Products bought are of good quality. Prompt delivery. Although a white mug was one article I purchased it is good to see dining equipment comes in colours as white can be difficult for those with deme... Voir plus
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Products bought are of good quality. Prompt delivery. Although a white mug was one article I purchased it is good to see dining equipment comes in colours as white can be difficult for those with deme... Voir plus
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I ordered a rollator late Monday night,it was delivered,ready for use at 9 a.m. Wednesday morning,I'm very impressed,no messing about fixing it together either,it was already done for me,I will defin... Voir plus
Fantastic range of products, easy website to use and order from. Speedy despatch so you get the items you need quickly, great quality items. Many years ago I worked for Social Services as part of an O... Voir plus
L'entreprise a répondu
I was looking to buy a rollator for my elderly mother, but wasn't sure which one would be right for her. I phoned Ability Superstore and the customer care team were incredible. We spent 15 minutes goi... Voir plus
Founded in 2010, Ability Superstore offers one of the largest ranges of mobility aids and disability aids in the UK. Quick delivery and excellent customer service ensures that customers are kept updated on the status of their order. With free delivery on orders over £50 we are proud to be the number one online retailer of independent living aids in the UK.
The Mill, Gertrude Street, BB9 8RS, Nelson, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Jane needed to look into the problem we were experiencing with the hand controller for Bath lift. She spoke to the manufacturers and got back to me as promised. She then also followed up and has asked me to let her know if we have been successful with the spare part.
Very impressive.
Barry Cole
order arrived on time with comprehensive catalogue and in good shape
Well not exactly that fast. But the goods arrived long before they were expected. Everything was as requested, packed OK and represent good value for money.
Will certainly use Ability Superstore again.
The crutch grips i have recently bought have been fine, but the brochure was not as clear as it could have been about the cost of how many you got for a certain price as you had to email me to make sure i had ordered for two pairs and not one pair. So looking on line did made it clear, even though the prices were slightly different from the brochure so if you only bought from the brochure it would have been a bit confusing as to what you were actually getting for your money.
Fast service but one item was slightly broken and as all items were sent without written instructions, I didn't realise (tray for a volaris S7) until after it fell off the rollator with a cup of hot tea. The bag for the S7 didn't seem the same as in the illustration and only came with short fitting hooks and no pop on straps - perhaps this is right but it is not clear.

Réponse de Ability Superstore
Very pleasant and helpful staff. Also pleased worth quality and price of products.
ONLY FLAW .THE ITEM WAS PRICED CHEAPER IN THE CATALOGUE YOU ENCLOSED WITH THE PRODUCT.

Réponse de Ability Superstore
Hi Jane
Thanks for your quick reply, excellent service.
I am constantly using your product and will continue to look at your site maybe to find other products useful to us.
Roger Rawlings
My experience of purchasing/ordering through Ability Superstore was extremely good - only one thing marred it.
Having received my email to say that the package had been despatched I went home each day expecting to see it lying on my hall floor - a week went by and I still hadn't received it - so I thought.
It wasn't until I went into the back garden that I saw it had been placed on the back porch. It would have been nice if the person who put it there had left me a card to say what they'd done.
Very easy to place a order and delivered fairy quickly
I ordered some Oarsome crutch grippers as my walking sticks are agony. I was surprised with them as I had no blisters or sores after a day on my sticks.
The Ability Superstore were nice to order from as they e-mail you about your order and when they have sent out to you. My first order was very quickly received. - Very glad.
I e-mailed to see if I could cut the Oarsome crutch grippers to make them fit my Rollator (bone shaker!) and your quick reply on advice to guide me on what I could do with them - I have ordered yet another set of Oarsome crutch grippers this time for my Rollator!
Thanks again for your help!
Price of the Veloped was very competitive and the ordering process slick and informative.
The product arrived in a few days, in perfect condition, and is a superb product.
I am very pleased.
Having had an Homecraft Easireach II reacher /grabber before i was more than happy to find Ability Superstore had the range at a competitive price. Didn't wait too long for delivery, the only negative comment i could make is that the packaging was a little large for the item, a bit of a waste to be honest. That said, the reacher does exactly what it should do!
I would recommend this company to anyone the shopping trolley is perfect and you get excellent and first class service.
i found the staff at ability superstore very helpfull and very understanding
and easy to talk too and willing to help with any issus you may with buying goods from them
I would definitely buy from this company again, they delivered fast and the goods are top quality
Nice people and helpfull will use again and recommend to people.
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