Sankra 🇩🇪 Best Casino 2026  Avis 

Cashout for 46 changed from approved to processing while I was at work. No email, no account message, just the same reference opening an empty details box. The issue stayed unresolved in the history

The offer showed x50 above the deposit button, but the active bonus page said x50 afterwards. When I raised it on chat, Jessica just told me the terms were final.

Dan asked me to send a photo of the bank statement, which took a good hour to sort out on a phone at the kitchen table, and the next agent said statements are not needed for a cashout and wanted a passport photo.

password reset email took forty minutes to turn up.

two nights ago, I tried to withdraw 63. The cashier showed one minimum first, then the final screen changed it. That is a messy place to discover a new rule. Support still had the same old note afterwards

I opened ticket #52760 after the account page contradicted itself. The issue was that they asked for details already in my first message. friendly support is not useful when nobody reads the thread. Support had the account reference in front of them.

the account page has a verified badge with no date on it. so you cant tell when the KYC was done, which matters when they ask again. asked for the date and was told agents cant see it either

I browsed the FAQ before depositing and saw one withdrawal time.

Inside the account, the cashier showed another.

Already messy..

My experience was fine at first. Then the slot list looked bigger before registration, and the rest of the session became a hassle.

4 months, 2 stuck payouts, 1 voided bonus, 6 chat queues.

the history page stopped loading; the acount page offered no useful explanation.

18 megaways games vanished off the lobby on friday and no ones said WHY.

Support took two days and sent the same copy-paste reply.

deposit failed twice then charged me once, sorting that out was a pain.

Game opened, then crashed

Limit button disappeared behind the phone keyboard.