Aesthetically You Avis 

612
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been coming to Aesthetically You for 12 years an there is a reason why I wouldn’t do anywhere else. They are constantly innovating and providing exceptional results. I recently had the Ulthe... Voir plus

Noté 5 sur 5 étoiles

I honestly can't recommend Michelle enough. After experiencing facial palsy, my confidence really took a knock. From my first appointment she made me feel completely at ease and truly listened to my c... Voir plus

Noté 5 sur 5 étoiles

Michelle @Aesthetically You has transformed my ageing arms with Sculptra.Since rapidly gaining and losing weight during my last pregnancy (26 years ago!) I have had saggy upper arms.Nothing else has... Voir plus

Noté 5 sur 5 étoiles

Received a very warm welcome by friendly reception staff. Comfortable waiting area with tea and coffee. On my operation day received full information and made to feel at ease by Ms Christina Wal... Voir plus

À propos de l'entreprise

  1. Clinique dermatologique

Informations provenant de diverses sources externes

Our philosophy here at Aesthetically You 'less is more'. We strongly believe that very few people need to go down the surgical route. Instead, we aim to restore and enhance your skin's natural beauty whilst maintaining soft, subtle results. All of our treatments are tailored to each individual client, in order to ensure you achieve the best possible results. Our clients return to us time and time again, referring their family and friends to our award-winning clinic.


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4,8

Excellent

TrustScore 5 sur 5

612 avis

5 étoiles
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2 étoiles
1 étoile

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4,8

Tous les avis

(612)

18 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great atmosphere

Great atmosphere, very accomodating, done in less than 15 minutes.

1 mai 2025
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Réponse de Aesthetically You

Thank you for taking the time to leave a review, Uma!

Best,

Michelle McLean

Noté 5 sur 5 étoiles

Great!

Great staff, very friendly, supportive and professional. The treatment is excellent with amazing results.

5 avril 2025
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Réponse de Aesthetically You

Thank you for taking the time to leave a review, Marta. Glad to hear you are happy with your results!

Best,

Michelle McLean

Noté 5 sur 5 étoiles

Amazing clinic and treatment

I recently had jaw filler with Amy and had a great experience not just with Amy but with all staff I came into contact with. I've had multiple treatments including filler and botox with Amy and wouldn't go anywhere else. The staff are professional and great communication in terms of what to expect during the procedure and after care. If you're looking to have any aesthetic treatment this is the place to go.

2 avril 2025
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Réponse de Aesthetically You

Thank you for taking the time to leave a review, Amanda, I will pass your kind words on to Amy!

Best,

Michelle McLean

Noté 1 sur 5 étoiles

AVOID THIS CLINIC

I am writing to formally raise serious concerns regarding both the outcome of my recent Sculptra treatment at your clinic and the way my concerns have since been handled.

As previously documented, I have experienced significant adverse effects following the procedure, which I have clearly illustrated with photographic evidence. Despite this, your team has repeatedly insisted that the treatment “went well,” a claim that is simply not supported by the reality of my condition. This level of denial is not only dismissive but deeply unprofessional.

Furthermore, I must address two additional and unacceptable issues -

1. False Claims About Communication: I was told that a phone call took place to discuss my concerns. This is categorically untrue—no such call occurred. Falsifying communication undermines any trust I had in your clinic’s integrity and accountability.

2. Irresponsible Recommendations: Shockingly, when I reported the visible and distressing results of the initial procedure, I was advised to undergo more of the same treatment—the very substance that caused the disfigurement—in an apparent attempt to “correct” the outcome. This recommendation is not only medically questionable but borders on reckless.

This companies handling of this situation reflects a serious failure in patient care, transparency, and ethical responsibility. I am requesting an immediate and honest response explaining how you intend to address this situation, along with a clear outline of what corrective action you are prepared to take.

I am now escalating this matter through appropriate external channels, including formal complaints to regulatory bodies, seeking independent medical advice and sharing my experience publicly to help others avoid similar harm.

14 avril 2025
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Réponse de Aesthetically You

Dear patient,

Thank you for contacting us regarding your recent treatment at Aesthetically You. We take all patient feedback and complaints very seriously and aim to provide a transparent, respectful and professional service at all times.

Firstly, we would like to express that we are genuinely sorry to hear that you are unhappy with your experience. Please be assured that your concerns have been escalated internally and are being thoroughly reviewed in line with our clinic’s formal complaints protocol.

However, we must also address several points raised in your message.

Following a review of your records with our Clinic Director, the claim that a single session of Sculptra treatment with Amy (01/05/2024) has caused ‘significant disfigurement’ is not supported by the photographic evidence you have provided, or the documentation we have on file.

It is important to note that the ‘before’ image shows your face in a downward-facing position, which is known to create a slimming effect, while the ‘after’ image shows your face angled more upward, revealing more of the lower and mid-face. These inconsistencies limit our ability to conduct an accurate assessment based solely on the images you have provided.

Clinic documentation following a previous review shows a significant improvement in skin laxity and firmness following Sculptra treatment visualised using the pinch test technique. Clinic notes indicate that at this review you were happy with treatment results and did not require any further treatment.

On 05/10/2024 you attended a consultation with our Clinic Director where you highlighted concerns about volume loss and skin laxity. During this appointment, it was noted that you were unhappy with Morpheus8 results that had been carried out at another clinic. Clinic notes also highlight that you felt that the other clinic had ‘destroyed your face’ and that your stress levels were ‘really high’ as a result of this. Michelle discussed a second vial of Sculptra to address skin laxity in the lower face.

Records indicate that you turned up at the clinic on 24/03/2025 crying at reception. As a result of this, our reception team booked you a consultation with Michelle, our Clinic Director.

We scheduled a 30-minute in-clinic appointment with our Clinic Director to properly assess your concerns face-to-face. Unfortunately, this appointment was not attended, nor was it cancelled. Clinic records show that you called the following day to say you had missed the appointment and requested a video consultation. As per clinic policy, we are unable to carry out a video call review for patients raising formal concerns or complaints, as they do not allow for a clinically sound examination.

In addition, we feel it is important to address the nature of your communication via Instagram. While we respect and value patient concerns, we will not tolerate aggressive or inappropriate language directed at our staff across any platform. Our team is here to support you, and we expect all dialogue to remain respectful and professional on both sides.

Please be advised that this complaint is being documented in full and reviewed by our senior management and clinical team, in accordance with our complaints procedure.

We remain committed to upholding the highest standards of patient care and professionalism and will continue to follow internal protocol in resolving this matter appropriately.

It’s important to say that your public comments around patient safety, including the idea that your review might ‘help others avoid harm’, are very serious. While we completely understand that you’re unhappy with your results, there’s nothing to suggest that the treatment has caused harm or poses any risk to others. Comments like this can be really misleading, potentially damaging and considered defamatory, so we’d kindly ask that you take care when sharing those kinds of statements publicly.

Kind regards,
AY Team

Noté 5 sur 5 étoiles

Over the moon with the results!

I have visited Michelle at the clinic a few times in the last few months and every time has been a lovely experience.
I have had treatments for facial asymmetry and despite still being a work in progress I am over the moon with the results and Michelle’s passion to continue tweaking for the best results while explaining everything to me thoroughly. I noticed a huge difference only after my first time and the results continue to get better and better!

18 mars 2025
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Réponse de Aesthetically You

Thank you for taking the time to leave a review, Anna, always a pleasure to have you in clinic!

Best,

Michelle McLean

Noté 5 sur 5 étoiles

Fantastic clinic

Fantastic clinic, friendly, welcoming and above all professional , knowledgeable and experienced. Michelle explains every procedure and will recommend treatments if asked, I would not trust any other clinic, try it you will not be disappointed

8 avril 2025
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Réponse de Aesthetically You

Thanks Susan, lovely to have you in clinic. Thank you for taking the time to leave a review, we really appreciate it!

Best,

Michelle McLean
Clinic Director

Noté 5 sur 5 étoiles

Fabulous

Fabulous, friendly and professional. All the team are amazing. I have been coming to Michelle for years, she gives great advice and only recommends what you need.I wouldn't trust anyone else with my treatments.

25 mars 2025
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Réponse de Aesthetically You

Thank you for taking the time to leave a review, Carolyn, always a pleasure to have you in clinic!

Best,

Michelle McLean

Noté 5 sur 5 étoiles

Michelle was so lovely made me feel…

Michelle was so lovely made me feel comfortable explaining everything to me will be getting my treatment there thank you so much so looking forward to coming back

26 mars 2025
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Réponse de Aesthetically You

Thanks Ann Marie, lovely to have you in clinic. Thank you for taking the time to leave a review, we really appreciate it!

Best,

Michelle McLean
Clinic Director

Noté 5 sur 5 étoiles

I would highly recommend Aesthetically…

I would highly recommend Aesthetically You, for all your treatmenst. I had an appointment yesterday 25/02/25 with Michelle, as always Michelle made me feel a ease, her knowledge and expertise is exceptional. I have been a customer since 2018 and I would not go anywhere else for my treatments, I am always happy with the results, everyone comments on how good I look which is all down to Michelle and her tweaks

25 mars 2025
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Réponse de Aesthetically You

Thank you for taking the time to leave a review, Sue, always a pleasure to have you in clinic!

Best,

Michelle McLean

Noté 5 sur 5 étoiles

Incredible professional friendly…

Incredible professional friendly service. The environment was clean and tidy. Punctual treatment with great results. Really helpful staff. Would use this venue again.

20 mars 2025
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Réponse de Aesthetically You

Thanks Carole, lovely to have you in clinic. Thank you for taking the time to leave a review, we really appreciate it!

Best,

Michelle McLean
Clinic Director

Noté 5 sur 5 étoiles

Amazing!

I booked online for clearlift as I thought that’s what would be beneficial for my skin. When I went to my appointment my skin was very angry, red, really dry, dehydrated and irritated ( I thought the clearlift would help)
After speaking with Holly she recommended a facial instead and explained how it would help my skin concerns . She was very knowledgeable, patient and explained things in detail. The facial was lovely and relaxing ( I felt like a pampered princess haha) I didn’t expect to see or feel any results straight away but my skin looked so much better, healthier/fresher, felt hydrated and soft instead of rough. I’m so glad this was recommended. I have booked for another facial in a few weeks. I think the “less is more” approach is 100% correct, I’ve always thought that the more intense a treatment is, the better the result and from my experience now that’s not always the case. I wanted to buy some products to use at home for maximum benefit and I was recommended things that would help my skin the most, I wouldn’t have a clue. I also had polynuctide for my under eyes (hollowness) and the results are amazing. I wouldn't go anywhere else (I travel over 2 hours) I can’t wait for my next visit . Thank you Michelle and Holly Xx

18 mars 2025
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Réponse de Aesthetically You

Thank you for taking the time to leave such a lovely review, Natalie, I will be sure to pass your kind words on to Hollie!

Best,

Michelle McLean

Noté 5 sur 5 étoiles

Michelle gives excellent advice with my…

Michelle gives excellent advice with my skin concerns and never lets me do anything unnecessary. She offers solutions and I trust her advice implicitly. The AY team are extremely professional and helpful. I always look forward to going and I wouldn’t trust anyone else with my treatments. Thank you!

18 mars 2025
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Réponse de Aesthetically You

Thanks Alison, lovely to have you in clinic. Thank you for taking the time to leave a review, we really appreciate it!

Best,

Michelle McLean
Clinic Director

Noté 5 sur 5 étoiles

Dermal filler amazing

Amazing service, been coming to see Michelle since 2019 and I absolutely over the moon with her work she has boosted my confidence so much I get so many compliments.. will always come to see her every year without fail .. I could not highly recommend enough.. thank you so much you are wonderful and so caring, from the moment you walk into your appointment you are well looked after

14 mars 2025
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Réponse de Aesthetically You

Thank you for taking the time to leave a review, Claire, always a pleasure to have you in clinic!

Best,

Michelle McLean

Noté 5 sur 5 étoiles

LPG facial

Amy is always friendly and very thorough. She goes above and beyond in every appointment to understand what you are looking to achieve and how best to get there. Really pleased with the results.

10 mars 2025
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Réponse de Aesthetically You

Thank you for taking the time to leave a review, Kay, we really appreciate it.

Best,

Michelle McLean

Noté 5 sur 5 étoiles

I've returned to this service after…

I've returned to this service after many years because I moved out of the area. I’m so happy to be back in the safe hands of Michelle's expertise. She is addressing all the bad practices, as she has always been the one I trust to make me feel great about myself when it comes to aesthetics.

7 mars 2025
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Réponse de Aesthetically You

Thank you for taking the time to leave a review, Victoria, we really appreciate it.

Best,

Michelle McLean

Noté 5 sur 5 étoiles

Very welcoming clean calm environment

Very welcoming clean calm environment, met with Hollie who was overall amazing! Spoken to me thoroughly about the facial and was provisional and polite thank you so much!

4 mars 2025
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Réponse de Aesthetically You

Thank you for taking the time to leave a review, Abi, I will pass your feedback on to Hollie.

Best,

Michelle McLean

Noté 5 sur 5 étoiles

Staff always friendly

Staff always friendly, relaxing environment and fully trust advise given.

3 mars 2025
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Réponse de Aesthetically You

Thank you for taking the time to leave a review, we really appreciate it.

Best,

Michelle McLean

Noté 5 sur 5 étoiles

Always a warm welcome and a pleasant…

Always a warm welcome and a pleasant experience. Amy is attentive and knowledgeable, thank you.

27 février 2025
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Réponse de Aesthetically You

Thank you for taking the time to leave a review, Moira, we really appreciate it.

Best,

Michelle McLean

Noté 5 sur 5 étoiles

Michelle and the team are…

Michelle and the team are knowledgeable, friendly and the clinic is stunning. Michelle did my Botox and Sculptra, approx 2 weeks ago, today I got ID for a garden trowel, I’m 38 in June, I was completely stunned as iv not been ID for years, I’m absolutely made up! Thank you for my tweaks which are helping me to age perfectly but not look “done”.

5 février 2025
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Réponse de Aesthetically You

Thank you for taking the time to leave a review, Amy, we really appreciate it.

Best,

Michelle McLean

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