My dog loves his food and he never leaves his bowl empty. My only issue is that over the last few deliveries I've noted that it is just turning to dust and alot of it. At £70 a time I'm losing a week... Voir plus
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Lisez les avis des autres
So easy to order and reschedule via the Wilsons website. Lucy, my doberman loves the cold pressed premium food. She is currently enjoying the vension and trout. No tummy issues whatsoever. Her c... Voir plus
Tasha was excellent dealing with DHL terrible delivery service with lost order prompt chasing up , making sure order got processed and finally delivered correctly. Extremely grateful for added ext... Voir plus
Good communication when a question was asked. I changed from kibble to cold pressed as my dog was being sick. The kibble was swelling in her stomach and on occasion she would bring it straight back... Voir plus
À propos de l'entreprise
- Producteur de produits alimentaires
- aussi dans
- Fabricant de produits alimentaires
- Magasin d'alimentation animale
À propos de Wilsons Pet Food
Écrit par l'entreprise
🧑🍳🥬 Fresh meals and elite dry food
✨ Award winning and expertly designed
📦 Right to your door
✨ Award winning and expertly designed
📦 Right to your door
Designed by nutritionists to give your dog their best healthiest life, our Fresh and Cold Pressed dog food is crafted in Scotland and gently cooked to lock in nutrients.
96% of pawrents saw a positive change in their dog after feeding Wilsons, and we've been voted Best Dry Dog Food in 2025 and 2026 by Your Dog readers.
Wilsons meals help support digestion for healthy tummies and award-winning poops.
Delicious food your dog will love
Écrit par l'entreprise
- Try Fresh and Cold Pressed Dog Food today
- Delicious, fresh and cold pressed dog food - made in Scotland and designed by nutritionists to give your dog their healthiest life.
Quick and easy dog food deliveries
Save 10% when you subscribe
Subscribe to Wilsons Pet Food and you'll get 10% off every order, plus the convenience of deliveries when you need them! Easy to set up, easy to make changes.
Coordonnées de contact
Wilsons Pet Food, Littlemill Rd, Drongan, KA6 7BP, Ayr, Royaume-Uni
- 01250 798 298
- info@wilsonspetfood.co.uk
- wilsonspetfood.co.uk
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4,6
Excellent
806 avis
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Was disappointed with delivery
Was disappointed with delivery, was told it was on its way, then was told it was delayed ….so slight delay, when my dog was in desperate need as she’s very poorly did stress me out a bit.
But I will still order when she gets thru the 2 small bags,
Thankyou
9 septembre 2026
Réponse de Wilsons Pet Food
Thank you for taking the time to leave us a review.
I am sorry to hear that you did not have a good experience with the courier. Please always get in touch with our lovely Customer Service team if you ever have any issues with your delivery so that they can resolve it quickly for you.
Food is fine for my dog ATM but the…
Food is fine for my dog ATM but the size of her stools have actually been quite odd. They are 4-5 times bigger than what they use to be throughout the day.
Also very annoying the large amount of dust in the bag gets towards the end I am getting like 1kg in just dust alone.
Delivery is great just need to figure out what's going on with her stools and I'm not over feeding at all she maintenance very well on it
18 septembre 2026
Avis spontané
Réponse de Wilsons Pet Food
Thank you for taking the time to leave us a review, and I am sorry to hear about your recent issue. So that we can resolve this for you, please get in touch with our lovely Customer Service team at info@wilsonspetfood.co.uk and they will get back to you as soon as possible.
Réponse de Wilsons Pet Food
Thank you so much for your lovely review!
Very disappointed as the food is…
Very disappointed as the food is totally unsuitable
8 septembre 2026
Réponse de Wilsons Pet Food
Hi John, thank you for taking the time to leave us a review.
I am really sorry to hear that. Could you drop an email to our lovely Customer Service team at info@wilsonspetfood.co.uk about your review to see if there is anything that we can do to help? We would love a little feedback so that we can investigate and resolve this for you if there is an issue.
I took out a subscription in error
I took out a subscription in error. A bit tricky to cancel on line but Tasha in Customer services sorted it out for me quickly and conscientiously.
The dog food is great but my little dog is a bit fussy and so I just need to buy as and when.
16 septembre 2026
Avis spontané
Réponse de Wilsons Pet Food
Thank you so much for your lovely review! We are delighted to hear that Tasha was able to help you with your subscription!
Good quality food but slow service and less value for money
We are trialing Wilson's due to the Years product recall. My chihuahuas have very sensitive tummies and they really like some of the flavours (not the chicken or beef and fish). However customer service is really slow, it takes days to get an answer to an email and my subscription was charged on 14th but as of 16th it's still not been dispatched. Perhaps I've been spoiled by Years very fast and attentive service, speedy delivery and prompt communication. They also provide free high quality supplements with subscriptions where as Wilson's charge extra for this and their food is more expensive too. I do like Wilson's product and we're trying new flavours. I'm just not sure it is an ideal alternative to Years, yet.
28 août 2026
Réponse de Wilsons Pet Food
Thank you for taking the time to share your experience with us.
I’m sorry to hear that our order processing and response times have been slower than you hoped for. We completely understand how frustrating this can be.
However, of the three emails we’ve received from you, our team has responded within 1–2 working days each time. One reply was sent the same day, one the following day, and one was sent on the next working day, early on Monday morning, following the weekend.
Our customer service is closed over the weekends, which is why you didn’t receive a reply to that email as quickly as you did on the other two occasions.
In terms of order processing, we aim to dispatch orders within 2–4 working days, as advised on each product page, our delivery terms on the website, and in your order confirmation. While we often dispatch orders sooner than this, the 2–4 working day timeframe is the timeframe we provide to allow for busier periods and ensure that customers have a clear expectation of when their order will be dispatched.
I hope this helps to explain why you didn’t hear from us as soon as you were hoping for, and we appreciate your patience and understanding.
Wilsons fish sprats are my dogs…
Wilsons fish sprats are my dogs favourite treats ! I always have a regular monthly subscription of them !
15 juin 2026
Réponse de Wilsons Pet Food
This is great to hear! Thank you so much for leaving us such a lovely review!
Easy to keep pouches excellent food…
Easy to keep pouches excellent food especially as I have a very fussy dog 🐶
8 septembre 2026
Réponse de Wilsons Pet Food
Thank you so much for taking the time to leave us a review. We are really pleased to hear that you love our Fresh steamed pouches!
My dog is usually fussy and loves this…
My dog is usually fussy and loves this food. I wanted something easy to store rather than keeping it in the freezer. My only criticism is that once the bag is open, it's not easy to store in the fridge in the bag, so I tip into a box once open. My next order is going to be expensive, so I may have to review costs compared to my first order, which was more affordable, but we will see,
15 septembre 2026
Avis spontané
Réponse de Wilsons Pet Food
Hello, and thank you for taking the time to leave us a review! We would like to look into how we can make it easier for you to store our food.
It is not mentioned which of our foods you have purchased, but our Cold Pressed dry dog food can be kept in the original bag witht he top folded/rolled down, and stored in a cool, dry, breathable place, away from temperature fluctuations and moisture. Our treats can be kept in the same place as the Cold Pressed, just reseal the treats bag once you have finished. Our Fresh Steamed pouches can be kept in a cool, dry cupboard, and once opened, you can fold the top over and clip it down with a peg or bulldog clip, and keep it in the fridge for up to 4 days.
I hope this helps, but please get in touch with our lovely Customer Service team at info@wilsonspetfood.co.uk who will be more than happy to talk through storage options with you!
Réponse de Wilsons Pet Food
Thank you so much for your 5-star review! We’re delighted to hear that our food is being enjoyed, and we really appreciate your support!
The products are excellent and the…
The products are excellent and the subscription easy to use. Customer service very helpful.
14 septembre 2026
Avis spontané
Réponse de Wilsons Pet Food
Thank you so much for your lovely 5-star review! We’re delighted to hear the food is going down well and that you’re finding the subscription easy to use. It’s also great to hear that our customer service team has been so helpful. We really appreciate your support!
Subscription service and communication…
Subscription service and communication excellent, dog loves his food and treats which are all healthy.
Delivery is also reliable, highly recommended, thank you 😊
7 septembre 2026
Réponse de Wilsons Pet Food
Thank you so much for your lovely 5-star review! We’re delighted that our subscription and communication have been working so well for you, and that the food and treats are a hit. It’s also great to hear you’re happy with the delivery service. Thank you for your recommendation and support!
Too much dust in a bag
Too much dust in a bag, having to wet it up or add to it.
Paid for 12kg, getting 10kg and dust,
2 year subscription...
Not feeding my dogs dust,
1 septembre 2026
Avis spontané
Réponse de Wilsons Pet Food
Hello! Thank you for bringing this to our attention. I am sorry to hear that you found your last bag dustier than expected. So that we can resolve this for you, please can you get in touch with our lovely Customer Service team at info@wilsonspetfood.co.uk and they will get back to you as soon as possible. Please update us here once your issue has been resolved!
Love this food for my dogs
Love this food for my dogs - they love the kibble + fresh food - they are glowing with health and a shiny coat. Stools are firm and well formed and most importantly you have recently changed delivery carrier so a positive experience there too
2 septembre 2026
Réponse de Wilsons Pet Food
Thank you so much for your lovely review! We’re delighted to hear your dogs are loving their kibble and fresh food, and that you’re seeing such great results. We’re also really pleased to hear your delivery experience has improved!
Our dog is a fussy eater but loves all…
Our dog is a fussy eater but loves all of the menus, even the wee salmon treats. I would recommend this food to any person for their dogs. The subscription service works a treat with food being left as instructed.
2 septembre 2026
Réponse de Wilsons Pet Food
Thank you so much for your kind review and recommendation! We’re thrilled to hear your fussy eater is enjoying all the menus, including the salmon treats. It’s also great to know your subscription and deliveries are working so well for you.
Wilsons well I never
Wilsons new to the food after what happened with another company if you know you know. so far I'm very impressed my clumber loves it big chunks of meat and you can see what meat it is. glad I found it and the lady that I talked to yes you can really speak to a person. was amazing really helpful thank you T winks. I would so far recommend it we have all been scared by what happened with the other company so not 100% trust yet but time will tell .
31 août 2026
Réponse de Wilsons Pet Food
Thank you so much for your lovely review. We’re delighted to hear that your lovely dog is enjoying the food and those yummy chunks of meat. It’s also wonderful to hear that our team was able to help and provide the support you needed. We completely understand that trust takes time, and we really appreciate you giving us a try. We look forward to continuing to provide food you can feel confident in, and we are always here if you need anything!
For arrived really quickly and my…
For arrived really quickly and my frenchie seems to love it so far. Would be 5 stars if it was less expensive.
2 septembre 2026
Réponse de Wilsons Pet Food
Thank you for your lovely review! We’re so pleased to hear your Frenchie is enjoying the food and that it arrived so quickly. We understand that price is an important consideration, and our recipes reflect the quality of the ingredients we use, including whole cuts of meat and carefully selected ingredients. Our subscription is a great way to save on your regular orders, and being signed up to our marketing emails means you’ll also be the first to hear about promotions and special offers.
Food is fresh and the dog certainly…
Food is fresh and the dog certainly likes it. I need to explore if I can make up my own bundles as he is not as keen on the beef and fish one.
27 août 2026
Réponse de Wilsons Pet Food
Thank you for your lovely review! We’re so pleased to hear the food is a hit overall. While our bundles can’t currently be customised, we really appreciate your feedback and will be sure to share it with the team for future consideration. We hope you find some favourite recipes that your dog enjoys just as much!
Your donation to LargeBreedDogRescue…
Your donation to LargeBreedDogRescue was greatly appreciated and the winners were so pleased to receive a quality food bag
27 août 2026
Réponse de Wilsons Pet Food
Thank you so much for your lovely review! We’re delighted to hear that our donation was appreciated and that the winners were pleased with their prize. We’re happy to have supported such a worthwhile cause!
The initial delivery from InPost was…
The initial delivery from InPost was horrific, but Wilson's immediately rectified it for us & once we raised the issue we had the food the next day. Honestly the Wilson's team are incredible & our dog loves the food.
31 août 2026
Réponse de Wilsons Pet Food
Thank you so much for your lovely review! We’re sorry to hear about the issues with your initial delivery, but we’re really pleased that our team could put things right quickly, and get your food to you the next day. It’s also fantastic to hear that your dog is loving the food, and we really appreciate your kind words about the team. We’ll be sure to pass your feedback on to them - it will absolutely make their day!
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