Aimtools Avis 366

Easy to order and Great Delivery Service !!!

Ordered two diesel filters which arrive quickly and efficiently. However, on inspection both filters have been very poorly manufactured, allowing dirty, unfiltered fuel to bypass the filter and contaminate the "filtered fuel". I have tried to email (six emails so far to four seperate addresses found on the website. Delivery receipts for emails have been received but not a single response. I also found a telephone number, that has an answer phone service with no way of leaving a message. I will now be contacting my credit card company to dispute the charge and claim a charge-back. If you use this company and everthing goes well you will probably be happy. If something goes wrong you will have no way of contacting them or getting any solution. Beware!
Aim: If you wish to resolve this situation, my oder number is 2037283. You have my email and telephone number.
I was contacted by Aneem after almost a week of sending emails. She was most helpful, arranged a full refund and apologised for the experience. It seems there was some difficulty with my emails not arriving.

Delivered when stated and kept informed of progress

Great price, speedy delivery

We were very pleased to receive the box and pan folder I t has not been installed yet but I did spend condiderable time viewing other products and this was the best option to purchase.I have no doubt that this will perform well and be good value for money

I made my first purchase from Aim Tools based on cost. I bought a diesel fuel filter/separator plus extra cartridges.
They were delivered promptly and in good order but I discovered a slight problem with the filter itself. I needn’t have worried though because on getting back in touch with them it was very quickly and expertly dealt with and to my complete satisfaction.
Overall I’ve been very pleased with my purchase and the service received so I won’t hesitate to purchase from Aim Tools again.

Found it cheaper to order from their own website than their Amazon account. Order arrived within 3 days and upon expecting I found it to be of high quality, I look forward to many hours of use.

Quick delivery and informed at all of stages of the delivery

Best price. Arrived as promised. All good.

Great value and fast secure delivery

I ordered two puffer jackets for large size but they did not feet us , and I had contacted them and they’ve been very nice and trying to resolve the issue.
I would buy again .

Easy to use web site, quick delivery, fair price, and great product's

Didn’t receive my stuff I order tried to email them about ten times no contact number and no reply

Lots of choice of fair quality tools at very good prices. Quick despatch and good postage prices, what is there to not like?

Good experience all round. Goods arrived quickly and were exactly as described. Quality was very good for the price (tools seem well chosen) and contact with customer services was great. Would use again.

Package was not complete. Emailed multiple times with no reply to try and rectify the situation but received no reply

I seen the product on line and I wanted the item for my wife I would help her in her cutting out of patterns the is very good and quick delivery was very good 👍 and the product is very very good

Purchased an Axe with this company via Amazon. The Axe broke at the handle after using it a second time. I have emailed this company three times looking for a replacement or refund and have not received a reply. I suppose they are going on the assumption that if you ignore it, it will go away! Also as I have been emailing via Amazon, I have received two feedback requests from them. On both occasions I advised Amazon team that I have not had any response, I also emailed Amazon team to advise them of this. Also no response!!! Please be aware that the "TOPWAY 331212 Wood Splitter Axe with Fiber Handle 1.1/4LB, Yellow" is not fit for purpose, in fact it is dangerous. And poor show Amazon and Aimtools for not addressing this.

Update from suppliers response as I am unable to reply via their response below. Order No. 206-4130340-6095511. The supplier is now providing another support email address and not the support email address that I used and the one they provide on their web site. All very confusing!