I went through the full loan process. Had to verify my bank credentials 3 times. Finally got through the progress, got final loan approval. Signed all documents, got payment schedule, signed up for co... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I went through the full loan process. Had to verify my bank credentials 3 times. Finally got through the progress, got final loan approval. Signed all documents, got payment schedule, signed up for co... Voir plus
L'entreprise a répondu
Mr Rob was very helpful! Quick and easy process! Took his time to get me more money than needed! He was very patient and helpful on the phone even tho we couldn’t get approved through the phone due to... Voir plus
Incredible Service, easy to apply and thanks to these fine folks , my Christmas and Birthday Gifts are Done with money to spare to catch up bills and still have some in reserve! Excellent Customer Ser... Voir plus
I don’t call into customer service often but when I do I expect to be assisted at an exemplary level. With that, yesterday I spoke to Shanda (Tennessee) and she was very patient, helpful and professio... Voir plus
Écrit par l'entreprise
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
100 Oceanside Drive, 37204, Nashville, Etats-Unis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I would definitely recommend them to anyone ,they a blessing when I needed a blessing,Great attitudes and patience.Thank you again
I love them they so generous n helpful for all needs
Maddie, at Advance Financial on Hwy 58, was very helpful and educated me on the whole process. She showed compassion, professionalism, and was very gracious. She took the time to walk me through the process and made me feel very secure and comfortable, knowing I made the right choice.
Jean was extremely helpful and patiently explained everything.
Ashley was very professional and made the process smooth
Funds still haven’t been deposited into account.

Réponse de Advance Financial
Their customer service was outstanding. I think his name was Zack in TN
I was looking at the possibility of getting a loan on 3/28/26 and had the pleasure of talking to Kareem. Not only was he friendly and polite but very knowledgeable and most of all understanding! I've got some mental issues yet he was so patient first and foremost waiting for me to figure out the right words to say and getting him the information he needed. Even though I was turned down for the loan he stayed very diligent in his duties! I highly recommend this employee and hope I get to speak with him for any future needs.
The site was easy to use but I had an error pop up so I called and it was fixed right away. The associate was very nice and professional.
Very professional and helpful when I called for help. I will refer them to.my friends for sure.
i requested 500 i got an email saying i was preapproved for 4000 and you made me go through all of the motions just to approve me for a lousy 50 bucks what a waste of my time AGAIN
The amount of mistakes on payment plans is awful! Everytime I try to get something fixed, they have to reach out to upper management. They don't care if you go into negative because a payment was made manually and automatically at same time! They deduct way more than agreed upon from the beginning and customer service is incompetent!

Réponse de Advance Financial
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.