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Lisez les avis des autres

Noté 5 sur 5 étoiles

Originally bought a full bathroom suite from these guys 10 years ago. It still looks great today. I managed to crack the front panel and unfortunately they no longer stock the item. No issue they supp... Voir plus

Noté 3 sur 5 étoiles

Purchased the product easily enough and was informed payment had gone through successfully by pay pal! Then no communication or invoice or anything from 4bathrooms! Even when I phoned them they got d... Voir plus

Noté 4 sur 5 étoiles

I wanted to install a new shower door as we were having leaks from the shower curtain, ordered the door online got a very good price and an extra (unexpected) discount so good deal. installed in a cou... Voir plus

Noté 4 sur 5 étoiles

4Bathrooms good to deal with, delivery company very good. Furniture heavy duty, nice finish but assembly let it down, had to re drill a drawer runner to level it up, one of handles had a stripped thre... Voir plus

À propos de l'entreprise

  1. Rénovateur de salle de bains

Informations provenant de diverses sources externes

4bathrooms launched as a new online bathroom retailer in September 2011. Since then, 4bathrooms has grown to become one of the largest independent bathroom retailers in the UK with thousands of satisfied customers. Our excellent reviews are testament to our ongoing commitment towards offering the lowest prices along with outstanding customer support. We check our competitor's prices daily to ensure our customers receive the lowest prices, even during our competitor's sales.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

592 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,4

Tous les avis

(592)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great value and quality all rolled into one...

Having purchased a vanity unit and basin combination as a 'special offer', I was a little sceptical about the quality. I am pleased to say I was wrong, as the quality was superb. Though the item was out of stock initially, 4bathrooms were brilliant in getting it to me the moment it arrived with them.

30 août 2013
Avis spontané
Noté 4 sur 5 étoiles

The price is right !

Delivery on web site said 7 - 10 days, my order arrived in 3 days, the company phoned me on the day to let me know to give me a time slot I am very pleased with the service and would recommend to friends. Prices are excellent too.

30 août 2013
Avis spontané
Noté 5 sur 5 étoiles

Very obliging

I was impressed all round with this company. The taps I ordered were delivered punctually, soundly packaged and reasonable price. I called in my plumber to put them on the bath and was horrified when he told me I had a bath on which taps could not be replaced. I really thought In would lose my money as returns are sometimes very difficult. However, there was no problem at all returning them and getting my refund. I would certainly recommend this company.

29 août 2013
Avis spontané
Noté 3 sur 5 étoiles

Poor Delivery Service

Having purchased items which were competitively priced we were badly let down by the pallet delivery service who called to arrange a suitable time then simply failed to turn up on the arranged day. Thankfully our delivery costs were refunded, however it was several days until a convenient time could be organized for re-delivery and I had lost a valuable days holiday when it didn't arrive. Having now, over a week later, got the time to re-arrange fitting I find that one cabinet door handle has a non existent thread and there is a very small chip to the door of our sink cabinet. I have decided to rectify these minor issues myself rather than attempt to spend more of my time taking the issue up with either the vendor or manufacturer.
A customer service plus for the delivery refund, however the whole purchasing experience has left me disappointed and is one I won't be repeating nor recommending.

21 août 2013
Avis spontané
Logo de 4bathrooms

Réponse de 4bathrooms

Hi there,

Please accept our apologies for the service you received from the pallet network we use. We did chase up delivery with them and, as you mentioned, we did refund the delivery charge you paid as a gesture of goodwill.

As long as any defects or damage are reported to us within seven working days of delivery we will arrange for any replacement goods or parts to be shipped directly from either ourselves or the manufacturer directly. If you decide you do want us to arrange sending a replacement handle and door please send an email to support@4bathrooms.co.uk with pictures of the defects and we will make the necessary arrangements.

Regards,

4bathrooms

Noté 5 sur 5 étoiles

Excellent quality, service and price.

We have just had a downstairs toilet block built, so as to bring us nearer to the 21st century. We wanted a suite which was would pass the test of time. Our builder told us about this company and having looked through the small booklet showing their products we were amazed by the prices. We went to the showroom to check out the quality and again were impressed. Everthing is more or less white but we were happy with that . We have now ordered and received the items (which incidently are not flatpacks) and are still happy with everything, We are now waiting for the plumber.

21 août 2013
Avis spontané
Noté 3 sur 5 étoiles

Square bath nightmare

All goods recieved 5 days from order date ,The square tolet seat was a letdown and bad fitting and will have to go back . the shower screen is a folding nightmare but was upgradeable to a static for an extra £64 ridiculas .I rent propertys and tried this company because they were local but Plumbworld and Better Bathrooms are still superior with next day delivery and choice of screens at no extra cost .
The staff were helpfull with a bias to upsell.
The same price deal was available from the other suppliers and I would have got what I realy needed .
I upgrade at least 4 bathrooms and kitchens each year on my rental propertys and carry out the work myself so I know the pitfalls

18 août 2013
Avis spontané
Logo de 4bathrooms

Réponse de 4bathrooms

Hi there,

As arranged with yourself we are exchanging the toilet seat.

The showerbath you purchased is supplied as a pack which includes the bath, panel and screen. We have two L shaped bath packs: one is supplied with an acrylic panel and hinged screen, the other with MDF panels and a fixed screen. Although the screens are interchangeable between the baths the showerbaths are supplied to ourselves as complete packs, therefore, changing a screen for a pack once purchased will involve purchasing a replacement screen.

Neither of the retailers you have mentioned in your review sell the hinged screen showerbath pack you purchased from us - they only offer the fixed screen pack. Nor does either have an option to change the screen as of the date we checked (19th August 2013). Neither retailer offers free next day delivery, although next day delivery is available for an extra cost which is also how we have chosen to offer next day delivery on our website.

Regards,

4bathrooms

Noté 3 sur 5 étoiles

Arrived damaged - bad workmanship

This item arrived damaged, Unfortunately, by the time we spotted it we were at the point of 'no return' and now will have to live with it. Where the hinges on the top pull down cupboard are attached, a screw has caused the panel to split. - instead of the four screws required for each hinge - there is only two. This may be because of the splitting - it is my guess that this should not have passed Quality Control. Also, when the the sink was placed on top of the fit was poor and it was very wobbly. There was nowhere to attach the plug and the plastic piece (which should not have been plastic in my view) arrived broken and looked cheap and nasty and the unit looked better without it. We currently having a lot of work done at the moment and did not inspect it thoroughly - lesson learnt. On the plus side it looks great and (if it was not damaged) good value for money.

16 août 2013
Avis spontané
Logo de 4bathrooms

Réponse de 4bathrooms

Hi there,

If there are any issues with manufacturing defects these can be taken up with the manufacturer in accordance with the manufacturer's guarantee.

Although we ask for any damages, omissions or defects to be reported within seven working days following delivery, this is primarily intended for items damaged during transit. 4bathrooms will replace any damaged or defective goods within the seven working day limit free of charge.

We have tried to contact you to clear up any confusion via telephone and email but have so far received no response, please contact us on 0844 8 222 444 or via return email and we will attempt to resolve the issues you have experienced.

Regards,

4bathrooms

Noté 5 sur 5 étoiles

Excellent service.... will tell friends all about it!

very easy site to use, great prices and could choose delivery methods. wanted a small bath - they were the only ones to keep the size we wanted in stock, the taps that I decided on - were double the price in B & Q!
Very helpful delivery man - he even brought a different waste for the bath - so I could have a choice between a round one or a square one!
Excellent... will definitely use them again.

9 août 2013
Avis spontané
Noté 4 sur 5 étoiles

Good, solid customer service.

4bathrooms dispatched my order swiftly and it arrived securely packaged and in good condition. A minor glitch was that there was no e-mail informing me of the fact that the package had been dispatched.

Unfortunately my order wasn't exactly what I wanted, although it was what I had ordered. The manufacturer had upgraded the product without changing the model number, and therefore would not fit into my existing pipework - not the fault of 4bathrooms. Therefore I had to return my order, and this process was handled efficiently and politely. Customer services (Nett Haddock) kept me informed of the progress throughout, and my money was returned within a couple of days. I would definitely use them again, were the need to arise.

8 août 2013
Avis spontané
Noté 5 sur 5 étoiles

Gorgeous vanity unit and basin.

I received a leaflet some time ago and put it in a safe place until I needed it. The website was very easy to use and great for making comparisons. I checked the prices against Wickes and B & Q and they were very compatible. My order was acknowledged immediately and delivery was received very promptly. We checked the order when it was received and everything appears to be in order, although we have not installed it yet. I would have now hesitation in recommending 4 bathrooms in fact I already have.

7 août 2013
Avis spontané
Noté 5 sur 5 étoiles

Great company to deal with

Very happy with the service provided. Staff were particularly helpful and patient in sorting out an error in my ordering. The purchase itself was well priced and delivered at the time promised. Overall very good and I would recommend 4bathrooms without hesitation.

2 août 2013
Avis spontané
Noté 5 sur 5 étoiles

Excellent company to purchase from

I ordered a drawer unit 8.00pm Wednesday, it arrived at my door at 10.30 am Thursday - you can't ask for better service than that. We also recently purchased units for our cloakroom an en suite - arrived in 3 days. Fitted beautifully by a local plumber an looked superb. They are really good quality for the price, which you would have to pay more for from other sources. We are now in the process of refurbishing our main bathroom and will purchase again from 4Bathrooms.

1 août 2013
Avis spontané

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