2026
Noté 5 sur 5 étoiles

I never knew this was a thing!!

I never knew this was a thing!!!
I ordered as we were between houses and it was a clear and easy ordering process, detailing exactly what was on offer.
It arrived so fast! Plugged it in and away we went! Service didn't dip out, strong WiFi and once we were connected to our provider, I sent back and had my deposit back.
I cannot recommend enough, it was excellent 👍

20 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly Reccomend

Quick and efficient service, almost too good to believe. Router arrived within 1 working day of ordering, with great wifi connectivity throughout the required space.
Company was very quick to refund any days not used in the initial quoted cost.

Whilst this is expensive, it is a great stop-gap for anyone without wifi for the short term, and so I would highly reccomend using them.

24 février 2026
Noté 4 sur 5 étoiles

Customer service support

Had really great service in the past, this time I had experienced some issues re ordering, this was due to my entering the wrong date of order. Once corrected the modem was dispatched the same day.

27 février 2026
Noté 5 sur 5 étoiles

Fast and easy

Great communication, WiFi was really quick, and delivery was fast. Would definitely use again!

27 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, easy to set up and easy to send back once finished with. Thank you!!

22 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Perfect WiFi for UK Trip

Picked up mobile hotspot from Heathrow and it was ready to go right out the package. Worked flawlessly throughout my 18 day stay in the UK. Use and return instructions very easy to understand. Deposit returned promptly at end of hire. Will definitely use again on my next visit.

18 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Perfect Wifi Hire service

What a great service with excellent kit with speedy delivery. With a house move looming and no internet for several days after completion on the horizon the 1-3 day service from WifiHire was brilliant to bridge the gap and get the families tech online immediately. The device arrived less than 10 hours after making the booking and was easy and straightforward to setup and use - big thanks

14 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Worked very effectively for our needs

Worked very effectively for our needs, is not a cheap option but given the stressful nature of house moving and the challenges that having no internet can provide I would recommend this as an ideal solution to take some of the pressure off. The coverage and signal was excellent with no issues.

1 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Customer service

To be updated with Internet speeds upon use of portable WiFi. This review is based solely off of customer service.

They emailed me twice, at midnight and 3am, to ask me to change my address because Manchester Airport no longer does pick ups. They did not consider time differences or the fact that my flight is tomorrow... What if they emailed me even later and I was already in the air?! As soon as they were notified that Manchester doesn't do pick ups they should have contacted me. They left it until last minute and then framed the second email urging me to respond as if it was my fault!! I'm not responding to emails in my sleep.

They also have made no effort to reimburse for the inconvenience or to try and keep pick up to a similar location.

Honestly, I sincerely regret buying wifi online instead of at the airport once I arrived. Lesson learned.

14 février 2026
Avis spontané
Logo de Wifi Hire

Réponse de Wifi Hire

Hello Sacha,
Thank you for taking the time to give us your feedback. We apologise for any inconvenience experienced.

I have investigated this and I can see from the customer service inbox that a customer service team member had sent you an email at 2:58 pm (UK Time) 3 days before your start of hire date, requesting for an alternative shipping address so we have the device delivered on time because while preparing your order for dispatch, that was when we noticed that the post office at Manchester Airport, is no longer available to receive packages.

A team member sent a follow up email 2 hours later just in case you missed the first email. So we could receive the required address and have the device dispatched and delivered on time.

I can see the device was delivered to the alternative address you provided 1 day before your hire start date, and I can see this is an ongoing hire. Given that Trustpilot wouldn't be an ideal place to provide customer service for an ongoing hire, I would recommend you contact the customer service team if you require further assistance, so that they can be in the best position to support you.

Sorry for any inconvenience experienced.

Kind Regards
Wifihire.co.uk

Noté 5 sur 5 étoiles

Works Perfectly!

Delivered on time, worked perfectly, simple return process. Would not hesitate to recommend WiFiHire to anyone needing a temporary internet connection.

30 janvier 2026
Noté 1 sur 5 étoiles

£90 pound for 10 days of low speed…

£90 pound for 10 days of low speed internet. They keep deposit without notification or sending reminders. Better option out there, avoid.

22 janvier 2026
Avis spontané
Logo de Wifi Hire

Réponse de Wifi Hire

Hello Alessandro,
Thank you for taking the time to give us your feedback. We apologise for any inconvenience experienced.

I have investigated this and I can see our system sent you an end of hire reminder email 3 days before your hire ended, and a customer service team member also sent another reminder a couple of days past the end of hire date which I can see you had replied to.

Regarding your feedback about the low speed, I have had a look at the customer service inbox and I can see we didn't receive any message from you during the hire period regarding experiencing slow speeds.

In situations where there is a local/regional telecom mast issue affecting the local area where a device is being used, our standard procedure involves investigating the speed issue first to identify the cause and see if it can be resolved remotely. We then check to see if an alternative network (which isn't experiencing a telecom mast issue at that local area) is available.

Regarding when you posted back the device, I have checked the Royal mail return tracking page and it shows your hire ended on the 1st of February 2026 but you posted the device at a parcel shop on the 4th of February which is 3 days after your hire ended.

A hire can be extended for if needed for longer than the period it was hired for by either emailing us to request a hire extension or using the hire extension link included in the hire confirmation email you received after placing a hire.

Kind regards
Wifihire.co.uk

Noté 5 sur 5 étoiles

Brilliant cost effective solution if wifi needed.

Found the WiFi company while searching for a solution while waiting for cable to be fitted at new address, it worked really well for two people on laptops all Apps working on TV when needed speeds were excellent , 5stars all the way for us.

3 février 2026
Avis spontané

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