abbotFox Avis 

137
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Charlie and Colin have been amazing since we contacted Abbot Fox. The property in question was dual listed and we actually contacted Abbot Fox second. The level of service and care has been worlds... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Charlie and Dawn have both been phenomenal in all ways in my property search. Dawn was so patient at showing me properties and was understanding. Charlie has been so good from a sales perspective flex... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve found AbbotFox to me most accommodating and helpful over the years. I particularly like the flexibility approach they have to which kind of contract I choose, IE fully managed or find a tenan... Voir plus

Noté 5 sur 5 étoiles

Abbot fox and their representatives were very helpful when we wanted to sell our flat in Norwich Emma Rahman from Abbot Fox in particular was very helpful and communicated with regular updates. Sh... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agents immobiliers

Écrit par l'entreprise

abbotFox is not your typical estate agency. Based in Norwich and covering Norfolk and north Suffolk, we’ve built a reputation for doing things differently. Since 2012, we’ve combined modern, design-led marketing with traditional values to offer a smarter, more personal way to move. Whether you are a buyer, seller, landlord or tenant, our aim is simple: to give you the very best experience possible. Our award-winning team is dedicated to clear communication, honest advice and outstanding results. With professional photography, engaging video tours and creative marketing, we ensure every property, whether for sale or to let, stands out. Within our main agency, abbotFox also offers a private bespoke office dedicated to the sale and acquisition of unique, period, modern and country homes. This specialist service combines market expertise, creativity and discretion to deliver exceptional outcomes for properties that demand a more tailored approach. What truly sets abbotFox apart is how we treat people. Clients tell us that working with abbotFox feels refreshingly different, less corporate, more human, and always focused on results.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

137 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(137)

44 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Terrible

Terrible. Me and my partner viewed a flat and put a holding fee on it the same day. Three days later and we still had not heard anything so we called them. They said the man we had been dealing with had gone on holiday and so would let the person taking over for him know and call us back. They did not call back and we had to keep chasing them up. Long story short we are supposed to move in in 2 days and still have not received a contract and if it hadn't been for us constantly calling them we would have had no contact from them whatsoever. Stil unsure as to what is happening, am I moving in in 2 days or not?
If I could go back in time I would not have sent them the holding fee and would have avoided them entirely.

25 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

Terrible customer service

Long story short, viewed a property, put in an offer was advised they would speak with the vendor & let us know. 4 days passed, I emailed in asking for an update, got a call back. They confused me with another buyer on a different property. Corrected him and asked what's going on with it, got told another offer had been put in he would look into it and let me know. Hours later. Hear nothing and see that it's sold subject to contract online. Thanks for the honesty. Will be avoiding in the future.

16 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

James Moore (Norwich branch)

James Moore (Norwich branch) provides an excellent service. Always replies to emails/telephone calls quickly. All correspondence is clear and concise. He also goes that extra mile to investigate problems that may arise. If problems do occur he makes the whole process very easy.

5 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Fab service

Fab service from the property management team when helping me sort out some maintenance in the house that I rent. Always kept me in the loop with when the contractors were doing the work etc.Tthank you!

26 février 2022
Avis spontané
Noté 2 sur 5 étoiles

Fine but not great.

Friendly in person but weren't great with emailing me back when I first signed a letting contract with them, had to call them to get a response. Reporting faults and repairs was okay but they weren't that helpful, they don't seem to know their properties well – I had to pay for a plumber that wasn't necessary. They also failed to email me about a home viewing so unlocked my door and entered unannounced. They were apologetic but obviously, this was an extremely stressful experience.

6 décembre 2021
Avis spontané
Noté 1 sur 5 étoiles

I have been waiting four days for…

I have been waiting four days for abbotFox to reply to an email where I was enquiring about two properties I am interested in. Still no reply, I eel sorry for their customers they are working for.
What a shambles of an estate agent. Maybe 'On the Market' should drop them

27 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Have looked to sell a few times over…

Have looked to sell a few times over the last year, and have discussed the idea with several agents. Recently had a valuation with abbotfox and they stood head and shoulders above the competition, with their friendly and professional approach. Would definitely recommend.

15 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Great experience with the team as a…

Great experience with the team as a whole. Friendly, professional and got the job done. Would definitely recommend them to any seller.

19 août 2021
Avis spontané
Logo de abbotFox

Réponse de abbotFox

Thank you Victoria

Noté 5 sur 5 étoiles

Thought the team here were…

Thought the team here were professional, friendly and knowledgeable. They kept me fully updated from instruction to the end of the sale, and would definitely recommend them to any seller.

17 août 2021
Avis spontané

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