I bought the most beautiful flamingo themed cake for my best friend bridal shower.Black velvet responded promptly to my initial request professionally and with creative flare and sent me an an invoice... Voir plus
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Ordered a cookies for a baby shower. Got nothing but rave reviews and compliments for both the design and taste! She and her team were amazing and very helpful and accommodating to getting the design... Voir plus
Only half the order was shipped, making the whole order useless. 1-800-Bakery did try to accommodate the mistake, however, I had ordered the shipment for use on Thanksgiving and Thanksgiving had co... Voir plus
Totally disappointed. I ordered for my sons 21st birthday 5 days prior to the date. I got the email saying it would be delivered on my specified date and low and behold it is not being delivered to... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Shop online for mail order delivery of cake, pastries, bread, cookies and gifts from bakeries across the USA.
Coordonnées de contact
30 Church St., 01890, Winchester, Etats-Unis
- 1 (877) 612-8975
- chefsteve@1-800-bakery.com
- www.1-800-bakery.com
3,6
Moyen
1 k avis
Aucun historique récent de demande d’avis
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Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Petit Fours
Petit Fours as a Gift - lovely, packed well, delicious, arrived on time.
20 août 2019
Avis spontané
The sugar free chocolate cake was…
The sugar free chocolate cake was absolutely delicious. I highly recommend it.
20 août 2019
Avis spontané
Great customer service
Great customer service! Had never used you for personalized cookies. They came out great and my nephew loved them!
19 août 2019
Avis spontané
EXCELLENT BAKED GOODS
The 2 times that I ordered from 1 (800) BAKERY were excellent! They arrived on the date that was stated and tasted delicious!
I would definitely recommend them to anyone needing to send home baked treats to friends who live far away!
Thanks for your excellent service!!!!
19 août 2019
Avis spontané
Honey cake
Excellent receiver loved it and it was well packed and perfect on delivery
19 août 2019
Avis spontané
Everything was fresh and delicious.
19 août 2019
Avis spontané
Easy ordering. Efficient delivery
Easy ordering. Efficient, on-time delivery. The cake and cookies were delivered in good condition. I will be a repeat customer!
19 août 2019
Avis spontané
MAIL ORDER
Even though it was a mail order process, my treats were on time and tasted great! Thanks for helping to make my event a success.
19 août 2019
Avis spontané
Great phone service !
Great customer service over the phone !! Order arrived quickly, as advertised and delicious!!! Definitely will be ordering again soon !
19 août 2019
Avis spontané
Celebrating Sweet 16
Package arrived within time frame given and cake pops looked great.
19 août 2019
Avis spontané
I wanted to surprise my daughter and…
Unfortunately I chose this company. I wanted to surprise my daughter and congratulate her getting a job she fought hard to get. I picked this company online but wasn't sure if they would deliver her fortune cookie on time and to the right address. So, I tried calling the "customer service" line and I had to leave a message. I called 4 times and left messages for someone to call me back. NOTHING! NOTTA! So I emailed them to call me. AGAING NOTHING! I sent so many emails and messages I am starting to believe that they are not a real company! I still have not heard anything from them and don't know if my $72.00 I spent with them is in vain. I am EXTREMELY DISAPPOINTED because I believe that someone should have called me back or at least sent me an email. Please FIND ANOTHER COMPANY to order from! DO NOT ORDER from this company. The owner should fire whoever is in charge of customer service. I'm in a customer service role and if I treated my customers like they've treated me, I would be fired!
15 août 2019
Avis spontané
Excellent product and service!
14 août 2019
Avis spontané
Easy to work with!
Easy to order and thorough! They even called the delivery location the following day to confirm the address.
10 août 2019
Avis spontané
3 stars due to slow to no response to…
3 stars due to slow to no response to email questions.
1 août 2019
Avis spontané
Réponse de 1-800-Bakery.com
Hi Joel, Sorry on the slow response on email questions sometimes. We are not a large company and sometimes have many hats on at the same time. I just looked and you have a Gmail account, please look in your spam folder and I bet we have been emailing and they are going into there. Gmail is doing this sometimes.
~ Chef Steve
Awesome customer service!!
1 août 2019
Avis spontané
The site is easy to navigate and the…
The site is easy to navigate and the order processing quick.
16 juillet 2019
Avis spontané
Very easy to place order and happy with…
Very easy to place order and happy with the selections
3 juillet 2019
Avis spontané
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