Bell Avis 1 748

Lovely fire - simply beautiful.
Just allow your delivery emails to be more friendly as it's very difficult for people to take a whole day off work, and you mention that delivery driver will leave wooden pallets for the customer to dispose of.
As it happens my driver called & he cleared away the delivery pallet.

Great price stove. Knowledgeable member of staff advised us. Very helpful. Super fast delivery. Well packaged and secure. 100% for service and product.

The service was excellent, offering the product I desired at a much more affordable price than other retailers, and it came with free delivery. They consistently updated me along the way, and the delivery itself went smoothly. I'm extremely satisfied with the entire experience.

I liked the fact that the fire arrived on time and very quickly dispatched

I recently purchased an electric stove from A Bell. The purchasing experience could not have been better, and the stove was the best price I could find. Delivery date was accurate and customer services reacted quickly to make an addition to my order.
Courier delivered stove within the timeframe stated and was very helpful in placing pallet where required.
Altogether an excellent experience all round.

Fast delivery, well packaged.

The company worked hard to ensure our bathroom grab bar and shower rail arrived in time to be fitted by our contractors.

Great service and very accommodating with delivery requests. Thank you

I have been using the platform for over 7 years and its brilliant!

Easy ordering, super quick delivery, well packaged and protected and completely as ordered

Great price and speedy delivery! Thanks.

The product arrived as scheduled. While I haven't had the chance to try it out yet, the sales team was excellent.

I cannot praise Richard Kingston,Director, enough. He responded to emails incredibly promptly and answered my many questions with clarity. I would not have had the courage to make such a significant (for me) purchase online without Richard’s input (I would have carried on traipsing around physical outlets trying, unsuccessfully, to find what I wanted) Not a chatbot in sight!!!

The item failed to arrive despite being scheduled for delivery on Friday. Since it was a pallet, we were given a full-day delivery window and stayed home throughout the day, but it didn't show up. We received no communication from the company explaining the delay or providing a new delivery time.After calling for an update, we were informed it would arrive on Monday. However, despite staying home again all day Monday, it still didn't come.I emailed Bells for a status update, and while they promised to give me an estimated arrival time, they never followed through. Their lack of communication shows a disregard for customer satisfaction.On Tuesday morning, the courier finally called to say they were on the way.The customer service was incredibly poor. They're quick to take payment but show little concern for delivering the purchased goods or ensuring customer satisfaction.When you spend almost £800 on a product, you expect a certain level of care and attention from the seller.

Good service, had product I wanted much more reasonably priced than anywhere else including free delivery. Kept informed throughout process, delivery process was good. Very pleased with whole process.

They answer the phone promptly with a human. Efficient service and helpful staff.

Easy to use website and order process. Quick delivery and kept advised of progress. Thank you.

Late Christmas order but your team made sure the item arrived on time - thank you

I had a nightmare with a log burner installers which left us with no burner and tight turnaround times, this company saved the day. I cannot express how excellent the level of care and service has been from Sarah in your team. She kept me constantly updated, even when there was a challenge I always knew she was on it with solutions. Can’t wait for the burner to arrive tomorrow and have already been raving about you all to many contacts. Thank you, a joy to discover you.

Ordered the fire not expecting it to arrive so quickly.
Very well package and was by far the best price for this fire.
Would highly recommend using this company.