Wondercraft Avis 

i genuinely believe that wondercraft ai is set to purposley make mistakes to use up your credits. no matter how good the prompt is, it continues to make silly mistakes.

This company has horrible customer service. The app is crap. Glitches and you can never complete a project. Customer strive will not help you

Charging me twice a month for a billing period. So originally my subscription should renew at 12th in a month. That day I paid 50$. On the 26th same month, they take another 50$ for the same billing period. And there are no credits, which they did took money for. Trying to contact customer support, but no answer.

this service is not good and it is very difficult. Whatever you do, do not put your credit or debit card on their system because no matter what you do even after canceling the no good service they will continue taking money from you and the only way to stop them is to get a new card. Use Caution when dealing with these people. I have never used it and canceled in May and they keep taking money every month and will not allow me to erase my account.

Total scam. Tried to cancel and unsubscribe multiple times. Never got refunded after the first promised refund if I did not like it.. Owner cancelled our meetings to discuss. Got charged AGAIN a year later and I cant get ahold of anyone. Now I am gonna have to do a chargeback with my credit card company.

Super clever platform, helped me produce videos for my business. Deep capabilities and helpful support guides.

Terrible website, churns through tokens and difficult to get it to edit correctly. When you do it just churns through more tokens. They also do not offer refunds if subscriptions come out. My advice is if companies won't back themselves with refunds for their products is to stay clear!

If I could rate this a zero, I would. Terrible website, not only does the AI barely work and cannot create actually decent-looking stuff, but they won't let you know that you won't be able to download anything off of it for free unless you go through all of the steps of making an ad, then editing it, and then trying to actually have it for yourself. Such a shameful and absolutely abysmal website, DON'T EVER USE!

Very disappointing experience — paid plan still exports promotional audio and drains credits

I used Wondercraft AI Studio on a paid plan to create a voiceover. In the studio preview, the voiceover played correctly and sounded clean. But after exporting, Wondercraft inserted promotional/watermark-style audio into the exported file.

This happened multiple times, and each export or generation action consumed credits. The worst part is that the preview does not clearly show what the final exported file will actually contain. So you think everything is fine, export it, lose credits, and then discover the exported file is not usable.

Their AI chat/support also made the process more frustrating. Instead of giving clear answers, it felt vague and circular, and the interface/buttons made it easy to waste more credits trying to fix the issue. Customer service was not helpful.

For a paid service, this is unacceptable. A customer should not pay for credits, preview a clean file, and then receive an exported file with promotional audio inserted into it. That feels misleading and designed more like a credit-draining system than a real professional service.

I cannot recommend Wondercraft AI Studio unless they fix their export process, stop inserting promotional audio into paid users’ exports, and make their credit usage and limitations completely clear before charging users.

I've created 3 audios and all 3 of them have technical issues; the voices cut out an average of 10 times each. Besides, customer service is a bit slow at solving problems.

Very scammy. They charged me without my knowledge and do not reply to my emails. Don't approach this platform. I might have to change my bank details now. A true hassle.

I'm not an expert on AI content generation, so I probably haven't been the ideal person to stress trest the product and give the most expert feedback.
But from what I can tell, the team and founder behind it are really open to feedback and their support for any issue is great, which is extremely important for this kind of SaaS companies.

I genuinely wanted this platform to work for me. The concept is strong, and on the surface, it offers tools that could be valuable for creators working with audio.
However, my experience has been frustrating. The interface and workflow feel more complex than they need to be, and tasks that should be straightforward often require more time and troubleshooting than expected. When you are working against deadlines, friction like that adds up quickly.
It originally felt designed for non-technical users and was straightforward to navigate. Over time, however, it has devolved into an AI video feature-heavy environment that seems better suited to highly technical users into that. Many of the newer tools feel outside the scope of what clients like myself actually need, the audio features which were exceptional and then not. More concerning, glitches within these newer features have resulted in many tracks being lost, and while there may be recovery options, there is no simple or reliable way to restore that work. When time and content are the primary assets, that risk is difficult to justify.

Tried creating a podcast with their generator, once the script was made it made me go through each individual dialogue piece and had me use credits on each of them. i dont mind using credits to do such things, but having me spend 30 minutes to manually pay for each sentence, for a mideiocre result is pissing me off. Waste of time.

They make you upgrade the basic version, to one that you have to pay. I said, ok you know what maybe the other version will be great ! It is not, it is basically the same version as the free one but with more credits !

Then they ask you to take ''an appointment with the CEO'' to refund you, but when you use the link, it doesnt work at all !

I other terms, dont pay it's no worth it !
I don't recommand at all !

I once believed in Wondercraft. Its parrot mode gave real personality to a voice—something meant to live on in audio form for a friend’s children and grandchild. I'd found nothing like it in 2024. That was priceless.
So I recommended the service and he paid premium.
When Wondercraft lost his voice tracks in February, it was devastating. By Summer we tried again and in September we thought ok, they restored them. They recovered some, only to lose them again within days and horribly AFTER we'd edited them. Getting them restored felt like pulling teeth. During this time, the company shifted focus to new features and a redesigned interface. For me, unfortunately, the new services didn’t work properly—and longtime users like us, my friend and our community seemed quietly discarded.
Support became slower, at times even dismissive. And for my friend, for over $1,000 paid, the product never materialized and the service didn’t delivere on its promise to restore the lost tracks. Id suggested he simply request a reprieve from the steep costs and he basically was told to finish the work himself (in essence begin again but without their support and then good riddance) Whatever the trade-off, he got the short end of the stick. I was gutted.
What began as an inspiring project to preserve a voice for future generations became a year-long struggle of lost voices, lost trust, and disappointment. I no longer use Wondercraft. I’ve since found other platforms that now offer the same features—reliably. But to my friend, I'm so sorry I got him into this.
For creators who value their time, money, and emotional investment: tread carefully. The Wondercraft that once showed promise has lost its grounding in reliability and customer care.

Ai Couldnt follow simple prompts , and gave me an audio response that sounded "so called" similar when it did not. Very Unpleased.

My reason for trying out Wondercraft was to create a podcast from a pdf. The experience was mixed. There interface is clean and I like it. It is pretty user friendly. I uploaded my own voice sample to use in the podcast. The render they did was okay, but too far out from the original. But when I applied it to the actual podcast a very strange accent was applied. Making it sound weird and useless.
I could not find a way to correct mistakes, like 'go back one step' or something like it. The AI refused to convert the full pdf to a podcast. It took me 5 runs to have it convert 75%. The sound and feeling of the end result is still very unnatural sounding. You know it is AI and not real people. Although using the Parrot function, which I think is very good, I managed to make it sound more human. But using that function uses up all credits.
Then the podcast is full of blips, missing word parts of words and pronunciation errors. I cannot use it unfortunately.
For my purposes Wondercraft is still too much in a development stage and too expensive at the same time. I will cancel my subscription and return at a lager stage.