I will never recomend windyigarn producrs. They are lying and looting people. Please complain about it to australia consumer law. Please help other people
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I purchased the cleanser 4 months ago. It was an earthy no fragrance milky white lotion that was so gentle. I just purchased a new bottle and it's now a gel that is clear and heavily fragranced, so m... Voir plus
I’ve been using the Mandelic Peel, twice a week, and going into week 4, I have noticed such a drastic change to my dark pigmentation, I have some stubborn dark spots too! I’ve just had a baby and bein... Voir plus
L'entreprise a répondu
Beautiful products. My hyperpigmentation has reduced dramatically and friends are noticing and commenting on how nice my skin is. Delivery is very prompt. I sent an email with an enquiry and had a r... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We would like to acknowledge the land we work and live on today is the traditional lands of the Boandik people and respect their spiritual relationship with their country. We recognise and respect all First Nation cultural heritage, beliefs and relationships with the land, and acknowledge that they are of continuing importance to First Nation people living today. We acknowledge the diversity of First Nation peoples past, present and future.
Coordonnées de contact
Australie
- windyigarn.com.au
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Very prompt service when ordering…
Very prompt service when ordering products & very helpful if I have any questions.
Dissatisfied- When I got to the cart to purchase 1…
When I got to the cart to purchase 1 pack , it had 2 Skin packs instead of one and it wasn’t until I paid that I realised . I emailed straight away to cancel 1 but was refused . Really poor customer service , this was my first time engaging with this company . I now have 2 packs and only needed one .very expensive mistake . Just disappointing service for what could have been an easy fix .
Don’t buy this!!!
I have $1200 worth of products. ZERO result and now I’ve been blocked on their page trying to warn people against buying it!! I’ll be taking this to the ACCC coz it’s just wrong
Edit.. since I can’t respond directly Bianka.. I’ll respond here. Yes when I finally found an alternate way to get in touch with you after I’ve been blocked from Facebook, I have been told I can get a refund. So for now, no I won’t take anything to the ACCC but when it seemed I was unable to even get in touch with you because you’d blocked me.. yes I was going to take it further.
I never actually said a single defamatory comment on your pages. Only facts which was that I had been using the products for a significant amount of time and not seeing the results you were. I disagreed with the “differences” you claim to see in my side by side photos but what was the point of continuing the conversation when it was becoming redundant. You saw things I didn’t. I look at my face everyday and can still assure you that for the monetary value you place on the products and the timeframe these supposed results can be achieved.. I was not seeing a difference and I felt I was wasting my time continuing, but I did none the less. Morning and night!!
I’m not the only person who was displeased with results but I’m wondering if they’ve also all been blocked for speaking the truth. I never said anything other than my own experiences with the products to provide a more realistic expectation for anyone also hesitant to spend such considerable amounts of money. I would think if you’re so certain of your products capabilities, total and complete transparency on reviews would be encouraged, not removed and blocked

Réponse de People First Community Care
I had a very bad experience with this…
I had a very bad experience with this company & their products. To put it bluntly, the did not work for me. Now after looking at all the reviews on here, I can see I'm not the only one. I just wish I had read these reviews before I purchased the products. The product did not work for me so I requested a refund & was met with a customer service rep named Vanessa who took it upon herself to tell me "We don't have to offer a money back guarantee at all" So she's basically saying, we offer this 90-day money-back guarantee but we don't really honour it. They mislead their customers. And these are very expensive products too. BUT THEY DON'T EVEN WORK!
What an embarrassment to the this beautiful indigenous name.
Do BETTER Windyigarn. If not for anything else, then at least for your Indigenous heritage.

Réponse de People First Community Care
Doesn't work at all as promised it…
Doesn't work at all as promised it would clear your face

Réponse de People First Community Care
A product that finally works!
I started using the brightening kit in December last year and then the nano sponge facial in April. In 5mths I have a huge difference in the pigmentation of my skin and don’t require as much makeup to hide it. The staff have been so helpful with any questions or concerns. They are correct in that it takes time to see a difference.

Réponse de People First Community Care
The amazing staff/team at windyigarn!!
The amazing staff/team at windyigarn!!
The products- Mela Peel & cell activation serum

Réponse de People First Community Care
Bought the products just over a week ago
Bought the products just over a week ago and so far so good. Not seeing any changes yet, which is expected after only a week. No acne as a result of the products. I’m using morning and night. I am noticing some drying around the sides of my mouth and nose so I have started avoiding those areas when applying the products. Might need to add more moisturiser. Customer service have been helpful and responsive answering my questions.

Réponse de People First Community Care
Glow Routine Purchase
I purchased the Glow Routine based on the recommendation given by the supplier however I did not receive the glow cream that was supposed to be included in my order, even though I was assured it had been shipped. There was no offer to replace the bottle, which would have been a nice gesture. Instead, I had to buy a whole new bottle of Glow Cream for an extra $179! This feels like a total scam. Not the best experience for a first time user that’s for sure.

Réponse de People First Community Care
Excellent Excellent Excellent…
Excellent Excellent Excellent Excellent,i recommend these products 200% they have done wonders on my face.

Réponse de People First Community Care
Absolutely beautiful love my first pice…
Absolutely beautiful love my first pice the rainbow connections bracelet, I wear it everyday, and everyday I love it more and more also.., stunning braclet

Réponse de People First Community Care
Melasma
Have spent hundreds of dollars trying different brands claiming to improve my Melasma which I have had for years on my upper lip. Switched about 3- 4 weeks ago to Windygarn. Although I feel my skin is looking brighter I can not see any improvement yet with my upper lip area. I have been using the brightening skin set and have also started using the Mela Peel. I will continue to follow the daily routine and hopefully will see some improvement soon. Service has always been good. Thank you

Réponse de People First Community Care
Noticed no difference
I have now been using the brightening kit & Mandelic peel with the night night retinol for over three weeks now.
I haven’t seen any lightening or brightening at all, and I haven’t been using the products religiously day and night. I know there is no time frame put on seeing a noticeable difference however I thought I might have seen even the slightest change.

Réponse de People First Community Care

Réponse de People First Community Care

Réponse de People First Community Care
Extreme disappointment
Hi there
I had the worst experience with your services which I never ever experienced in my life. I have done alot of online overseas shopping but no1 ever did this to me what Windygran did to me. At the checkout you should have informed me that i am going to be charged the border force fee in the UK. I am not your first UK customer right?so you must be aware of this fee but you just trap the customer so you get your money. I am going to give extremely negative review on all the social media platforms about your shipping services . It was your responsibility to pay the border force fee before dispatching my parcel. I still havnt received my package because I have to pay £35 fee extra on top of my order payment which was £135.

Réponse de People First Community Care
Brightening Kit
I ordered the Brightening kit, so far it’s been amazing my skin has a beautiful glow and pigment has lighten up, been using this product for 3 weeks and really love it, just ordered again.

Réponse de People First Community Care
Excellent customer service
Excellent customer service including communication, very quick dispatch and delivery.

Réponse de People First Community Care
If you have a reaction, they will not help you.
My mum tried this for 1 week, she started getting large pimples (which is very unusual for her) and her eyes started swelling up and getting itchy. She sent through photos and details, was told to stop using them and so she stopped because she is obviously having a reaction. She was then told by customer service that she didn’t qualify for a refund (because the only way to refund is to use for 90 days, which equates to 2-3 brightening kits), so she didn’t need to send them anything, but that she was also not getting anything back. Reading up, any Australian business falls within ACL, and this product cannot be used for its intended use. This product is not fit for the intended use, and the business has advised us that it is not suitable for the intended use, covered by ACL in regard to items sold via Australian businesses.

Réponse de People First Community Care
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