Well, what can I say, my order got totally messed up and didn't receive the dough when promised which was hugely disappointing, and to be balanced woody openly admitted to this, apologised and un... Voir plus

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This was my first time ordering from you, and even though we had a couple of little delivery hiccups, they were sorted so quickly —brilliant customer service. The dough is absolutely delicious... Voir plus
The Neapolitan pizza dough is fantastic. We have a Gozney oven and usually make our own dough to use in it but this makes life a lot easier and the pizza's came out perfectly. We had issues wi... Voir plus
The dough looks fine but I would suggest looking at your delivery arrangements. When I've ordered similar frozen items from other suppliers, they have come with icepacks in a proper polystyrene foam i... Voir plus
À propos de l'entreprise
À propos de Woody Oven
Écrit par l'entreprise
Woody Pizza Oven Kit
Neapolitan Pizza Dough Balls
Sourdough Pizza Dough Balls
Gluten Free Pizza Dough Balls
Voted "Best Wood Fired Pizza Oven" by BBC Good Food & "Best Value Pizza Oven" by Ideal Home.
If you have any queries or complaints please email: customersupport@woodyoven.com
Free Shipping Over £45 + Free Returns
FREE next day delivery (ex Saturday)
Coordonnées de contact
Unit 27, Wharf Street, WA1 2HT, Warrington, Royaume-Uni
- customersupport@woodyoven.com
- woodyoven.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 42 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Great experience and quality of product…
Great experience and quality of product is fantastic - would definitely recommend
Pizza dough with misleading ingredients
I ordered my first batch of sourdough pizza dough this week and it arrived within a couple of days. One of the main reasons I chose to order from Woody was the promise that "our dough is made using only 4 key ingredients: Flour, Water, Sourdough Starter & Salt - no additives, no nasties" and the ingredients listing on the product page echoes this.
Fortunately I noticed the ingredients listed on the packaging before defrosting them and they did not match the promise and in fact they contain rapeseed oil. This is a product generally found in mass produced pizzas and not in genuine Italian or high quality dough. I don't eat seed oils due to their inflammatory properties so very lucky I saw the ingredients.

Réponse de Woody Oven
Excellent pizza dough
Excellent pizza dough. Very convenient to buy pre-made. Tastes great!
Excellent product, practice makes perfect
Got the oven a little while back which is excellent , just invested in the table which is high quality and perfect for the oven , utensils and prep. Tip: it does take a little patience and practice to master making pizza and temperature etc but good fun trying, try elevating the Shroomy 2.0 to a blue shroom by adding blue cheese,😋

Réponse de Woody Oven
I bought 72 doughs for my wedding…
I bought 72 doughs for my wedding celebration and I’m so glad that I did. They were perfect. They arrived on time. I spoke to customer service over chat about how long they needed to be defrosted, their response came immediately and was spot on. We would usually make our own dough but these were a great alternative when mass catering but also incredibly delicious and easy to work with. The dough is easy to handle with a little semolina or flour. We had a lot of happy and well fed guests. And bonus, there were a couple left over for lunch the next day. Thank you so much, I would highly recommend these doughs and this company and will definitely be ordering again

Réponse de Woody Oven
Quick turn around of order.
Quick turn around of order.
Dough was great, saved time for usual prep.
Would recommend, Pizzas were a great sucess.
I no longer need to worry about the dough!…
I no longer need to worry about trying to make my Dough and get frustrated why my pizza is not restaurant quality! Now I can concentrate on learning to get the best out of my Pizza oven and focus on the various toppings! Fantastic Dough. Just about to place my second order.

Réponse de Woody Oven
Neapolitan Pizza Dough Balls are Fantastic
Got the Neapolitan Pizza Dough Balls and thought they were brilliant. Followed the instructions for defrosting and preparing and led to making brilliant pizzas at home using my Woody Oven. Been doing it for a few years, tried multiple dough companies, and these were best - also most reasonable price!
Quick delivery
Quick delivery, I received next day to ordering. We had the sourdough and it tastes awesome, will be ordering again 😊
Dough delight!
After contacting Woody about a delay with the DPD delivery, they got back to me over the weekend offering a choice of refund or replacement: I went for the latter and it has arrived as planned; unfortunately (and to be fair, it is probably the hottest day of the year so far!) it’s partially defrosted but we’ll just see how it goes! - thanks to all at Woody for the rectification

Réponse de Woody Oven
Replacement of oven (no fault of Woody Oven)
The oven was damaged when the box was opened…birthday gift for my husband. We suspected it was as we saw the delivery guy throwing it over (didn’t even ring the doorbell). Reported it and it was replaced within 3 days…great recovery!!
We love the oven!!!!

Réponse de Woody Oven
We really enjoyed the pizzas lovely…
We really enjoyed the pizzas lovely dough so convenient to be able to take individual portions out of the freezer only negative was half defrosted when they arrived

Réponse de Woody Oven
Well deserved award
Purchased pizza dough from a few places and the ones here were definitely the best. Have had some in the freezer for 4 months that I used recently and they were just as good as when they arrived. Great flavour and rise. Using a kamodo Joe, without the dojo, and the pizzas are great.

Réponse de Woody Oven
Superb pizza dough
The quality of the sourdough pizza is very high. We made our best pizzas yet in our woody oven.
They arrived within 2 days of ordering.

Réponse de Woody Oven
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