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Wilsons Pet Food Avis 

807
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 3 sur 5 étoiles

My dog loves his food and he never leaves his bowl empty. My only issue is that over the last few deliveries I've noted that it is just turning to dust and alot of it. At £70 a time I'm losing a week... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So easy to order and reschedule via the Wilsons website. Lucy, my doberman loves the cold pressed premium food. She is currently enjoying the vension and trout. No tummy issues whatsoever. Her c... Voir plus

Noté 5 sur 5 étoiles

Tasha was excellent dealing with DHL terrible delivery service with lost order prompt chasing up , making sure order got processed and finally delivered correctly. Extremely grateful for added ext... Voir plus

Noté 5 sur 5 étoiles

Good communication when a question was asked. I changed from kibble to cold pressed as my dog was being sick. The kibble was swelling in her stomach and on occasion she would bring it straight back... Voir plus

À propos de l'entreprise

  1. Producteur de produits alimentaires
  2. aussi dans
  3. Fabricant de produits alimentaires
  4. Magasin d'alimentation animale

À propos de Wilsons Pet Food

Écrit par l'entreprise

🧑‍🍳🥬 Fresh meals and elite dry food
✨ Award winning and expertly designed
📦 Right to your door

Designed by nutritionists to give your dog their best healthiest life, our Fresh and Cold Pressed dog food is crafted in Scotland and gently cooked to lock in nutrients.

96% of pawrents saw a positive change in their dog after feeding Wilsons, and we've been voted Best Dry Dog Food in 2025 and 2026 by Your Dog readers.

Wilsons meals help support digestion for healthy tummies and award-winning poops.

Delicious food your dog will love

Écrit par l'entreprise

Try Fresh and Cold Pressed Dog Food today
Delicious, fresh and cold pressed dog food - made in Scotland and designed by nutritionists to give your dog their healthiest life.

Quick and easy dog food deliveries

Save 10% when you subscribe

Subscribe to Wilsons Pet Food and you'll get 10% off every order, plus the convenience of deliveries when you need them! Easy to set up, easy to make changes.

Coordonnées de contact

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4,6

Excellent

TrustScore 4.5 sur 5

807 avis

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4,6

Tous les avis

(807)

753 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The initial delivery from InPost was…

The initial delivery from InPost was horrific, but Wilson's immediately rectified it for us & once we raised the issue we had the food the next day. Honestly the Wilson's team are incredible & our dog loves the food.

31 août 2026
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Réponse de Wilsons Pet Food

Thank you so much for your lovely review! We’re sorry to hear about the issues with your initial delivery, but we’re really pleased that our team could put things right quickly, and get your food to you the next day. It’s also fantastic to hear that your dog is loving the food, and we really appreciate your kind words about the team. We’ll be sure to pass your feedback on to them - it will absolutely make their day!

Noté 5 sur 5 étoiles

Highly Recommended

I was able to postpone my order subscription for a few week which is a great option. Delivery fast and great product.

31 août 2026
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Réponse de Wilsons Pet Food

Thanks so much for the lovely review! We’re really glad the flexible subscription is making life a little easier, and it’s great to know everything arrived quickly. Most importantly, we’re so pleased your dog is enjoying their Wilsons food!

Noté 3 sur 5 étoiles

Great product but poor subscription service

Firstly, I really like the product. Really high quality food that my dog loves, presented nicely, smells good - a real pleasure to serve up at mealtimes!

However, the subscription model is terrible. Serving suggestion for a 10kg dog (no tailored serving size provided for my dog, so going off the back of the pack) is 0.75-1.25 of a pack yet I only received 8 packs for 14 days (which is 0.57 per day). As a result, I ran out with days to spare before my next delivery.

Also, the order processing and dispatch process is far too slow - my subscription order was accepted (and my money taken) on Friday and then the product has not yet been dispatched, as of Monday morning. I appreciate that they’ve had an influx of customers following the years recall, but there has to be a faster process involved, more packs added to the subscription, or better advice on serving size.

Unfortunately, as great as the product is, the subscription and delivery issues mean that I’ll be going back to Years as soon as I’m able to.

24 août 2026
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Réponse de Wilsons Pet Food

Thank you so much for taking the time to leave such detailed feedback. We’re really pleased to hear how much you like our food and that your lovely dog is enjoying their meals!

We’re sorry to hear you’ve been frustrated with our subscription model, and we thank you for your feedback.
Our subscriptions are based on the quantity and frequency selected at the time of placing the order, rather than us automatically calculating how much food is needed (you can choose any next order date and frequency of days, weeks, or months once your subscription is up and running), so we’d be very happy to help make sure yours is set up with the right amount, frequency and next order date for your dog, so please get in touch with our lovely Customer Service team, if you haven't already.

I am sorry for any disappointment caused by our shipping/delivery times. We aim to ship our orders within 2 - 4 working days, as explained on our website and in our order confirmations, and at the moment, we don’t dispatch over weekends. Both of your orders were placed on Fridays, and shipped on either the next Monday or Tuesday, and delivered within 1 day. While both were within our stated delivery timeframe, please chat with our team if the order days/dates don't suit you, and they will help you move them to a day/date that suits you better.

Noté 4 sur 5 étoiles

We feed the Whitefish Cold Pressed

We feed the Whitefish Cold Pressed -

It’s great to find a dog food suitable for our dogs allergies that doesn’t include chicken beef or egg!

My only complaint is the high level of carbs and our dog does poo a LOT more than on our previous food as a result

25 août 2026
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Réponse de Wilsons Pet Food

Thank you for your thoughtful review. We’re really pleased to hear our White Fish Cold Pressed recipe has been a good option for your dog and that you’ve found a recipe that suits them.

As with any new food, feeding amounts can sometimes need a little adjustment depending on your dog and their individual needs. We’d be very happy to help you find the right amount, so please do get in touch with our lovely Customer Service team at info@wilsonspetfood.co.uk as they'd love to help! Thanks again for sharing your feedback.

Noté 5 sur 5 étoiles

Have a very fussy cockapoo and she has…

Have a very fussy cockapoo and she has had every single dinner since I transitioned her over from Years, which was recalled. Couldn't be happier. Ordering and delivery fantastic. I would like the option to create my own bundle as some foods i know she can't have. But I'll see how we go.

28 août 2026
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Réponse de Wilsons Pet Food

Thank you so much for the lovely review! We’re so happy to hear your Cockapoo has been happily tucking into every dinner since moving to our food. It’s also great to hear ordering and delivery have been nice and easy.

We completely understand why being able to build your own bundle would be useful, especially when you know there are certain foods your lovely girl can’t have. We don’t offer this just yet, but we’ll definitely pass your feedback on to the team. Thanks again for giving Wilsons a try!

Noté 5 sur 5 étoiles

Excellent customer service

Recently had to contact Wilson’s as the level of dust in my dogs food was much more than normal. ( I’m fully aware some is normal). After providing details to customer service they have sent out a brand new bag. Fab service. ( want to add we have been feeding Wilson’s to our 3 dogs for quite a while now and have had no issues). My boys love this food 🥰

3 septembre 2026
Avis spontané
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Réponse de Wilsons Pet Food

Thank you for taking the time to let us know about your experience with our Customer Service team! We are really pleased to hear that we were able to resolve the issue that you experienced.

Noté 5 sur 5 étoiles

Wonderful!

Recently had to change food for my dog due to another companies recall. Researched for ages before choosing Wilsons. It was easy to place an order, and the price is comparable to the other company I used before. My dog absolutely loves the food so far, he has tried the chicken, beef and fish and the lamb and has licked every bowl CLEAN. He is spinning in excitement when he sees the packaging. He seems happy, so I am happy! Delivery was also super fast which was helpful.

26 août 2026
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Réponse de Wilsons Pet Food

Thank you so much for taking the time to leave such an amazing review! We’re delighted to hear that, after all your research, you decided to give Wilsons a try, and even more delighted that your pup has given us such a big seal of approval!

Noté 5 sur 5 étoiles

Fantastic service all round

Fantastic service all round - great flexibility with the subscriptions, our dog loves his food and runs to his bowl at mealtimes. Excellent with problem solving too when our food arrived damaged (on one occasion out of 2 years being a customer). This was promptly resolved

3 septembre 2026
Avis spontané
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Réponse de Wilsons Pet Food

Thank you so much for your lovely review! We’re delighted to hear that you and your four-legged friend are enjoying Wilsons. It’s always wonderful to hear such positive feedback, and we really appreciate you choosing us!

Noté 5 sur 5 étoiles

Flexible delivery

Flexible delivery
I’ve altered the order & moved the date of delivery a couple of times, trying to judge when I will run out. This was easy to do and my order arrived promptly as requested.

22 août 2026
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Réponse de Wilsons Pet Food

Thank you! It’s great to know you’ve been able to adjust your order and delivery date to suit your needs, and that everything arrived promptly as requested. We really appreciate your feedback and are delighted to make keeping your pup stocked up as easy as possible!

Noté 5 sur 5 étoiles

My puppy loves her Wilsons Puppy pouches

My cockapoo puppy loves the puppy pouches.

19 août 2026
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Réponse de Wilsons Pet Food

Thank you for your wonderful feedback. We’re so pleased to hear that you’re happy with Wilsons and that your dog is enjoying their food.

Noté 5 sur 5 étoiles

Very happy with Wilson’s

Very happy with Wilson’s, my dog will eat anything, but cold pressed gives him all the nutrition he needs.

21 août 2026
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Réponse de Wilsons Pet Food

We’re so pleased to hear that your dog is enjoying their Wilsons food. Your feedback means a lot to our team, and we hope they continue to enjoy every bowl

Noté 5 sur 5 étoiles

Alternative food

We were looking at a replacement for a food which had been recalled. A few alternatives had been tried but this proved to be the most suitable for our Bullmastiff - more solid and not mushy. The bowl is licked clean every time.
Delivery has been as promised.

24 août 2026
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Réponse de Wilsons Pet Food

Thank you so much for your lovely review! We’re delighted to hear that you found Wilsons to be the perfect replacement for your Bullmastiff, especially after trying a few different options

Noté 5 sur 5 étoiles

Pleasantly suprised l have found a…

Pleasantly suprised l have found a replacement for years wet food. Wilsons food is amazing. My dog can not get enough of it. So many flavours to choose from all of which are excellent quality. I wish l started my dog on Wilsons from the start.

24 août 2026
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Réponse de Wilsons Pet Food

It’s fantastic to hear that your dogs are enjoying the variety of flavours and are impressed with the quality of our food. We really appreciate you choosing Wilsons, and we’re so pleased to have you both as part of the Wilsons family. Here’s to many more clean bowls.

Noté 5 sur 5 étoiles

Always very helpful and friendly when…

Always very helpful and friendly when you ring up with any questions. Nice to talk to real people

21 août 2026
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Réponse de Wilsons Pet Food

Thank you so much for your lovely feedback! We’re really pleased to hear that you’ve found our team helpful and friendly whenever you’ve got a question.

We believe being able to speak to a real person and receive friendly, personal support is so important, so it’s wonderful to know this has made a positive difference.

Noté 5 sur 5 étoiles

Great dog food

Great dog food
Arrived promptly
Would highly recommend

19 août 2026
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Réponse de Wilsons Pet Food

We’re delighted to hear that you’re happy with the food and that your order arrived promptly. Thank you for taking the time to leave us some positive feedback!

Noté 5 sur 5 étoiles

Dog loves it!

19 août 2026
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Réponse de Wilsons Pet Food

We’re delighted to know that your dog is enjoying Wilsons and that you’re happy with the food. Thank you for your continued support.

Noté 5 sur 5 étoiles

Delivery was very quick

Delivery was very quick. I ordered wet food and dry food. Both my dogs love it! In the wet food is contains actual meat and veg.

19 août 2026
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Réponse de Wilsons Pet Food

It’s great to hear that you’re happy with both the Fresh and dry food, and that your delivery arrived so quickly. We really appreciate your kind words and support, and we hope your two pups continue to enjoy every meal!

Noté 5 sur 5 étoiles

Highly recommend Wilson’s

Great food - Charlie licked the whole plate clean. Great delivery service too. Loving the choice and the quality of each pouch.

19 août 2026
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Réponse de Wilsons Pet Food

It’s fantastic to hear that you’re happy with the choice and quality of our pouches, as well as the delivery service. We really appreciate your kind words and support, and hope Charlie continues to enjoy every meal!

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