Where do I start? Item arrived 2 days late, to my card billing address NOT the stated delivery address. As this was the house I had moved out of, it took 10 days to retrieve the item. I didn't receive... Voir plus
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Lisez les avis des autres
Really quick and efficient service, and the wifi was stronger than the one I ended up getting installed. Good value for money, would definitely recommend
I recently moved into a new-build home to learn it would take two weeks to be connected to broadband. The house gets terrible (one or two bar) 4G signal so home-working was impossible. Wifi Hire deliv... Voir plus
We opened a new business and due to a last minute admin error, our internet was not going to be installed in time for opening. We ordered from wifi hire very late in the day and literally crossed ou... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Hire Temporary Wifi internet device to get short-Term internet in the United Kingdom. Wifi Hire provides you with wifi internet device rental for home and business.
Coordonnées de contact
Royaume-Uni
- wifihire.co.uk
4,1
Bien
293 avis
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A répondu à 92 % de ses avis négatifs
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Smaller can be better!
This was our second hire - the first (of the small WiFi box) worked perfectly so we thought it worth trying the more powerful, faster internet version this time. First issue, it did not fit through the letterbox so 24 hours was lost awaiting the delivery that I was at home for. The box did not work as well as its smaller brother, connections being painfully slow. Just getting email to work seemed challenge enough, no gaming was attempted.
29 janvier 2026
Réponse de Wifi Hire
Hello Diana,
Thank you for taking the time to give us your feedback. We apologise for any inconvenience experienced.
This has been investigated and I can see your hire started on the 16th of January. As a courtesy, we dispatched your device in advance for a scheduled delivery on January 15th.
Royal Mail requires a signature for these deliveries. According to the Royal mail tracking page, an initial delivery attempt was made on January 15th, however, there was no response. It was successfully redelivered on January 16th (your hire start date).
Regarding the network speed you described, it's highly likely a local signal mast serving your area may have been experiencing a failure or damages, and this is usually scheduled for repairs by the network provider as fast as possible to get everyone in the local area back to a good speed.
In these instances, our standard procedure is to first investigate whether the issue can be resolved remotely. If the disruption is persistent, we will identify an alternative network provider with better coverage in your area and arrange for a priority replacement device to be sent to you.
Unfortunately, we were not made aware of this, so we were unable to investigate the issue during your hiring period.
Sorry for any inconvenience experienced.
Kind Regards
Wifihire.co.uk
Did the job perfectly
Did the job perfectly! We moved house and knew we would not have internet for a few days. Not only did the package arrive quickly, it was very easy to get started – and the coverage/strength was better than expected. Returned the package easily too. Can’t fault this service.
30 janvier 2026
Avis spontané
Exactly what we needed
Exactly what we needed. Moved house and had to wait two weeks until Sky WiFi was installed. Ordered a WiFi box (sat PM) and it came Tuesday AM, plugged it in and it was ready to go. No issues with connection for two people WFH and on video calls or connecting multiple TVs, devices and Alexa’s.
Couldn’t recommend more. Would use again.
26 janvier 2026
Worked very well despite poor reception…
Worked very well despite poor reception in the area on both O2 and Vodafone
30 janvier 2026
Avis spontané
Great product
Great product, arrived on time - was invaluable for helping us run a divisional conference. Quick to reimburse deposit.
27 janvier 2026
Avis spontané
Fast delivery
Fast delivery, the WiFi box was really good. I hired these business package and it covered a wide area as well as supporting multiple devices. However for 3 weeks it was quite expensive to hire. I did have to reboot the WiFi box a few times as the signal dropped but other than that worked well.
15 janvier 2026
Réponse de Wifi Hire
Hello Shabnam.
Thanks for taking the time to give us your feedback. We are glad to know the device was a great help when you needed it.
Regarding rebooting the device, it's highly likely a local signal mast serving your area may have been experiencing a network fluctuation, and this is usually scheduled for repairs by the network provider as fast as possible to get everyone in the local area back to a good speed.
Hence rebooting the device automatically reassigns the device to a different network mast in the location that is working well and not experiencing heavy usage.
Unfortunately, we were not made aware of this, so we were unable to investigate the issue during your hiring period.
Sorry for any inconvenience experienced.
Kind Regards
Wifihire.co.uk
Fantastic service.
Fantastic service.
The team replied immediately to my enquiry, and even though it was late in the day, they made sure I had a unit the next day. Simple to use, I plugged in and was back online within minutes. They will be my backup in case of any future internet issues.
7 janvier 2026
Avis spontané
Prompt delivery
Prompt delivery, Great Service. Refunded the days we didn't use without asking. So useful for easy access to wifi having just moved house.
22 janvier 2026
Next day delivery
Simple application and next day delivery and takes 2 minutes to set up and away you go.
14 janvier 2026
The product was exactly as advertised.
The product was exactly as advertised.
I was really worried about having no internet when we moved, and when ordering this, it was with a bit of cynisism, but it arrived exactly as requested, and it was as easy to set up as the marketing claims it is.
AND it gave us flawless internet until we got our permanent connection.
Would highly recommend.
6 janvier 2026
Avis spontané
Hight recommend, a perfect soultion.
Fantastic company.
Wifi box worked instantly, it's literally plug in and GO!
Great customer service.
Fast delivery.
Swift solution and resolution when I had to amend my order.
Highly recommend for both product and service.
The deposit refund was very prompt.
23 janvier 2026
Avis spontané
The WiFi was fine but they don’t return…
The WiFi was fine but they don’t return the deposit. It’s been over a month since returned and still no deposit! They don’t reply to any emails. I continuously check my junk mail!
29 décembre 2025
Avis spontané
Réponse de Wifi Hire
Hello Valerie.
Thanks for taking the time to give us your feedback. We are glad to know the device was a great help when you needed it.
This has been investigated and I can see from our system that your hire ended on the 1st of January.
I have checked the Royal mail return tracking page and it shows you posted back the device on the 6th of January 5 days after your hire ended.
A hire can be extended for if needed for longer than the period it was hired for by either emailing us to request a hire extension or using the hire extension link included in the hire confirmation email you received after placing a hire.
Regarding the response to your emails, I can see from the customer service inbox that a customer service team member responded to your emails 4 times on different days. Please check your spam folder.
Sorry for any inconvenience experienced.
Kind Regards
Wifihire.co.uk
read the small print
Product was really good ,however my issue was id moved into a house over the xmas period and had no way of sending the product back on time due to the bank holiday .Had no access to work email even tho i emailed the company from a different email address i needed the code to extend which was not available .I posted back on the 1st available day but they took my whole deposit without even bothering to notify .Just blunt you lost your money email doesn't sit right and hiding behind terms and conditions in small print is just a little harsh. Great product poor customer service i think is fare to say
21 décembre 2025
Avis spontané
Réponse de Wifi Hire
Hello Gareth.
Thanks for taking the time to give us your feedback. We are glad to know the device was a great help when you needed it.
I have investigated this, and I can see from the customer service inbox that you requested an extension of your hire via your work email on the 24th of December, and a customer service team member provided the extension link in response to your email.
Also, I can see from our system that your hire ended on the 25th of December 2025, but unfortunately, I can also see the device was not returned on the 27th or 29th of December 2025, which were days when post offices were open.
As the device was returned 5 days after the hire ended, it unfortunately triggered the late return fee
The Royal mail return tracking page shows you returned the on the 30th of December 5 days after your hire had ended.
A hire can be extended if needed for longer than the period it was hired for by either emailing us to request a hire extension or using the hire extension link included in the hire confirmation email you received after placing a hire.
Sorry for any inconvenience experienced.
Kind Regards
Wifihire.co.uk
Very fast and easy
Very fast and easy. Router arrived very quickly, and worked out of the box. We just plugged it in and turned it on. Great signal strength throughout the house and really good connection speeds. Returning the router was also straight forward- we used the prepaid label and reused the packaging.
Router itself was pretty grubby and a little warn, but we accepted that was going to be the case for a short term rental device.
Would recommend and we would use again.
12 janvier 2026
Avis spontané
Good communication every step of the…
Good communication every step of the way. We had the temporary WiFi for 2 weeks which was a great help due to working from home, though there were times where it dropped and had to restart the computer or tv but this wouldn’t stop me from recommending to other later or hiring again if need be
31 décembre 2025
Avis spontané
Réponse de Wifi Hire
Hello Angela.
Thanks for taking the time to give us your feedback. We are glad to know the device was a great help when you needed it.
Based on the issue described in your feedback, it's highly likely a local signal mast serving your area may have been experiencing a failure or damages, and this is usually scheduled for repairs by the network provider as fast as possible to get everyone in the local area back to a good speed.
In situations where there is a local/regional telecom mast issue affecting the local area where a device is being used, our standard procedure involves investigating the speed issue first to identify the cause and see if it can be resolved remotely. We then check to see if an alternative network (which isn't experiencing a telecom mast issue at that local area) is available.
If an alternative network is available, we quickly arrange for a replacement device to be delivered to your address.
Unfortunately, we were not made aware of this, so we were unable to investigate the issue during your hiring period.
Sorry for any inconvenience experienced.
Kind Regards
Wifihire.co.uk
Excellent service
Excellent service - both fast and efficient - Thank you so much
12 janvier 2026
Avis spontané
Straight forward to order
Straight forward to order - came quickly when our providers router was faulty & good for that in between
12 janvier 2026
Fantastic..
Fantastic... Excellent customer service. Delighted with the service provided. Easy to return package and prompt deposit return. I would highly recommend A+
Thank you so much.
15 janvier 2026
Avis spontané
Highly recommend for a temporary internet fix.
I was thrilled to find this company during a recent house move and decided to give them a try while I waited for a new broadband setup and installation over the festive period.
Very easy to set up and get online, zero issues in that regard. For anyone wondering about the quality of the network, be aware that this is equivalent to using your mobile phone data. The SIM inside the router I was sent was from 3 Mobile. Speeds weren't lightning fast, but they were adequate to get me by until my broadband installation. I managed to stream TV & movies via Netflix and the likes, but this connection will not allow you to game online. It is too unstable for that.
All in all, this company was a lifesaver during the festive season when I could have been struggling to stay online during a very busy time of the year coupled with a house move. Highly recommend for a temporary internet fix.
16 décembre 2025
Avis spontané
Réponse de Wifi Hire
Hello Scott.
Thanks for taking the time to give us your feedback. We are glad to know that the device was able to serve as a temporary solution while waiting for your broadband installation.
The device can be used for online gaming, movie streaming and connecting to a smart TV.
But based on the online gaming issue you described in your feedback, it's highly likely a local signal mast serving your area may have been experiencing a failure or damages, and this is usually scheduled for repairs by the network provider as fast as possible to get everyone in the local area back to a good speed.
In situations where there is a local/regional telecom mast issue affecting the local area where a device is being used, our standard procedure involves investigating the speed issue first to identify the cause and see if it can be resolved remotely. We then check to see if an alternative network (which isn't experiencing a telecom mast issue at that local area) is available.
If an alternative network is available we quickly arrange for a replacement device to be delivered to your address.
Unfortunately, we were not made aware of this, so we were unable to investigate the issue during your hiring period.
Sorry for any inconvenience experienced.
Kind Regards
Wifihire.co.uk
Fabulous service
Fabulous service. Highly recommended if you are moving house or need some temporary WiFi. Worked a treat, fast reliable service and adaptable for time periods. Thank you so much
18 décembre 2025
Avis spontané
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