1-800-Bakery.com Avis 

1 047
TrustScore 3.5 sur 5

3,6

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Lisez les avis des autres

Noté 4 sur 5 étoiles

I bought the most beautiful flamingo themed cake for my best friend bridal shower.Black velvet responded promptly to my initial request professionally and with creative flare and sent me an an invoice... Voir plus

Noté 4 sur 5 étoiles

Ordered a cookies for a baby shower. Got nothing but rave reviews and compliments for both the design and taste! She and her team were amazing and very helpful and accommodating to getting the design... Voir plus

Noté 2 sur 5 étoiles

Only half the order was shipped, making the whole order useless. 1-800-Bakery did try to accommodate the mistake, however, I had ordered the shipment for use on Thanksgiving and Thanksgiving had co... Voir plus

Noté 1 sur 5 étoiles

Totally disappointed. I ordered for my sons 21st birthday 5 days prior to the date. I got the email saying it would be delivered on my specified date and low and behold it is not being delivered to... Voir plus

À propos de l'entreprise

  1. Boulangerie
  2. Fournisseur de produits alimentaires

Informations provenant de diverses sources externes

Shop online for mail order delivery of cake, pastries, bread, cookies and gifts from bakeries across the USA.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

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3,6

Tous les avis

(1 047)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My daughter loved it

My daughter loved it, well decorated and natural ingredients. It came with a box of candles that was a nice surprise. It arrived on the exact day scheduled. I appreciate the quality and timeliness of delivery.

6 août 2018
Avis spontané
Noté 5 sur 5 étoiles

My cookies are PERFECT!

My cookies are PERFECT!! I received excellent customer service. The team made suggestions and recommendations that helped my order turn out wonderfully!! The order also arrived a day early! I'm so excited and looking forward to another reason to order from them. Thank you all so much!!

27 juillet 2018
Avis spontané
Noté 5 sur 5 étoiles

This was hands down the best Black…

This was hands down the best Black forest cake I've ever had. Will be using this company again. Excellent!!

23 juillet 2018
Avis spontané
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Réponse de 1-800-Bakery.com

Hi Craig, Thanks so much for your nice comments. The Black Forest Cake is one of my favorite also.
~ Chef Steve

Noté 5 sur 5 étoiles

Sooo good!

Sooo good!

Purchased this for my mom's birthday, she's diabetic. We loved it! the only thing strange is it doesn't really have a gram cracker crust or anything, but still tastes great! Shipping was efficient and timely. Will order again for other occasions.

23 juillet 2018
Avis spontané
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Réponse de 1-800-Bakery.com

Hi Amy
Thanks so much for nice comment. The sugar free have no crusts to keep down the sugar count.
All the best, Chef Steve

Noté 1 sur 5 étoiles

Disappointed in cookie when it arrived

I ordered a birthday cookie for my son and when it arrived, the writing and decorations on the cookie were all over the place, broken in pieces. It was a disappointment to see it delivered and the frosting was not in tact.

22 juillet 2018
Avis spontané
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Réponse de 1-800-Bakery.com

Hi Melissa
I am so sorry that happened, thanks for letting us know. Will have Diane contact UPS. Would like to offer you your money back or a new cake to be sent. Please let me know which you would like at Stephen@1-800-bakery.com.
All the best, Chef Steve

Noté 5 sur 5 étoiles

My son was thrilled with his birthday…

My son was thrilled with his birthday brownie! Great service and product.

20 juillet 2018
Avis spontané
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Réponse de 1-800-Bakery.com

Hi Melinda
Thanks, Glad your son liked his birthday brownie cake. I but them up and eat a piece every few day, my favor.
~ Chef Steve

Noté 5 sur 5 étoiles

Great experience

Carol was so so nice and helpful. Was a nice experience and the kids loved the cake.

19 juillet 2018
Avis spontané
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Réponse de 1-800-Bakery.com

Hi Cin
Thanks for letting us know. I am glad we made you happy, we try hard.
~ Chef Steve

Noté 5 sur 5 étoiles

Great birthday gift!

My husband was very happy with his petite fours birthday treat!

16 juillet 2018
Avis spontané
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Réponse de 1-800-Bakery.com

Great to hear, thanks. The petits fours make a great gift.
~ Chef Steve

Noté 5 sur 5 étoiles

Awesome coffee cake and great service

My Mother’s Birthday was on July 5th. She’s not a fan of traditional birthday cakes. She was due to be traveling on her birthday so I scheduled delivery of the cinnamon walnut coffee cake on the 9th after she returned home. Then she changed her plans. With only two days notice, 1-800-Bakery.com was able to change delivery to the 5th. As for the coffee cake, it was the best we ever ate. It was well packaged. It came with a birthday kit that included some decorations and napkins to go with the cake. Well worth the money.

11 juillet 2018
Avis spontané
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Réponse de 1-800-Bakery.com

Hi John
Thanks so much for the nice comments. The birthday coffee cakes do make a nice gift. Glad we where able to help you, we understand how important birthday are.
~ Chef Steve

Noté 5 sur 5 étoiles

Custom Cookies

I was a little hesitant to use 1-800-Bakery. I had never heard of them but their reviews seemed promising and I needed something fast for an event my company was holding. Shortly after placing my order I received an email from Chef Stephen to confirm my delivery which I'm so glad he did because had he not I would have not gotten them in time for my event. Chef Stephen also resolved the issue to make sure I received it on time. Impressed by the customer service. Also when I received the cookies they were Beautiful. I was so impressed, and they tasted amazing. We will defiantly be using them again. Thank you.

6 juillet 2018
Avis spontané
Noté 4 sur 5 étoiles

Satisfied

It took a prolonged period of time to get a live person to place the order; finally gave up & had to order through customer service... the Rep was very pleasant & helpful... Cake arrived for Fathers day in good condition; My father loved it !.

28 juin 2018
Avis spontané
Noté 1 sur 5 étoiles

Birthday package was not delivered on time

The package was not delivered on time. This was my son’s birthday I schedule it well in advance and paid a significant amount for delivery and yet you failed. I will never use bakery.com again. Extremely disappointed.

26 juin 2018
Avis spontané
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Réponse de 1-800-Bakery.com

Hi, The cake was delivered on time. This went to a camp and they received it. Delivered On: Tuesday, 06/12/2018 at 5:09 P.M. Which is the day you asked. Diane said she has emailed you about your order. The people that work at the camp may have gave it to your son late. Sorry that happened but was not my fault. ~ Chef Steve

Noté 3 sur 5 étoiles

Product quality was very good

Product quality was very good,
Order arrived 2 days later than promised
Even with expidated shipping & processing
Fees. Still awaiting a refund for extra fees.

24 juin 2018
Avis spontané
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Réponse de 1-800-Bakery.com

Hi, It's Sunday but wanted to get back to you asap. I like the Executive Antique Truck Gift Basket also. Will have Diane look into this on Monday, it looks like it was shipped out later than you asked which caused the problem. We will refund your shipping cost for you.
Please email directly to me at stephen@1-800-bakery.com. Sometimes gmail goes to spam so want to make sure we can get back to you.
~ Chef Steve

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