1-800-Bakery.com Avis 

1 047
TrustScore 3.5 sur 5

3,6

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Lisez les avis des autres

Noté 4 sur 5 étoiles

I bought the most beautiful flamingo themed cake for my best friend bridal shower.Black velvet responded promptly to my initial request professionally and with creative flare and sent me an an invoice... Voir plus

Noté 4 sur 5 étoiles

Ordered a cookies for a baby shower. Got nothing but rave reviews and compliments for both the design and taste! She and her team were amazing and very helpful and accommodating to getting the design... Voir plus

Noté 2 sur 5 étoiles

Only half the order was shipped, making the whole order useless. 1-800-Bakery did try to accommodate the mistake, however, I had ordered the shipment for use on Thanksgiving and Thanksgiving had co... Voir plus

Noté 1 sur 5 étoiles

Totally disappointed. I ordered for my sons 21st birthday 5 days prior to the date. I got the email saying it would be delivered on my specified date and low and behold it is not being delivered to... Voir plus

À propos de l'entreprise

  1. Boulangerie
  2. Fournisseur de produits alimentaires

Informations provenant de diverses sources externes

Shop online for mail order delivery of cake, pastries, bread, cookies and gifts from bakeries across the USA.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

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3,6

Tous les avis

(1 047)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Wonderful gift for my husband

Wonderful gift for my husband. He's away from home for work which made the choice of coffee cake a perfect gift. He couldn't quit telling me how excellent it is.

8 février 2019
Avis spontané
Noté 5 sur 5 étoiles

Outstanding Customer Service! Thank

Great customer service. I had a delivery issue and Diane took care of it immediately with the utmost professionalism! Very few places today have the exceptional customer service that I was fortunate to experience with 1-800-Bakery.com!!!

6 février 2019
Avis spontané
Noté 4 sur 5 étoiles

Mom's 90th gluten free birthday cake

I ordered a gluten free birthday for our Mom's 90th birthday party over a week in advance and arranged for it to be delivered one day before the party to make sure it arrived in time. Apparently UPS didn't pick up the cake from the bakery on time, but the bakery did made it right by having it delivered the morning of the party. Everyone loved the cake and couldn't tell it was gluten free. The only issue I had was that the bakery didn't communicate that the cake was going to be delayed...I only saw from the UPS tracking that it had never been picked up so I paid for a second cake at a local bakery believing it couldn't get to us in time. I had to pay extra for a rush gluten free order. While 1-800bakery did everything to get us the cake in time, they failed to communicate what was going on and when I phoned the bakery, all I got was voice mail. I could have saved myself the money and the time buying a second cake. The product was great, the delivery was slightly delayed but made it in time...the communication between customer and bakery could be better. I will give them another chance for sure as the cake was wonderful.

29 janvier 2019
Avis spontané
Noté 3 sur 5 étoiles

It was delivered on time

It was delivered on time, but I had a terrible time getting hold of the company. I had typed in the wrong house number and I left four messages and nobody called back. I finally send an e-mail and got a response. Was not fun.

29 janvier 2019
Avis spontané
Logo de 1-800-Bakery.com

Réponse de 1-800-Bakery.com

Hi Helga, thanks for your review. Sorry on the phone messages, we are a small company and Diane in office has off on weekends. I will work on figuring out how to solve this. ~ Chef Steve

Noté 1 sur 5 étoiles

1-800-Bakery.com No Cake = No Fun

I purchased a birthday cake from 1-800-Bakery.com for my 19 year-old daughter's first birthday away from home and the cake never arrived. Pretty much an epic fail for a mom and also for 1-800-Bakery.com.

26 janvier 2019
Avis spontané
Noté 1 sur 5 étoiles

The Cake never arrived

I ordered a cake for my wife's birthday party. The shipping date was confirmed and my credit card was billed.

The Cake never showed up and it took neearly 3 hrs to get thru to customer service. When I finally got thru they were very nice but eere not able to get me a cake until the day after the party.

I beg of you, do not trust your loved one's special event to this company.

26 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

I ordered the coffee cake for a…

I ordered the coffee cake for a friend's birthday on Monday to be delivered on Friday. It arrived by noon and he told me that it was excellent and he ate every last crumb. I highly recommend and would not hesitate to order again.

22 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

YUMMY!!

YUMMY!! just what the doctor ordered??!!

15 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

Would recommend

Easy to use website, picture cookies turned out great and delivered on time. Would recommend if you want to send a customized cake or cookies from afar.

5 janvier 2019
Avis spontané
Noté 4 sur 5 étoiles

A wonderful surprise

These were a great choice and delivered as stated. My father made these cookies every year at Christmas and I was thrilled to be able to find a bakery that made these and shipped. My Step-Mother was so surprised.

27 décembre 2018
Avis spontané

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