WJMTech LTD Avis 

467
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Computer is solid. Ordered quick, delivered quick, company used to deliver was excellent. Keyboard is a nice silent one so I don't wake my partner up or bother her when she's watching TV. All roun... Voir plus

Noté 5 sur 5 étoiles

Really easy to order my new laptop. The site was easy to navigate to find the right product that i needed. After the prompt delivery I had a question about my order which a contract WJWTech by ph... Voir plus

Noté 5 sur 5 étoiles

the team were quick with service and delivery, their customer service is immaculate. its crazy how affordable the prices are for such quality pc's - been using mine without any hasle. I'll definitely... Voir plus

Noté 5 sur 5 étoiles

Received some great advice on which build to consider. Once my order was placed, it arrived really quickly, even with the changes I had requested. The build quality is fantastic, with no mistakes th... Voir plus

À propos de l'entreprise

  1. Magasin d'informatique

Informations provenant de diverses sources externes

WJMTech is a top rated re-seller of refurbished computers, laptops and gaming PC's. We test each item carefully prior to dispatch which is always with DPD's Next Day Tracked service. We provide a 365 day Warranty as standard.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

467 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(467)

54 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service

Spoke to someone for advice before I placed my order and they were extremely helpful and explained everything to me. My order was delivered promptly.
Slight problem when set up but that was down to delivery driver not being careful. Problem was easily solved with one call to the office.

11 juin 2023
Noté 5 sur 5 étoiles

WJMTech what a great experience

WJMTech was new to me but I have been so impressed after purchasing a refurbished HP EliteDesk windows 11 Pro PC from them. Their pre sales support was outstanding, answering my questions quickly and best of all customising the PC to my specification. The PC unit was quickly received after ordering it and was packaged beautifully. I had a small issue which I must stress turned out to be nothing to do with the PC I bought from WJMTech but even so WJMTech were so helpful assisting me to cure the issue. Having discovered a great company I will be returning when I next need some PC equipment. Top notch!!

2 mai 2023
Avis spontané
Noté 4 sur 5 étoiles

Good hardware but software missing

I have now had 2 computers from WJMTech and have been pleased with the hardware which has been as described and works as expected. They arrived well packed too. The reason for 4 stars is that one of the computers did not have the software described installed. Windows was fine and all worked as it should, but the additional software was missing despite the paperwork saying all had been loaded and checked. Not too much of an issue as anything required can be downloaded of course.

7 avril 2023
Logo de WJMTech LTD

Réponse de WJMTech LTD

Hi Robin,

Thank you for the review. All units going out have the same Windows Clone which includes Google Chrome, OpenOffice and Windows Defender. We do not install any other software

Kind Regards

Noté 1 sur 5 étoiles

Saw an advert on google for a…

Saw an advert on google for a Refurbished i7 PC with GTX 1650 card and SSD. The description clearly stated it came with the graphics card.
When I got to the website it then asked me to select options of graphics etc which was very confusing. However the description at the bottom said refurbished item with Graphics card and memory etc. Therefore I added a comment to my order to say I was ordering based on the description.
Once the order was placed I was then phoned by an extremely rude representative from WJMTech whom stated that I had to select the options and would cost additional money for the options mentioned in the description. I explained this was extremely confusing and I explained how the description and title showed contradicting information. He was extremely rude and made out I was an idiot and the item was not as described. I requested a refund and still got a response with attitude. I then asked for his name and he hung up on me.
I order computer equipment for my company all the time and this is the first and last time I ever use WJMTech. I will also be reporting them to Trading standards based off the description and title I took screenshots of.
Avoid!
EDIT: Just seen I've had a response from WJMTech. Rather than apologising for their rudeness, they have stated that I was trying to Scam them. Under no circumstances did I want to rip any one off or scam anyone and I refuse to be accused of such. I showed all the facts to TrustPilot including the description of the item and where the confusion was and they acknowledged and verified my review. All I was after was acceptance that their description was incorrect and a refund.
Again Avoid. There are so many better computer providers out there that value their customers and treat them with respect.

19 avril 2023
Logo de WJMTech LTD

Réponse de WJMTech LTD

Unfortunately this customer was trying to force us to send a £600 Gaming PC, whilst only paying £280 for it. We explained to Gary that you need to actually pay for the upgrades if you want to receive the upgrades. But he was adamant that he should receive all the optional upgrades for free. We have never had a customer claim this to be the case, and no-one else has complained about this like Gary.

It appears Gary knew exactly what he was doing, he was well aware that the upgrades are optional. Gary became rude and defensive on the phone once informed that you cannot get a £600 PC for £280, we cannot treat Gary differently from every other customer just because he threatens to leave bad reviews, and go to 'Trading Standards'. Its quite simply a scam attempt, thankfully these people are few and far between other honest customers.

Noté 5 sur 5 étoiles

My PC arrived quickly and well…

My PC arrived quickly and well packaged. I am happy with the condition, it was good value for money.
I had a small query which was answered straight away and my problem was sorted. Thankyou.

19 février 2023

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