Terroir Chocolate Avis 400

TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely perfect and indulgent chocolate Easter eggs. Thick outer shell and lovely filled inner shell with wonderful taste. You can tell they are hand-made in small batches. Very quick despatch an... Voir plus

Noté 5 sur 5 étoiles

Terroir chocolates are absolutely outstanding. The range of flavours is amazing, the presentation is absolutely beautiful and the quality of the Chocolate is top-notch. I have already put in more... Voir plus

Noté 5 sur 5 étoiles

The quality of the product is outstanding. The customer service was also exemplary as i was contacted promptly regarding a small error in postal address, but there was no impact on the delivery time.... Voir plus

Noté 5 sur 5 étoiles

Always delicious, genuinely the best chocolate we have ever had. Love the pistachio bites, the mascarpone coffee bites, hopefully the cashew bites come back in stock soon

À propos de l'entreprise

  1. Chocolatier
  2. Artisan chocolatier
  3. Usine de chocolat
  4. Confiserie
  5. Boutique de desserts
  6. Boutique de cadeaux

Écrit par l'entreprise

Terroir Artisanal Chocolates is a small, independent chocolatier based in Beverley, East Yorkshire, specialising in handcrafted bonbons, truffles, filled bars and seasonal collections. Every piece is made in small batches using high-quality chocolate and carefully selected ingredients, chosen for their flavour, origin and character.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

400 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

The quality of the product is…

The quality of the product is outstanding. The customer service was also exemplary as i was contacted promptly regarding a small error in postal address, but there was no impact on the delivery time. Couldn't fault anything

25 mars 2026
Noté 5 sur 5 étoiles

Terroir chocolates are absolutely…

Terroir chocolates are absolutely outstanding. The range of flavours is amazing, the presentation is absolutely beautiful and the quality of the Chocolate is top-notch.

I have already put in more than five orders this year and we’re only in April!

18 mars 2026
Noté 5 sur 5 étoiles

Always delicious

Always delicious, genuinely the best chocolate we have ever had. Love the pistachio bites, the mascarpone coffee bites, hopefully the cashew bites come back in stock soon

25 mars 2026
Noté 5 sur 5 étoiles

Absolutely perfect and indulgent…

Absolutely perfect and indulgent chocolate Easter eggs. Thick outer shell and lovely filled inner shell with wonderful taste. You can tell they are hand-made in small batches.
Very quick despatch and delivery during what must be a busy time. Well packaged to ensure they arrived intact.

25 mars 2026
Noté 5 sur 5 étoiles

The service from Terroir was first…

The service from Terroir was first class with the Easter eggs made fresh for the occasion and delivered at the perfect time. Whilst I haven't tried the chocolate itself as I live in Hong Kong my daughter in the UK has raved about it

2 avril 2026
Noté 5 sur 5 étoiles

Always delicious

Ive got to make sure to make notes on what chocolates we have and when.
Whichever ones this review is for they were delicious and arrived in good time.
They always are and always do

19 mars 2026
Noté 5 sur 5 étoiles

Once again this company excels itself…

Once again this company excels itself with fantastic chocolate, the chocolate tastes out of this world & the presentation is amazing, shipping is really quick. I have been buying chocolate from Terrior chocolate for years now and I have never been disappointed once. There is a lot of hard work goes into the making of chocolate and it shows in the presentation , and taste. Thank you all so much.☺️

27 février 2026
Noté 4 sur 5 étoiles

Sent as a gift

I had these sent as a gift and I believe my son really enjoyed them. You went to a lot of trouble to contact him because you had sold out of an item to ask what he might like instead. I appreciated that.

12 février 2026
Noté 4 sur 5 étoiles

Really tasty but 3 of the 12 chocolates…

Really tasty but 3 of the 12 chocolates were cracked and oozing the fillings. Let them know but no response

5 février 2026
Logo de Terroir Chocolate

Réponse de Terroir Chocolate

Hi Hannah,

Thank you so much for your 4 stars and for taking the time to leave a review. I truly appreciate it 🤎

I’ve just checked your order and can see that you purchased two packs of six bonbons from our Almost Perfect section. As clearly stated in that section, these are offered at a reduced price because some chocolates may have small cracks or a little fruit pâte that has slightly leaked.

I would never send anything that is extremely broken or heavily leaking. In your case, 3 out of the 12 bonbons were affected, which is exactly why they are sold at a lower price point.

If you would prefer your chocolates to arrive completely intact and glossy, I strongly recommend choosing the refill option (which comes with protective inner tray designed to withstand transport) or one of the personalised gift boxes. In five years, I have never had an issue with chocolates arriving damaged in those formats.

I’m very glad to hear you enjoyed the taste…that truly means a lot 🤎

And my sincere apologies for missing your email. I work on my own and manage everything myself, so I’m not always able to respond immediately, but I always do my very best.

Best wishes,

Mayara Zanote - Founder

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