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Lisez les avis des autres

Noté 5 sur 5 étoiles

Winsurance agents always provide quick, courteous service! I have made numerous requests over the years and, in the end, they always come through!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Gonçalo was prompt, thorough and flexible with our insurance needs. He explained the terms clearly and helped us navigate to have our policy in place when we needed it, in this case to accomodate our... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Conheço a Rute Neto há muitos anos e sempre a considerei como alguém excelente no seu trabalho, assim como no seu relacionamento pessoal. Desta vez, a Rute ajudou-me, com os seus esclarecimentos muito... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Winsurance is very responsive for all our insurance needs in Portugal. I have been using them for the past 5 yeasrs and I am very happy with their continious help and services provided. Highly recom... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier d'assurances
  2. Mutuelle de santé
  3. Compagnie d'assurance voyage

Écrit par l'entreprise

Winsurance's core business is to be the guardians of clients' protection, by mitigating risk and losses. Personal interaction is factor of differentiation; we strongly believe that only human interaction generates trust and creates empathy among people with the same values and beliefs. Therefore, we focus on adding value across the entire client journey, from initial contact to ongoing support on claims. Our trustable and professional team are committed to add value to each Client. We work with a wide range of reliable insurers to provide tailored insurance solutions to meet specific needs of our clients, in special to Expats communities. We work with all kinds of insurance. To ensure ease of access and availability, we have embraced omnichannel technology that provides almost 24/7 support through social media, apps, websites, WhatsApp, mobile phones, and email. While we leverage technology to enhance our client's experience, we understand that personal interaction remains the differentiation factor in our business. As an independent broker, we are fully licensed and regulated by the insurance market regulator (www.asf.com.pt). To summarize, Winsurance is committed to being a trusted partner in protecting our clients' assets and helping them achieve their financial goals. We offer a human touch that sets us apart from other insurance providers and strive to provide the best possible insurance solutions and services to our clients.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

159 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

quick, courteous service

Winsurance agents always provide quick, courteous service! I have made numerous requests over the years and, in the end, they always come through!

11 avril 2026
Avis spontané
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Réponse : Winsurance

Dear Douglas, thank you so much for your kind comment! We're always here to help you!

Noté 5 sur 5 étoiles

Always a good experience

Gonçalo was prompt, thorough and flexible with our insurance needs. He explained the terms clearly and helped us navigate to have our policy in place when we needed it, in this case to accomodate our travel plans. We were also able to clarify a few detail with him during an online community forum we participated in. I highly recommend Winsurance for your insurance needs. We have secured various policies through them and always have a good experience and it is affordable.

23 mars 2026
Avis spontané
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Réponse : Winsurance

Dear Steve, thank you so much for the trust you’ve placed in us! We’ll always be here for you!

Noté 5 sur 5 étoiles

Winsurance is very responsive for all…

Winsurance is very responsive for all our insurance needs in Portugal. I have been using them for the past 5 yeasrs and I am very happy with their continious help and services provided. Highly recommend them!

20 mars 2026
Avis spontané
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Réponse : Winsurance

Dear Cecilai, thank you so much for your kind review! It was a pleasure to have you with us!

Noté 5 sur 5 étoiles

Servico muito profissional e rapido

Servico muito profissional e rapido. Atendimento claro, eficiente e sempre disponivel para ajudar. Recomendo.

7 janvier 2026
Avis spontané
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Réponse : Winsurance

Cara Patrícia, agradecemos imenso a sua opinião. Gratos pela confiança!

Noté 5 sur 5 étoiles

I am very impressed with KNOK

I am very impressed with KNOK, through Winsurance! I was able to have an online doctor visit within three hours of my call and received a prescription by email, just after the call. What a great doctor, that understood my symptoms and has me on a path to feeling and getting better.
Kudos to Rita at Winsurance, for showing me the simple steps to using KNOK.

15 janvier 2026
Avis spontané
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Réponse : Winsurance

Dear Jim, it’s wonderful to know we’ve had a positive impact on your life. You can always count on us!

Noté 5 sur 5 étoiles

My agent Madalena Rodrigues was…

My agent Madalena Rodrigues was excellent. She was extremely helpful and quick to respond to any concerns. She provided me with a plan to suit my needs and walked me through the process. It went very smoothly.
I would highly recommend Madalena and enjoyed working with her.

5 janvier 2026
Avis spontané
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Réponse : Winsurance

Dear Breda, thank you so much for your kind words! It’s a real pleasure to know you felt well looked after by our team.

Noté 5 sur 5 étoiles

Wonderful Insurance Option

Rita and the whole team were so very helpful, I can’t recommend them enough. Not only that but I feel the cost for our coverage was extremely reasonable with 2/3 of my family having health conditions. I love being able to pay the whole amount upfront instead of paying monthly.

22 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

It was a joy working with Madalena!!

We were referred to Madalena from our friend and it was a true pleasure doing business with her. We don’t speak fluent Portuguese or know our way around the bureaucracy of Portugal beings though we are Americans, she was very patient and passionate about her job. She actually went above and beyond with some of the things I was asking her to do. I would definitely refer Madalena to anyone.

11 décembre 2025
Avis spontané
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Réponse : Winsurance

Dear Tyrone, thank you so much for your kind review! It is always a pleasure to help!

Noté 5 sur 5 étoiles

I recently needed some physical…

I recently needed some physical therapies through my insurance for the first time. I reached out to Winsurance for help, and Goncelo Mateus responded. He answered my questions promptly and patiently. He also contacted the insurance company for me. I'm very grateful for all his help!
I would also like to commend Winsurance for providing us a Customer Journey Assistant like Goncalo. It has made a huge difference in our experiences. Thank you.

1 octobre 2025
Avis spontané
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Réponse : Winsurance

Thank you so much for your review! Always by your side.

Noté 5 sur 5 étoiles

Goncalo Mateus helped me with my…

Goncalo Mateus helped me with my reimbursement for treatment with an orthopedist. He continually kept me informed and contact the insurance company regarding the status of my reimbursement. He never gave up and provided me with clear information. If it were not for Goncalo, I would have had to deal with the insurance company on my own which would have been difficult for me. I cannot thank Goncalo enough for all he did to help me with this insurance claim.

20 octobre 2025
Avis spontané
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Réponse : Winsurance

Dear Kenneth, thank you so much for your kind review! It is always a pleasure to help!

Noté 5 sur 5 étoiles

Winsurance- a great company for finding the right insurance

Winsurance is a great company that made finding insurance in Portugal very quick and easy. My contact, Rita, was very helpful and relatable. As an expat, I was feeling overwhelmed by the whole idea of looking for private health insurance. Rita emailed me all the necessary information to make an informed decision with confidence. The process was completed quickly, all by email. I highly recommend this company.

20 octobre 2025
Avis spontané
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Réponse : Winsurance

Dear David, thank you so much for your comment. We are really glad to know that we could make a diference! Always by your side!

Noté 5 sur 5 étoiles

Outstanding Support and Service!

Madalena took care of everything for me. I just told her what I needed, and she handled the whole process professionally and efficiently until I got my insurance. She was super friendly, helpful, and always available. I highly recommend Winsurance and Madalena without hesitation!

21 octobre 2025
Avis spontané
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Réponse : Winsurance

Dear Singh, thank you so much for your kind review. It is always a pleasure to help!

Noté 5 sur 5 étoiles

Rita and Winsurance experience

Rita is a great asset to have on your side. She immediately began work on my request for insurance the day I emailed her. She always responded to my inquiries quickly and resolved or answered my questions thoroughly. I highly recommend WInsurance, and Rita, for newly arrived immigrants/expats seeking health insurance.

14 octobre 2025
Avis spontané
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Réponse : Winsurance

Thank you, Daniel, for your kind words and for taking the time to share your experience. At Winsurance, we take pride in providing clear and attentive service, especially to those newly arriving in Portugal.
Welcome, and thank you for your trust!

Noté 5 sur 5 étoiles

Highly Recommend Winsurance!

Excellent service and fast response from Helena and Rita @ Winsurance. The ladies went above and beyond, while helping us to obtain our Travel and MGEN Health insurance policies. My husband and I highly recommend their service!

1 octobre 2025
Avis spontané
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Réponse : Winsurance

Dear Enin, thank you so much for your kind review. It is always a pleasure to help!

Noté 5 sur 5 étoiles

Great service and they listen to your requirements

I have been using Winsurance for a while for Health and Motor to Travel insurance (today). I have always had a good experience (in English language) from the team and Gonçalo gave me good advice and found me the right policy at the right price. Recommended.

1 octobre 2025
Avis spontané
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Réponse : Winsurance

Thank you so much for the review! At Winsurance people are the priority!

Noté 5 sur 5 étoiles

Excellent service and amazingly fast…

Excellent service and amazingly fast response from Madalena. This is the second time we have used Winsurance and highly recommend them!

30 septembre 2025
Avis spontané
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Réponse : Winsurance

Thank you so much for your kind review! It is always a pleasure to help!

Noté 5 sur 5 étoiles

Been with Winsurance for over 3 years

Been with Winsurance for over 3 years. Recently wanted to price shop and consider new options for the family health insurance.

Madalena Rodrigues and Gonçalo Mateus were amazing during the whole process. They price shopped and presented all the options to us, even taking the time to jump on a video call to make sure we understood all of them along with the differences. They addressed all our concerns in a timely manner and were very patient with all our questions we kept sending them throughout the process. Also they are fluent in English, which was very helpful to us.

Can't thank them enough and highly recommend them for any insurance needs.

24 septembre 2025
Avis spontané
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Réponse : Winsurance

Thank you so much for your kind review! It is always a pleasure to help!

Noté 5 sur 5 étoiles

Conheço a Rute Neto há muitos anos e…

Conheço a Rute Neto há muitos anos e sempre a considerei como alguém excelente no seu trabalho, assim como no seu relacionamento pessoal. Desta vez, a Rute ajudou-me, com os seus esclarecimentos muito completos sobre uma decisão a tomar relativamente a uma mensagem duma operadora concorrente que me pareceu, pela linguagem utilizada, uma possível situação de fishing informático. A ajuda da Rute foi muito importante para me ajudar a tomar uma decisão correcta relativamente ao assunto em causa.

7 septembre 2025
Avis spontané
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Réponse : Winsurance

Olá Francisco. Agradecemos imenso a sua review. É sempre um gosto saber que fazemos a diferença. Obrigada pela confiança.

Noté 5 sur 5 étoiles

Experiência impecável com a Winsurance e a Rita

Tive uma experiência excelente com a Winsurance, em particular com a Rita. Desde o primeiro contacto, demonstrou uma enorme simpatia, profissionalismo e dedicação. Ajudou-me em todo o processo de adesão ao seguro de saúde MGEN, esclarecendo todas as minhas dúvidas de forma clara e eficiente.

Senti-me sempre acompanhado e bem apoiado, algo que faz toda a diferença quando se trata de questões de saúde e seguros. A Rita foi incansável, atenciosa e extremamente competente — tornou um processo que poderia ser complicado em algo simples e tranquilo.

Recomendo vivamente a Winsurance e, em especial, o apoio da Rita a quem procura um serviço de excelência, humano e de confiança.

4 septembre 2025
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Réponse : Winsurance

Hi Neil! It´s so gratefull read reviews like this one. Thank you so much for trusting in us. Rita is, indeed, amazing. Alaways here to support you!

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