Woodsmith Avis 

Very helpful. Sent me a great email to say that they would let me know as soon as the item was in stock - which they did. Even though I placed the order just a few days before Christmas it arrived the day before.

I can’t praise customer service especially Izzy, enough for ensuring safe delivery of my purchase for my husband .Izzy went above and beyond chasing up the failed delivery service for 3 days, with emails and phone calls until it arrived in time for Christmas . I can’t say the same for the delivery service they used unfortunately which is of no fault of Woodsmiths. I can’t wait to give this special gift at Christmas and will definately be using them again and recommending to friends . Thank you so much Woodsmiths UK. Merry Christmas to you all.

Brilliant company to deal with, where nothing is too much trouble. Great products.

Excellent service .Im not allowed to use my new Axe until Christmas but I'm certain it will be worth it the wait !

Product was delivered promptly and nice to find a more independent trader with such a wide range of quality products! Will buy from them again.

Superb customer service.

I ordered a Kalthoff small wood carving axe and the customer service I received has been next to none. Thank you, spending the kind of money I did is not usual to me, knowing it has gone on a good quality product and to a brand that truly cares is a bonus.

Tormek jigs purchased for a good price and despatched next day. Very good service.

Easy to place my order which was delivered on time.

Great service, and quick delivery of a fantastic axe!

No problems, order arrived quickly. Would use again. Many thanks

Really helpful team at Woodsmith. I highly recommend them as one of the best sellers of hand tools for greenwood working.

We needed a handle for our garden sickle which was not produced after 1939. We were recommended to contact Woodsmith who asked for dimensions of the tang and recommended a handle in stock which we could modify to fit. The order arrived on time, which we fitted. The pre-war sickle is now good for another 80+ years.

Izzy is awesome, she provided great advice, timely responses to my queries and fast and secure postage.

Would highly recommend, they have a great selection of item, with the customer service and knowledge to match.

Knowledgeable informative communications

Bought some wedges for axe handles, good straight grain, smooth finish and rounded edges.
Quick delivery

Ordered a book. It rocked up in a timely manner…very pleased!

Always a excellent service and when I phoned up to get some information the guy was very helpful and friendly spot on service all round

Great piece of kit (a sickle) received swiftly from Woodsmith. They also provided excellent customer service - I contacted Woodsmith for some advice on sharpening the sickle and they were extremely helpful.

I was looking for a new handle for some poultry shears which I purchased years ago but never used as one of the handles broke. I discovered Wordsmith on the internet and was impressed at the range of tool handles on offer. I ordered a file handle as it seemed to be the nearest to the one I need to replace. It was made of ash and roughly the same size as the missing one. It was not expensive and it arrived within 2/3 days. I had to refashion the hole/slot into which the metal blade fits and file away a little amount of the metal cap that surrounds it. I learnt how solid and strong the ash handle is. I had to file down the part of the blade that fits into the handle and just pushed it in. As it stands the blade is very firmly in the new handle and the shears now function as they should, but if it works loose I can always use a suitable adhesive to strengthen the union. In short I am very pleased indeed with my Woodsmith purchase.