Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I required a variety of decent quality steel rulers and was delighted to find Woodsmiths that had a range of Shinwa Stainless ones in various sizes that seemed fairly priced. Prior to ordering I d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very nice, good quality knives, easy to use website, fast delivery and item well packaged. There are useful videos on the site, with advice, and the lady I spoke to when I telephoned was friendly,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The handles of my two small axes, formerly my late father’s, had snapped under the heads. Wanting to retain the excellent heads I combed the internet for suitable handles, preferring quality to chea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant, wonderful, warm salt of the earth folk who often go that extra mile to please, best postage and packaging BAR NONE too. Seriously, if there were awards for packaging, Woodsmith team would w... Voir plus

À propos de l'entreprise

  1. Magasin de matériel pour le travail du bois
  2. Artisanat
  3. Magasin d'outillage

Écrit par l'entreprise

Woodsmith is a family-run business based in Whitley Bay, North East England, offering one of the UK’s most trusted selections of premium woodcraft tools, books, and supplies. Our small team is made up of passionate woodworkers, turners, carvers, and coppice workers – we don’t just sell tools, we use them. Whether you're after the perfect carving axe or advice on traditional charcoal burning, we offer honest, expert guidance drawn from real hands-on experience. We’re proud to be trusted by some of the world’s leading toolmakers, including Gransfors Bruk, Thorn Wood Forge, Hultafors, Morakniv, Ray Iles, Ashley Iles, Shinwa, Robert Sorby, and Tormek (to name but a few!). Our carefully curated range includes hand-forged axes, drawknives, chisels, measuring tools, sharpening systems, turning tools and more – supporting everything from green woodworking to small-scale woodland management and traditional crafts. With fast worldwide shipping and new stock arriving daily, our online store connects woodworkers across the globe with tools they can rely on – backed by five-star rated service and honest, knowledgeable support.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

282 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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5,0

Tous les avis

(282)

68 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service, fast delivery

26 août 2025
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Réponse de Woodsmith

Hi Anna, Thanks for the review, we are so glad to hear you appreciated using our service. Always here to help...

All the best,
Billy | Woodsmith

Noté 5 sur 5 étoiles

Did what it said on the tin!

Great product and great value, arrived on time and I was able to complete my job easily.

26 août 2025
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Réponse de Woodsmith

Thanks Roy, We are glad to hear you had a good experience shopping with us. Thank you for the review!

All the best,
Billy | Woodsmith

Noté 5 sur 5 étoiles

An excellent place for anyone working with wood

This place and the team here are brilliant, such a lovely community so passionate and knowledgeable about working with wood. I've been in store and ordered online and the quality of equipment is always brilliant. Thank you, highly recommended!

29 juillet 2025
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Réponse de Woodsmith

Thank you so much for taking the time to leave this review and your kind words, it is really appreciated! Always here to help wherever we can.

All the best,
Izzy | Woodsmith

Noté 5 sur 5 étoiles

Good advice & a great product.

A good chat on the phone about my purchase, very helpful guy. The hickory handle supplied was superb quality with a traditional shape to suite the vintage axe head. Delivered next day. Excellent service.

29 juillet 2025
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Réponse de Woodsmith

Hi Kevin - thank you so much for taking the time to leave a review. Delighted we were able to help and your happy with the handle. Happy axe rehandling!
Best,
Izzy | Woodsmith

Noté 5 sur 5 étoiles

Faith rewarded

When you take a gamble on a small family run operation, it is a great moment when your faith is rewarded.
Here was an example where I was struggling to find the exact item I wanted, so I made my search parameters as precise as possible and got a handful of results, with Woodsmith being the one that stood out. They even had a photo of the caulked handle I was looking for to replace the rotten one on my antique Bill Hook.
I placed my order online, then got updates on delivery, great communication is the key to good online business, so that was reassuring.
When my handle arrived I was delighted with the quality. Beautifully crafted in hardwood and now fitted and oiled and ready for another 150 years of service. Well perhaps it will need replacing before that. I can only hope that such a place as Woodsmith will be there to provide for those handcrafted, niche requirements that keep these tools and all the related crafts, including carpentry, and our history alive.

28 juillet 2025
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Réponse de Woodsmith

Hi Steve, really appreciate you taking the time to leave this kind review. Really glad we were able to help and you were happy with the product. Please just get in touch if we're able to assist again in the future.
All the best
Izzy | Woodsmith

Noté 5 sur 5 étoiles

Easy to order and a great product…

Easy to order and a great product delivered quickly

22 juillet 2025
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Réponse de Woodsmith

Hi Tim - thank you for leaving a review! Glad the process was easy and you were happy with the product.
All the best
Izzy | Woodsmith

Noté 5 sur 5 étoiles

Charming people

Charming people, prompt delivery. Quality billhook handle - correct value for money. Really pleasing outcome.

22 juillet 2025
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Réponse de Woodsmith

Thanks for the review, Rob - very kind words! Glad you were happy with the quality and value for money. Hope to be able to help again soon.
All the best
Izzy | Woodsmith

Noté 5 sur 5 étoiles

Excellent service with the prompt…

Excellent service with the prompt delivery of the item ordered

30 juin 2025
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Réponse de Woodsmith

Thank you so much for taking the time to leave a review, Robert. So glad you were happy with the service and delivery. Hope to be able to help again soon.
All the best
Izzy | Woodsmith

Noté 5 sur 5 étoiles

Excellent service

Excellent service

26 juin 2025
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Réponse de Woodsmith

Really delighted to hear you were happy with the service! Hope we can assist again soon.
Best
Izzy | Woodsmith

Noté 5 sur 5 étoiles

Great tool and delivery

Very happy with the froe I bought, great quality tool at a good price. Was very well protected in the packaging. Delivery was smooth and efficient, as well as the whole process for age verification

26 juin 2025
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Réponse de Woodsmith

Hi Jordan - appreciate you taking the time to leave a review and that it was a positive experience with Woodsmith. Hope to see you again soon!
Best
Izzy | Woodsmith

Noté 5 sur 5 étoiles

Best products and best customer…

Best products and best customer service! Can’t recommend enough!

26 juin 2025
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Réponse de Woodsmith

Thank you Ziv! Was a delight communicating with you and assisting with your purchases, I hope you are enjoying your tools very much and we will speak again soon.
Best
Izzy | Woodsmith

Noté 5 sur 5 étoiles

Great Service

Great service, good product.

23 juin 2025
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Réponse de Woodsmith

Thank you Andy! So glad we were able to assist.
Best
Izzy | Woodsmith

Noté 5 sur 5 étoiles

Always great service from Woodsmith

Always great service from Woodsmith, there was a mistake made by the courier, which was quickly resolved.
I have been a customer since before they hat their shop, which I am looking forward to seeing when I get a chance.

23 juin 2025
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Réponse de Woodsmith

Thank you so much for the understanding with delivery, John - and for leaving a kind review. So appreciated.
Best
Izzy | Woodsmith

Noté 5 sur 5 étoiles

Fantastic company

Fantastic company to deal with. Great customer service by Izzy and we were kept informed every step of the way. Very knowledgeable and supportive team. Highly recommend.

23 juin 2025
Avis spontané
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Réponse de Woodsmith

Thank you so much for the kind words – it really means a lot! I’m really glad we could help. Hope the kiln produces a lot of great charcoal for you and hope to help again in the future.

All the best,
Izzy | Woodsmith

Noté 5 sur 5 étoiles

Great service

Great service; quick delivery. It's good to buy from a local independent business and one who it's passionate about what they do!

28 mai 2025
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Réponse de Woodsmith

Thanks so much for the lovely review – we really appreciate the support, especially as a small independent business. We’re genuinely so passionate about what we do, so it means a lot to hear that came through. Glad everything arrived quickly, and hope we can help again sometime!

All the best,
Izzy | Woodsmith

Noté 5 sur 5 étoiles

Great customer service and fast…

Great customer service and fast dispatch.

28 mai 2025
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Réponse de Woodsmith

Thanks so much for the kind words! Really glad you were happy with the service and that everything got to you quickly.

All the best,
Izzy | Woodsmith

Noté 5 sur 5 étoiles

I telephoned ahead for an item I could…

I telephoned ahead for an item I could not find anywhere, and staff made a physical check to verify what the website showed, before I travelled to the shop.

29 mai 2025
Avis spontané
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Réponse de Woodsmith

Thank you so much for the review, Andrew! Always happy to help.
Best
Izzy | Woodsmith

Noté 5 sur 5 étoiles

A wonderful business

A wonderful business - there was a slight delay getting an order shipped over from America, and they communicated brilliantly along the way and were even so generous as to throw in another book. I couldn't recommend highly enough and it's nice to be able to order from a small family business - the care they put in is clear. I wouldn't hesitate to order from again.
Thank you, Izzy, for the great communication and copy of Worked! Much appreciated!

23 mai 2025
Avis spontané
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Réponse de Woodsmith

Thank you so much for the review, Martin! Hope you're enjoying the books :)
Best
Izzy | Woodsmith

Noté 5 sur 5 étoiles

Another great company to deal with…

Another great company to deal with delivery was quick and well packaged really well

28 avril 2025
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Réponse de Woodsmith

Thank you so much for taking the time to leave a review, Carl! Appreciate the kind words and delighted to hear you were happy with the service and packaging.
Best
Izzy | Woodsmith

Noté 5 sur 5 étoiles

Hermes self adhesive abrasives for sharpening tools

Woodsmith stocked an item I couldn't find in a bigger woodworking specialist online store.
Delivery faster than estimated. Now I've got my sharpeningsystem sorted for my spoon carving tools

24 avril 2025
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Réponse de Woodsmith

Thank you so much for taking the time to leave a review, Andy! Appreciate the kind words and delighted to hear you were happy with the self adhesive film - its fantastic stuff!
Best
Izzy | Woodsmith

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