Beautiful chocolates, a lot of love and time has clearly gone into them. Niamh actually called me to explain that the egg I ordered wouldn’t arrive before Easter and that she only had 4 of one of the... Voir plus
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I don't know what more I can say about these delicious and amazing chocolates that are hand crafted by Niamh. The coconut provides a lush, creamy texture that pairs beautifully with the warmth of va... Voir plus
L'entreprise a répondu
The baileys caramel chocolates were so moreish that I ended up buying more. Shipping was fast and customer service great.
These chocolates are in a lovely hardy box. On opening, they are a feast for the eyes. Beautifully prepared, shiny glossy perfection. Colours and decoration are beautiful and understated. Then t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Delicious handmade and hand decorated chocolate made in Wales UK, A small business with only 1 staff member operating from home
Coordonnées de contact
Royaume-Uni
- willowbeanchocolate.co.uk
4,8
Excellent
110 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Deliciously moreish chocolates
The baileys caramel chocolates were so moreish that I ended up buying more.
Shipping was fast and customer service great.
1 mai 2026
Delicious chocolates.
I've ordered from Willowbean a few times now, trying differing flavours. The chocolates have always been delicious ... have recently ordered again.
1 avril 2026
Little boxes of gorgeous yumminess
Beautiful chocolates, a lot of love and time has clearly gone into them. Niamh actually called me to explain that the egg I ordered wouldn’t arrive before Easter and that she only had 4 of one of the boxes of 6 chocolates I’d ordered so she obviously cares about her customers. The lime passionfruit chocolates are utterly divine. Really high quality chocolates made with love and attention. And the egg was delivered on Easter Day. If you want a little box of gorgeous yumminess for you or someone else, these are the chocolates.
1 avril 2026
Chocolates lovely flavours Not too…
Chocolates lovely flavours Not too sweet. Beautiful.Just
lovely!
11 mars 2026
Réponse de Willowbeanchocolate
Thanks so much Robert, I am glad you liked them!
Deliciousness!
We've had 2/3 boxes of chocolates now and they have all been absolutely delicious.
Lovely flavours and textures.
Lovely quality chocolate.
Well packed and arrived in perfect condition.
10 mars 2026
Réponse de Willowbeanchocolate
Thank you so much herbie, I am so pleased you enjoy them and continue to enjoy them x
Fantastic vegan chocolates full of…
Fantastic vegan chocolates full of flavour
Beautifully packaged too
11 mars 2026
Réponse de Willowbeanchocolate
thank you so much Rebecca x
Réponse de Willowbeanchocolate
Thank you so much Ferdinand, I am so pleased you continue to enjoy them! x
Beautiful chocolates that are works of…
Beautiful chocolates that are works of art. Almost too beautiful to eat. Luckily they taste as good as they look. Beautifully balanced flavours and expertly made chocolate.
13 mars 2026
Avis spontané
Réponse de Willowbeanchocolate
Thank you so much Mike, I am SO glad that you like them!
Quick delivery and super chocolates
7 mars 2026
Réponse de Willowbeanchocolate
Thank you so much Syliva x I am so pleased you enjoyed them! x
The chocolates were yummy and such a…
The chocolates were yummy and such a speedy friendly service.
3 mars 2026
Réponse de Willowbeanchocolate
Thank you Dorothy xx I am so glad you liked them! x
Beautiful chocolates
Beautiful chocolates. Bought them for my husband and he loved them. I was even lucky enough to be given one so I know they tasted great.
8 février 2026
Réponse de Willowbeanchocolate
Thank you so much Samantha, I am so pleased you enjoyed them x
It may be that my taste has changed…
It may be that my taste has changed over time but I found your chocolates far too sweet. Everything else was excellent - packaging, presentation, appearance - but I could only manage one chocolate, sorry! My husband seemed happy with them, however, and has finished the remaining five.
6 février 2026
Réponse de Willowbeanchocolate
Thank you for your feedback Susan x Unfortunately, chocolate usually is sweet. My fillings are not usually any sweeter then normal chocolate is but with the citrus blends i do add a little more honey for example to balance the sourness - but I don't believe that it makes them too sweet? Perhaphs you might like to try the dark chocolate ones in future? dark chocolate is a bit more bitter and less sweet, it might suit your taste a little more :)
Thank you x
Chocolate decent but poor assortment.
The chocolate is decent but customer service stinks as does the assortment. Purchased the 24 box assortment but they only included 6 flavours in the box which meant 4 of each flavour. In my box, it looked like they were trying to get rid of the poor selling flavours. Showing very few of the ones online and they included two different versions of cherry and two different versions of chilli/pepper and if you don't like that (which we don't) it is tough luck. You expect to get the odd flavour you don't like but when they only give you 6 choices, you have a lot of pieces you don't like. When contacted, customer service more or less said tough. If you have to buy, don't go for the large assortment.
14 février 2026
Avis spontané
Réponse de Willowbeanchocolate
Dear Jason,
Thank you for taking the time to share your feedback.
As noted on my website, the assorted boxes contain a minimum of six different flavours. As a small-scale chocolatier, I do not always have more than six varieties available at any one time, and the selection reflects what is freshly made and in stock each week.
I am sorry to hear that you were disappointed with the selection you received. As the flavours included are a weekly assortment of what is available in the shop, I was unfortunately unaware of your dislike of cherry. Had you contacted me in advance to request its exclusion, I would have been more than happy to accommodate this.
Each assorted box includes a combination of some of my newest creations alongside established best sellers. I aim to provide a balanced and interesting variety, occasionally incorporating more unusual flavours. These are by no means poor sellers—most varieties regularly sell out before the end of the week.
I did offer to refund the cherry chocolates that were not to your taste, and I am sorry that you felt my customer service did not meet expectations. I made every effort to respond promptly, including taking time out of my weekend to address your concerns and find a suitable resolution.
Kind regards,
Niamh
Beautiful works of art chocolates…
Your beautiful works of art chocolates are deliciously stunning and delightfully yummy 😋 😍
1 février 2026
Réponse de Willowbeanchocolate
Thank you so much Gloria! x I am SO pleased you enjoyed them! x
Réponse de Willowbeanchocolate
Thank you so much Ian :) im glad you continue to enjoy them! x
Creamy Coconut & Vanilla - Jameson Whisky and Coffee
I don't know what more I can say about these delicious and amazing chocolates that are hand crafted by Niamh.
The coconut provides a lush, creamy texture that pairs beautifully with the warmth of vanilla, creating a comforting flavour profile. The smoothness of Jameson Whisky brings depth and warmth, while the coffee adds a layer of richness and boldness.
1 février 2026
Réponse de Willowbeanchocolate
Thank you so much Michael, I am so glad you continue to support me and enjoy the treats! x
Réponse de Willowbeanchocolate
Thank you so much Elosie, I am so glad you enjoyed them! x
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