World of Water Aquatic Centres Avis 

The person on the other end of the phone seemed to go the extra mile to first make sure they had the parts we needed and arranged delivery of the items as quick as possible. 7

Quick reply to request, item ordered and delivered within 48 hrs by courier. Safe and secure delivery place.
Excellent service.

Great service both in store in Gloucester and online - fast delivery!

Oxygenating plants, arrived in good time and packed well.

Really helpful advice given by staff at local outlet (Whitminster). Price given was very competitive. Ordered online and soon had phone call to arrange delivery which was done within a couple of days.
Very satisfied with whole experience, will certainly use them again.

FAST DELIVERY, GOOD PRICE AND NICE COMPANY TO DEAL WITH

I ordered a water feature and after 10 days it hadn't arrived. I messaged the company and they immediately rang me and sent another one out that arrived the next day. Brilliant customer service. Very pleased with the water feature and looks great in our garden

Quick delivery, fish tank packed really well.Easy to install. Now up and running perfectly for our little fish. Thanks

Excellent value for money product, delivered swiftly!

Needed a filter urgently and water world had just what i needed, and at a good price. Fast delivery helped me get my pond back up and running in a couple of days. Excellent filter by the way.

Bought a mains powered garden water feature. Instructions show cable with plug, no plug attached to cable. Spoke to customer services who told me they can’t supply with plug & to get an electrician! Sales blurb should include this information.

The Blagdon uv light I bought didn’t work. I wired up the plug, tried it and nothing. Checked the bulb that came with it and checked the wires again and changed the fuse and still nothing happened.

Very easy to order and delivery was prompt and delivered with care

The order process was simple as I have used the company before. The product was poor on arrival, smaller than expected. Sent by post in polythene bags no water or moisture of any kind in the bags beyond condensation, so plants were almost dead and yellow. Put them into the pond to hope they would recover and they have died and disintegrated in less than a week. Not happy at all.

We visited Ullesthorpe world of water today looking for plants for our dipping tank. Total novices here. The helpfulness and knowledge of the staff was brilliant. We didn't get the names but nothing was too much trouble and the advice was greatly appreciated. They had the best array of plants and the healthiest we had seen (and we have been all over the place looking ). I have a feeling we are going to be regulars!. The adjoining Palmer's garden centre is a must visit also. Would definitely recommend!!

Rattan dining set. Bought a rattan dining set , Ben and his staff really helpful.

I honestly could not be happier with my experience with World of Water⁠�. From start to finish, the level of customer service, professionalism, and care shown during the purchase and handling of my new tank was absolutely exceptional.
The team went above and beyond to make sure everything was handled perfectly. Their knowledge and advice were incredibly helpful, and nothing ever felt too much trouble. The aquarium arrived in excellent condition, was handled with real care, and the whole process was smooth, organised, and stress-free.
What really stood out was the genuine passion and enthusiasm the staff have for the hobby. They took the time to answer questions, offer guidance, and ensure I had everything needed to get the setup right. It is rare these days to find a company that combines excellent products with such a high standard of customer care.
I would highly recommend World of Water to anyone looking for aquariums, equipment, livestock, or advice. A truly first-class experience and I will definitely be returning for future purchases.

I visited the Blackpool shop with my eldest son of 14 as we were staying in the area and wanting to do some fishing, but have no experience. We spoke to Ben and he took his time to give us information on things we needed as well as setting a new rod and reel up for I rod I bought as my son already had one.
We had issues putting new line on my sons rod and the next day we went back to see if we could get some assistance. Ben wasn't there but a young chap by the name of Timo was the hero of the day and although he couldn't promise success and asked politely if we'd mind if he gave it a go but there might be a chance he could be unsuccessful. We gave him the green light, he managed to get the old line off and sat with us talking us through to get new line on and also gave us some tips on how to manage the rod and reel.
We had a great time fishing after that, and it's all thanks to the lovely staff at this store. Thank you so much!