The person on the other end of the phone seemed to go the extra mile to first make sure they had the parts we needed and arranged delivery of the items as quick as possible. 7
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Lisez les avis des autres
Bought a mains powered garden water feature. Instructions show cable with plug, no plug attached to cable. Spoke to customer services who told me they can’t supply with plug & to get an electrician!... Voir plus
Really helpful advice given by staff at local outlet (Whitminster). Price given was very competitive. Ordered online and soon had phone call to arrange delivery which was done within a couple of days... Voir plus
Quick reply to request, item ordered and delivered within 48 hrs by courier. Safe and secure delivery place. Excellent service.
À propos de l'entreprise
Écrit par l'entreprise
Founded over 30 years ago, World of Water quickly became one of the UK's leading water garden and Aquarium specialist. If you are looking to build a garden pond, water feature or even a koi pond World of Water can help with all the advice on all the equipment you will need including Pond Pumps, Filters, and Pond Liners. Planting a pond? Our stores have a large range of aquatic plants including water lilies, oxygenators, marginal, marsh and deep water plants as well as a large range of native plants from UK nurseries. Once the pond has settled, make a trip to World of Water for your pond fish, from the spring to autumn you find a massive range of pond fish including, hand picked Koi, Orfe, Goldfish, Tench, Shubunkins, Sarasa Comets and more. Most our stores also have a large aquarium department specializing in tropical fish and all the equipment including tanks, filters and the latest lighting. If marine is your thing we also have a few stores who have a dedicated marine section (please check our website for each stores range) Price Promise "We won't be beaten" we will happily beat any advertised price (excluding auction sites)
Coordonnées de contact
Hastings Raod, TN17 4PL, Cranbook, Royaume-Uni
- Mail Order 01580 243 333
- direct@worldofwater.com
- worldofwater.com
4,6
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Plants and Fish have always arrived in…
Plants and Fish have always arrived in perfect condition and all rapidly delivered, I will continue to use the Company when I need more items.
3 octobre 2023
Réponse de World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We hope the fish and plants enjoy their new home. Have a great weekend.
Wanted item was delivered very quickly.
2 octobre 2023
Réponse de World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We aim to dispatch and deliver as quickly as possible. Have a great weekend.
Great Company for anything "pond"
Always reliable for quality of products, great selection of pond products that we simply can't buy locally. Good delivery, well packaged, well labelled so that you can unpack and place immediately where you want them. I don't actually buy anything for the pond or pond related from anywhere else now.
2 octobre 2023
Réponse de World of Water Aquatic Centres
Thank you for leaving us a 5 star review and for your fantastic feedback. Have a great evening.
EvFirst class service.
Everything was fine apart from the fact that my order was not in stock at the time of ordering but this was quickly rectified and I was kept fully informed.
29 septembre 2023
Réponse de World of Water Aquatic Centres
Thank you for leaving us a review. We work hard to ensure stock levels are update to date and customers are notified on their orders. Have a great evening.
Another purchase …
I always order the same products which are easy to find on the website. Dispatch and delivery times are very fast and communication excellent.
27 septembre 2023
Réponse de World of Water Aquatic Centres
Thank you for leaving us a 5 star review and for your loyal custom. Have a great weekend.
Good product but did not receive…
Good product but did not receive notification to confirm delivery.
No instructions to make the top surround either.
26 septembre 2023
Réponse de World of Water Aquatic Centres
Thank you for leaving us a review. We are pleased that you are happy with the product. We will pass your feedback onto the manufacturer, as this was sent directly to you from them, and they use their own courier and tracking system. Have a great week.
Good products.
26 septembre 2023
Réponse de World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great weekend.
Réponse de World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great weekend.
I had a problem with paying on-line and…
I had a problem with paying on-line and you were so helpful over the phone and were able to take payment.
Plants were very well package and arrived in excellent condition. Thank you.
25 septembre 2023
Réponse de World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We are delighted that we could assist you on the phone and that you are pleased with your plants.
Beat my expectations
21 septembre 2023
Réponse de World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We are delighted that we beat your expectations.
Easy ordering system
Easy ordering system, quick delivery, expertly packed to safeguard products and was just what I wanted. Would recommend to others
22 septembre 2023
Réponse de World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great evening.
Fantastic service from Anthony
I had a night mare at my local garden center trying to find me a spare part ..called and spoke to a gentleman called Anthony, very very helpful and found the part I needed, a spare remote control for my water fountain to keep my grandson happy in the garden as he loves the water.,I can say the service I received today was outstanding , I will be using this company again.
Once again Anthony thanks a million for your support and 💯 in customer service , you certainly done the company proud .
Jeanny stacey
13 septembre 2023
Avis spontané
Réponse de World of Water Aquatic Centres
Thank you for leaving us a 5 star review and such lovely feedback. We will make sure your kind words are passed onto Anthony. We will be delighted to help again in the future, should you need any assistance. Have a great evening.
Réponse de World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We work hard to keep our prices low and are delighted with your feedback on our service. Have a great weekend.
Parcel arrived ok, no damage
Parcel arrived, no damage, all ok. However it took too long to arrive by Parcel Force (might have been on strike). Ordered on 25/8/23 arrived on 4/9/23. Other that this, no problems, thank you
28 août 2023
Quick delivery
28 août 2023
Réponse de World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great weekend.
Excellent filter good value thanks
24 août 2023
Réponse de World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We are delighted that you are pleased with your new filter. Have a great day.
Helpful advice, good price.
Helpful advice on suitable size of Oase pump to replace 12yo one and work with existing filter. Good price and prompt delivery too
22 août 2023
Réponse de World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We will pass your kind feedback onto the team. Have a great weekend
Great people have been buying from them…
Great people have been buying from them for years and there delivery is very fast so hope to be buying for many more years to come . Keep up the good service.
22 août 2023
Réponse de World of Water Aquatic Centres
Thank you for leaving us a review. We apologise that your order was delivered in this manner and we will be chasing this up with our couriers.
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