I loved the quality and care that goes into making Window Nation Windows, Zack was a great guy who helped us all the way!
L'entreprise a répondu

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I loved the quality and care that goes into making Window Nation Windows, Zack was a great guy who helped us all the way!
L'entreprise a répondu
These guys are true professionals! Did an amazing job with my window replacement. The new windows they installed look beautiful, and my home is quieter and cooler already!
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Communication was great. Always knew the next step. Men Arrived on time at 8 and completed the job at 4. Did a great job of installing 5 windows and sliding glass door and thorough at cleaning up the... Voir plus
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The windows are excellent. The customer service and communication are extremely poor. Our salesperson got our names and email wrong. He didn't provide correct color samples. His boss finally delive... Voir plus
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Écrit par l'entreprise
Solve problems by installing solutions.
19 Cobham Dr, 14127, Orchard Park, NY, Etats-Unis

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The person who added caulking to the windows was verynice and courteous. However, I still have to wear sweaters in order to sit in the rooms that have the new windows.

Réponse de Window Nation - Buffalo

Réponse de Window Nation - Buffalo
They came on time, took a little longer then I was told, but they cleaned everything up, and they even blew all the leaves off my back roof, they didn't have to do that. Good work.

Réponse de Window Nation - Buffalo
The installation went well. The installers worked the whole day. They kept us informed. The one negative is they left a window on the side of my porch.

Réponse de Window Nation - Buffalo

Réponse de Window Nation - Buffalo

Réponse de Window Nation - Buffalo
Immediate response to my concern over some imperfections that resulted from my recent 3 new windows installation. Repairs and minor flaws were scheduled and corrected within a few days. I couldn't be more satisfied with response time and results. 5 stars!

Réponse de Window Nation - Buffalo
The installation was great. Your team was reliant, friendly and did excellent work. It looks great.

Réponse de Window Nation - Buffalo
Had 2 windows, a sliding glass door, and a bow window installed. Received a fair price, waited just 2 months for delivery, excellent craftsmanship during installation, but the 2 screens for the bow window were not included. Waited 2 more months for the screens to be delivered. It's now November and 35 degrees outside, so the screens aren't really usable until spring. Otherwise friendly Window Nation employees during the whole process. Would of been 5 stars if not for the missing screens!

Réponse de Window Nation - Buffalo
The windows look great, we got all the windows in the house replaced. They got it done by noon! AMAZING!!!

Réponse de Window Nation - Buffalo
I am very satisfied with the product I received and found the company the very best to deal with. Everyone i came in contact with was knowledgeable and professional

Réponse de Window Nation - Buffalo
Bay window got put in with chip in wood I ask to talk to project manager and crew told me he was coming.so I waited and waited. Called window nation as the job was almost complete and they said he would be coming. Crew completed job ,manager never came. Came time to sign for project completion and still no manager. Crew spoke a different language so was hard to communicate with them. They end up using wood glue to fill in the wood that was damaged. Not sure I'd recommend this company at this point

Réponse de Window Nation - Buffalo
Installers cleaned up inside and out. Windows look great.

Réponse de Window Nation - Buffalo
The crew was wonderful and very professional. They arrived on time got the windows put in , cleaned everything up and made sure that they we were satisfied before they left. I would highly recommend a Window Nation.

Réponse de Window Nation - Buffalo
My experience was very positive from the get go starting with Franks (sales) who provided an excellent presentation for me while answering my many questions and addressing my concerns even after “closing the deal” I really appreciate his obvious experience and knowledge of product and manner of explaining the whole process.
Quinn also was extremely helpful with customer service he provided for me by going over the financial details that I needed help with.
Lastly, the work crew was absolutely fantastic with their workmanship as well as their professional, respectful communication installing the windows in less than 6 hours.
I sincerely thank all who were involved in this process

Réponse de Window Nation - Buffalo
My experience with Window Nation has been nothing but pleasant. They really go out of their way to make sure everything is done right from start to finish. They take much pride in providing the best customer service. I will refer this company to anyone looking for quality windows.

Réponse de Window Nation - Buffalo
Salesman excellent, installers excellent except slight language barrier , 11 widows installed but one was incorrect. Informed by installer he re-ordered and should be in a couple weeks.if the factory would have sent the correct window I would give you 5 stars.

Réponse de Window Nation - Buffalo
We were only looking to replace 4 windows and never felt pressured to purchase more. Everyone we dealt with, from getting the initial estimate to the final measurements to the installation, were extremely responsive and friendly. Whether through a phone call, email or text communications, we received replies immediately and all communications were clear. They were very accommodating to our schedules and were able to provide dates and times that we needed. The entire process was smoother and just simply easier than any other contractor that we've worked with in the past. We highly recommend Window Nation!

Réponse de Window Nation - Buffalo
Personal and efficient. Sales person very helpful and enjoyable.

Réponse de Window Nation - Buffalo
The 2nd set of 5 replacement windows also had warped frames which allowed bugs into my house. This was the same unacceptable condition as the first 5 windows. I compared my other 17 year old windows in my house and found no warpage at the bottom of the screens. I also went to a big box store and checked several of their windows, and did not find any warpage. The service manager tried to say the warpage was normal. I called 2 different manufacturers of windows, and they confirmed that there was a defect. I plan on finding another company to replace those 5 windows. I wish it ended better.

Réponse de Window Nation - Buffalo
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