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Woody OvenAvis 

702
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Well, what can I say, my order got totally messed up and didn't receive the dough when promised which was hugely disappointing, and to be balanced woody openly admitted to this, apologised and un... Voir plus

Noté 5 sur 5 étoiles

This was my first time ordering from you, and even though we had a couple of little delivery hiccups, they were sorted so quickly —brilliant customer service. The dough is absolutely delicious... Voir plus

Noté 5 sur 5 étoiles

The Neapolitan pizza dough is fantastic. We have a Gozney oven and usually make our own dough to use in it but this makes life a lot easier and the pizza's came out perfectly. We had issues wi... Voir plus

Noté 4 sur 5 étoiles

The dough looks fine but I would suggest looking at your delivery arrangements. When I've ordered similar frozen items from other suppliers, they have come with icepacks in a proper polystyrene foam i... Voir plus

À propos de l'entreprise

  1. Aire de barbecue
  2. Fabricant de produits alimentaires
  3. Jardin
  4. Service de commande de repas en ligne

À propos de Woody Oven

Écrit par l'entreprise

Great pizza. Made simple. All the tools you need to make restaurant quality pizza at home. Experience high temperature with our award winning Pizza Oven or cook restaurant quality pizza using our Ready Made Pizza Dough Balls - Winner of a Great Taste award 2025.

Woody Pizza Oven Kit
Neapolitan Pizza Dough Balls
Sourdough Pizza Dough Balls
Gluten Free Pizza Dough Balls

Voted "Best Wood Fired Pizza Oven" by BBC Good Food & "Best Value Pizza Oven" by Ideal Home.

If you have any queries or complaints please email: customersupport@woodyoven.com

Free Shipping Over £45 + Free Returns

FREE next day delivery (ex Saturday)

Get Free Next Day Shipping on all orders exceeding £45

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

702 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 42 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,5

Tous les avis

(702)

177 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Pizza dough with misleading ingredients

I ordered my first batch of sourdough pizza dough this week and it arrived within a couple of days. One of the main reasons I chose to order from Woody was the promise that "our dough is made using only 4 key ingredients: Flour, Water, Sourdough Starter & Salt - no additives, no nasties" and the ingredients listing on the product page echoes this.
Fortunately I noticed the ingredients listed on the packaging before defrosting them and they did not match the promise and in fact they contain rapeseed oil. This is a product generally found in mass produced pizzas and not in genuine Italian or high quality dough. I don't eat seed oils due to their inflammatory properties so very lucky I saw the ingredients.

29 août 2025
Avis spontané
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Réponse de Woody Oven

Hello JJ,

Apologies you feel this way, Our Neapolitan Pizza Dough is made using only 4 ingredients, 00 flour, water, yeast and salt. Our Sourdough is actually 5 ingredients (the additional one being de-activated sourdough). We did use rapeseed oil in a previous variant of the product which has since been removed - Despite this, the rapeseed oil we did use was cold-pressed and in minimal quantities - modern rapeseed oils (especially cold pressed) contain no inflammatory properties.

Thank you for your review and we will look to clear up any confusion regarding our products.

Team Woody

Noté 5 sur 5 étoiles

Great pizza dough

Great pizza dough, very quick delivery

6 août 2025
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Réponse de Woody Oven

Thank you Nick! Enjoy the dough and if you need any tips please don't hesitate to reach out.

Noté 5 sur 5 étoiles

Excellent product, practice makes perfect

Got the oven a little while back which is excellent , just invested in the table which is high quality and perfect for the oven , utensils and prep. Tip: it does take a little patience and practice to master making pizza and temperature etc but good fun trying, try elevating the Shroomy 2.0 to a blue shroom by adding blue cheese,😋

11 août 2025
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Réponse de Woody Oven

Thank you for the review Julian! We may give that recipe a go!

Noté 5 sur 5 étoiles

I bought 72 doughs for my wedding…

I bought 72 doughs for my wedding celebration and I’m so glad that I did. They were perfect. They arrived on time. I spoke to customer service over chat about how long they needed to be defrosted, their response came immediately and was spot on. We would usually make our own dough but these were a great alternative when mass catering but also incredibly delicious and easy to work with. The dough is easy to handle with a little semolina or flour. We had a lot of happy and well fed guests. And bonus, there were a couple left over for lunch the next day. Thank you so much, I would highly recommend these doughs and this company and will definitely be ordering again

5 août 2025
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Réponse de Woody Oven

Quite possibly one of the best reviews ever! Congrats and glad we could provide some good memories on a special day!

Team Woody

Noté 5 sur 5 étoiles

I no longer need to worry about the dough!…

I no longer need to worry about trying to make my Dough and get frustrated why my pizza is not restaurant quality! Now I can concentrate on learning to get the best out of my Pizza oven and focus on the various toppings! Fantastic Dough. Just about to place my second order.

30 juillet 2025
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Réponse de Woody Oven

Thank you for the review Gareth. That's great pizza... made simple haha.

Enjoy!

Noté 5 sur 5 étoiles

Neapolitan Pizza Dough Balls are Fantastic

Got the Neapolitan Pizza Dough Balls and thought they were brilliant. Followed the instructions for defrosting and preparing and led to making brilliant pizzas at home using my Woody Oven. Been doing it for a few years, tried multiple dough companies, and these were best - also most reasonable price!

30 juillet 2025
Noté 5 sur 5 étoiles

Quick delivery

Quick delivery, I received next day to ordering. We had the sourdough and it tastes awesome, will be ordering again 😊

7 août 2025
Noté 5 sur 5 étoiles

Dough delight!

After contacting Woody about a delay with the DPD delivery, they got back to me over the weekend offering a choice of refund or replacement: I went for the latter and it has arrived as planned; unfortunately (and to be fair, it is probably the hottest day of the year so far!) it’s partially defrosted but we’ll just see how it goes! - thanks to all at Woody for the rectification

9 août 2025
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Réponse de Woody Oven

Hello William,

Apologies you have experienced delays, unfortunately courier delays are out of our control. Please do not worry, we will either replace or refund your order. Please respond to our email and let us know which option you would prefer.

Thank you,
Woody Team

Noté 5 sur 5 étoiles

Replacement of oven (no fault of Woody Oven)

The oven was damaged when the box was opened…birthday gift for my husband. We suspected it was as we saw the delivery guy throwing it over (didn’t even ring the doorbell). Reported it and it was replaced within 3 days…great recovery!!
We love the oven!!!!

22 juillet 2025
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Réponse de Woody Oven

Glad we could get this sorted for you! - The footage was truly shocking and disappointing, glad we could get it rectified.

If you need anything else please don't hesitate to pop us a message.

Thank you

Noté 5 sur 5 étoiles

Awesome

Just did what they said they were gonna do

29 juillet 2025
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Réponse de Woody Oven

That's always the aim! Thank you

Noté 5 sur 5 étoiles

We really enjoyed the pizzas lovely…

We really enjoyed the pizzas lovely dough so convenient to be able to take individual portions out of the freezer only negative was half defrosted when they arrived

29 juillet 2025
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Réponse de Woody Oven

Hello Allison, We always aim to get them to you as quickly as possible and our current couriers offer the best service for that available currently - but it's something we're always trying to improve upon. Defrosting is fine, it's just proving or fermentation in transit that is an issue. Glad you enjoyed the pizza dough.

Thank you

Noté 5 sur 5 étoiles

Well deserved award

Purchased pizza dough from a few places and the ones here were definitely the best. Have had some in the freezer for 4 months that I used recently and they were just as good as when they arrived. Great flavour and rise. Using a kamodo Joe, without the dojo, and the pizzas are great.

1 août 2025
Avis spontané
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Réponse de Woody Oven

Thank you for the review Dave and acknowledging our Great Taste Award! Glad you enjoyed them.

Noté 5 sur 5 étoiles

Superb pizza dough

The quality of the sourdough pizza is very high. We made our best pizzas yet in our woody oven.
They arrived within 2 days of ordering.

31 juillet 2025
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Réponse de Woody Oven

Thank you for the review Julie.

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