Excellent company to deal with. Bidding process is so easy, the process at the end for paying for your winning bids is made very easy to understand and finally the delivery time was very good as well... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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After I payed for my order, for over a week (roughly 10 days) I didnt recieve a single update about my shipment. In your website its impossible to find out about the status of your order, only invoice... Voir plus
L'entreprise a répondu
Wine purchased was off. Whilst I accept the company can't guarantee how a wine has been kept, I think there should be some 'duty of care' applied to ensure product is fit for purpose. Try corovinnin... Voir plus
L'entreprise a répondu
I used Wine Auctioneer to sell some vintage champagne and they were absolutely brilliant at all stages. Getting the champagne collected and into the auction was really easy. They kept me informed at a... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
Wine Auctioneer – an online wine auction, specialising in the auctioning of fine, rare vintage and collectible wine, port, madeira and sherry. Buy and sell wine online.
Coordonnées de contact
Royaume-Uni
- wineauctioneer.com
4,1
Bien
36 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Réponse de Wine Auctioneer
Thank you very much for your review, John. We’re glad to hear you were happy with the service received.
Megan - Wine Auctioneer
From winning all confirmation came…
From winning all confirmation came promptly and delivery followed shortly.
18 septembre 2025
Réponse de Wine Auctioneer
Thank you very much for your five-star review. We’re pleased that everything progressed efficiently from purchase through to arrival.
Megan - Wine Auctioneer
I was impressed how easy the site was…
I was impressed how easy the site was to use and also how quickly the wines arrived afterwards (within a week). There were warnings about the EU based wines having higher delivery charges but even so this came as a bit of a shock. It won’t stop me using the site again but fingers burned a wee bit there.
17 septembre 2025
Réponse de Wine Auctioneer
Thank you very much for your review, Richard. Really pleased to hear your order arrived promptly. We pride ourselves on being able to ship globally and review our delivery prices regularly to ensure they reflect the high quality of packaging and protection we provide while remaining affordable. However, any additional customs charges that may apply when shipping an EU lot outside of the EU are unfortunately beyond our control.
Megan - Wine Auctioneer
Good way to buy
Good way to buy. Found a few great bottles. Pricing pretty clear. Read the detail though.
13 août 2025
Réponse de Wine Auctioneer
Thanks for your review. We’re really pleased to hear you’ve had a positive experience.
Megan - Wine Auctioneer
Answered a problem immediately.
12 août 2025
Réponse de Wine Auctioneer
Hi Michael. Thanks for your 5-star review. We’re glad we could help quickly.
Megan - Wine Auctioneer
Excellent service
13 août 2025
Réponse de Wine Auctioneer
Thanks, Patrick! We’re delighted to hear you had an excellent experience with us.
Megan - Wine Auctioneer
Réponse de Wine Auctioneer
Thanks, Richard! We’re really pleased to hear you found the site easy to use and that your wine arrived quickly.
Megan - Wine Auctioneer
Almost flawless process
The product that I won at auction was packaged well for its international destination. Arrived in excellent condition and timely manner. They only negative came from DHL who refuse to delivery directly to our in-house locker system managed by "MyParcelLocker" company. I was forced to pickup from a location kms away from our residence, which was very inconvenient. We will take that up with them for future deliveries. Thanks again for supplying another quality product though.
12 août 2025
Réponse de Wine Auctioneer
Hi Andrew, thank you for your review. We’re delighted to hear your bottle arrived safely, well packaged and in excellent condition. We appreciate you sharing your experience with the delivery. Final delivery arrangements are managed directly by DHL, though we will pass this on via our account manager so it can be logged as feedback for their consideration. It’s great to know you’re pleased with the product and service from us, and we’re grateful for your continued support.
Megan - Wine Auctioneer
Easy process and fast delivery
Easy process and fast delivery. Excellent choice of wines each month.
13 août 2025
Réponse de Wine Auctioneer
Thanks for your review! We’re glad everything went smoothly and that you’re enjoying the wines on offer.
Megan - Wine Auctioneer
Wine Auctioneer intentionally…
Wine Auctioneer intentionally misrepresented the product to encourage bids, then failed to respond appropriately to acknowledge, replace or refund. Beware of such internet auction scam sites.
24 mars 2025
Avis spontané
Réponse de Wine Auctioneer
Hi Justyn, thank you for sharing your review. We want to reassure you that Wine Auctioneer does not intentionally misrepresent products. Accuracy and transparency in our listings are central to how we operate, and we would never encourage bids through misleading information.
We’ve reached out to you via Trustpilot to request further details so we can look into your concerns directly. Please do respond there, or contact our client services team, so we can assist you further.
Megan - Wine Auctioneer
Brilliant Service
I used Wine Auctioneer to sell some vintage champagne and they were absolutely brilliant at all stages. Getting the champagne collected and into the auction was really easy. They kept me informed at all times and the price achieved was fantastic. Best service I’ve received in years!
16 décembre 2024
Avis spontané
Réponse de Wine Auctioneer
Hi Jeremy, thank you so much for your wonderful feedback. We're delighted to hear you had such a positive experience with Wine Auctioneer. Best wishes, Eilidh at Wine Auctioneer.
Really happy with my purchase
Really happy with my purchase. Wine delivered promptly and well packaged.
Will definitely use again.
21 octobre 2024
Avis spontané
Réponse de Wine Auctioneer
Thanks, Andrew! Great to hear you’re pleased with your purchase and that everything arrived smoothly. We look forward to welcoming you again.
Megan - Wine Auctioneer
Effective sale of wine
Sold first part of my wine collection with Wine Auctioneer. First class service all the way from early professional advice, to easy receiving in their London warehouse, an efficient and effective auction, topped with a rapid payment within the same week of the auction closing. I am using again and I highly recommend. I am a harsh judge.
17 mai 2024
Avis spontané
Réponse de Wine Auctioneer
Thanks, Andrew. We’re delighted to hear you were happy with the full process, from consignment through to payment. It means a lot that you would recommend us and choose to use our service again, and we’re especially pleased to have earned the approval of a self-confessed harsh judge.
Megan - Wine Auctioneer
Really good range
Really good range, excellent shipping and quick customer service.
27 septembre 2023
Avis spontané
Réponse de Wine Auctioneer
Thanks, Alex. We’re so pleased you’ve been happy with the range and the service. We appreciate your custom and look forward to welcoming you again.
Megan - Wine Auctioneer
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