It was awful. I ordered a paneer tikka pizza from their DABBA restaurant. Received chicken pizza, which was insane. How can they give that to a vegetarian order? Tried contacting customer service many... Voir plus
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If I could give no stars I would. The food was late, first of all. And the quality of what I received was awful! The pizza was undercooked and soggy and tastes worse than the stuff I used to get in hi... Voir plus
Tried Wonder with 2 individual purchases. Then started getting monthly subscription charges that I did not think, or possibly realize, I signed up for. Complained to Shanan at customer service... Voir plus
Shady Company. They advertise "Free Delivery" all over their site. When you check out it says "Delivery: Free" but they add a 6$ "Service fee" if you have the food delivered. On top of that added... Voir plus
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HORRIBLE customer service WONDER
Horrible customer service from phone agent "Seffie". She was the worst customer service agent I have experienced. She was unhelpful and lied about the entire situation. Instead of solving the problem, Seffie became the problem.
I suggest the manager listen to the call I received from Seffie on December 31 at 7:35 pm.
I mean this is the worst food on the…
I mean this is the worst food on the planet it'll get someone sick.
This company seems eager to please & that's one of the concerns
This company seems eager to please. It's a great concept and I love having a huge variety of dishes. I'm much more of a "sampler" so being able to order appetizers and sides is awesome. The portions are a decent size and when my order arrives it is as hot/warm as I'd like it to be. I always order more than one meals worth so it's nice to be able to take them out of the bag before deciding what I want to eat.
My issue and the reason why I can't give a higher rating is the inability for anyone to read the directions I provide. I don't know what map app wonder uses but it does not send the drivers to my house but instead sends them the wrong way up a one way street and then the drivers "wonder" where my house is. I indeed wonder why not only doesn't the driver look at the directions, ever, and I also wonder why, when I've provided feedback ASKING them not to do that, the Middletown location thinks they know better.
Making things worse is the "instant chat" feature. While I appreciate the eagerness of the person who responds to my chat, they have never passed along my feedback or even answered the most basic question "If you are sending a replacement order because the driver gave my food to someone else, who gets the tip"?
I was willing to give them a try, have now spent close to $20 for two months worth of "priority" service but I'm not going to give business to a company that thinks they know better than I do where I live.
The last thing on this is they don't disclose how many stops the "courier" (that's their word for the driver) has so while you think your food is on the way to you, it really isn't and you can't tell when tracking the order where the driver is going or when they're actually going to arrive.
Since I still have almost a full month that I've paid for, I'll keep ordering from them but nothing I want to eat the same day.
Wonder Promotion not available in store
After receiving multiple flyers stating 50% off your first two orders, I finally decided to give it a try.
Since I am 1 block from Wonder, I walked over to give my order and wait . I already saw what i wanted from the app. I entered the same option to the cart at the store.
However, at checkout , there is no option to enter “Use Code” for the 50% off promotion.
I asked the staff. They said there is no way to enter the code at the store.
No promotion is available.
Only on the app.
Ordering on line app is counter productive. Its quicker to walk to the store (for me).
I won't be patronizing the Woodbridge NJ or any other Wonder.
I worked as a dishwasher at Wonder.com
I worked as a dishwasher at Wonder.com, and unfortunately, my experience wasn’t great. The training for my position felt lacking, which made it difficult to adjust to the job. As someone who struggles with depression and has a disability, I found the work environment challenging. I ultimately requested my termination because it wasn’t a good fit for me, but the overall experience left me feeling disappointed. I hope they improve their training and provide better support for employees who may need accommodations.
Blocks people for giving honest review
Blocks people for giving honest reviews. That is a low business practice. Some places in the NY cant get their in person service straight, which others were uppar. I filled the survey and gave my honest opinion. YES most portions were small while price were high. Yes some venues did not notify of missing ingredients, although they showed available. Few had long wait, to the fact that I missed my ride home. And others were more substantial.
Surprised by the monthly subscription.
Tried Wonder with 2 individual purchases. Then started getting monthly subscription charges that I did not think, or possibly realize, I signed up for.
Complained to Shanan at customer service whom helped cancel the subscription and provide some credits.
The kitchen serves very good food from such a wide variety of menus that it is definitely worth trying.
Good luck Wonder.com
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