Aircon Direct Avis 

2 709
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I love this company, they make it so easy to order and take delivery its just pure efficiency from start to finish. The Easy Fit Air Con units are just superb, not hard to install and worth the effor... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

very disappointed with time had to wait for product , ordered 20/10 eventually friday 9/11 came , but apparently wasnt loaded on van , so came out monday , said between 10.18 and 12.18 , i waited in,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So far so good! The heater arrived very quickly and was well packaged. Easy to install on the wall with the plugs provided, it even included a concrete drill which was extremely handy. Since it’s not... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent and speedy replies to online questions about a product. Easy to pick delivery time, although that didn't quite work out the issue was resolved satisfactorily and quickly. Great customer ser... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de chauffage

Informations provenant de diverses sources externes

Keep cool this summer with Aircon Direct. Pick up a portable air conditioner, air cooler or fan while stocks last!


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(2 709)

618 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The aircon unit is what we needed and…

The aircon unit is what we needed and the company were efficient with delivery as expected

11 juillet 2026
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Réponse de Aircon Direct

Thank you for sharing your positive experience with us! We're delighted to hear that the aircon unit met your needs and that our delivery service lived up to your expectations. If you ever need any other appliances, feel free to check out Appliances Direct for a wide selection of products.
Best regards,
Lee

Noté 5 sur 5 étoiles

Very impressed with my product off you

Very impressed with my product off you
My friends are interested in one.
Works perfectly thanks again. Mark

1 juillet 2026
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Réponse de Aircon Direct

Hello Mark,

We are thrilled to hear that you are impressed with your product from us! It's fantastic that it's working perfectly for you. If your friends are interested in getting one too, be sure to recommend us to them.

If they are looking for other products, they may also find great options at Laptops Direct (laptopsdirect.co.uk).

Thank you for choosing us!

Mark

Noté 5 sur 5 étoiles

All my Christmases came at once

All my Christmases came at once! Needed to keep many dogs cool in 30 degree heat, this machine has cured my anxiety!! Thank you xx

12 juillet 2026
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Réponse de Aircon Direct

Dear Valued Customer,

We are thrilled to hear that our air conditioning unit has brought you such relief and joy, especially during the hot weather. It's great to know that it has helped you keep the dogs cool and eased your anxiety. Thank you for choosing Aircon Direct!

If you ever need more cooling solutions or other products, feel free to check out Laptops Direct for a range of options.

Best regards,

Lee

Noté 5 sur 5 étoiles

Delivery on time.

8 juillet 2026
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Réponse de Aircon Direct

Thank you for sharing your positive experience with our on-time delivery service! We are delighted to hear that your order arrived promptly. If you ever need any more appliances, feel free to check out our range at Appliances Direct for more great deals.
Best regards,
Mark

Noté 3 sur 5 étoiles

Website is slow to update ended up…

Website is slow to update ended up spending an extra £200 as they couldn’t for fill the order for 2 months but the site and checkout said it was in stock ended up costing me a day for the engineer to delivery was great driver was prompt respectful and helpful

9 juillet 2026
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Réponse de Aircon Direct

Hi Daniel,

Thank you for your review.

Please accept our sincere apologies for the issues you experienced with the stock information on our website and the resulting delay to your order. We're sorry this led to additional costs and inconvenience, although we're pleased to hear the delivery driver provided a prompt, respectful, and helpful service.

Your feedback will be reviewed internally so that we can make improvements should a similar situation arise in the future.

Kind Regards,
Dyann

Noté 5 sur 5 étoiles

First class service

First class service, including pick up from Huddersfield

12 juillet 2026
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Réponse de Aircon Direct

Thank you for the glowing review! We are delighted to hear that you had a first-class experience with us, including the convenient pick-up service from Huddersfield. If you ever need anything else, please don't hesitate to get in touch.
Best regards,
Ivy

Noté 4 sur 5 étoiles

Had to pay top dollar for an air…

Had to pay top dollar for an air conditioner no longer in production - but at least they had stock coming in. The unit was delivered on the day they said it would. To early to comment on the air con unit but so far it's fine.

9 juillet 2026
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Réponse de Aircon Direct

Dear valued customer,

Thank you for sharing your experience with us. We're glad to hear that your air conditioner was delivered on time and that it's working fine so far. We appreciate your understanding regarding the unit no longer being in production. If you ever need any other appliances, feel free to check out Appliances Direct for a wide range of options.

Best regards,
Lee

Noté 5 sur 5 étoiles

It arrived on time and a day earlier…

It arrived on time and a day earlier than stated. It does what it says on the box and cools very well.
Love the 3 year warranty which means it's built right.
Smooth process and efficient delivery

12 juillet 2026
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Réponse de Aircon Direct

Hello,

Thank you for sharing your positive experience with us! We're delighted to hear that your air conditioner arrived promptly and is exceeding your expectations in terms of cooling efficiency. The 3-year warranty is indeed a testament to the quality of our products, ensuring peace of mind for our customers. We're thrilled that you found the ordering and delivery process smooth and efficient.

If you ever need more home appliances, we recommend visiting Appliances Direct for a wide selection of products.

Best regards,
Ivy

Noté 1 sur 5 étoiles

Beware

Beware. They misadvertised their inventory, claiming an arrival date that came and went. This despite sending a tracking link from a courier that supposedly showed it having been despatched, when in fact it didn’t exist. Then when I called support and we looked for an alternative, the ETA date they advertised online for those other products was also significantly misadvertised compared to what staff could see internally (by 1 month or more).

8 juillet 2026
Avis spontané
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Réponse de Aircon Direct

Hi Ann,

Thank you for your review.

Please accept our sincere apologies for the issues you faced with your order. We understand hw frustrating this might have been

We did speak to you regarding this and refunded the order on 09/07 as requested.

Please be assured that your feedback has been reviewed internally.

Kind Regards,
Dyann

Noté 5 sur 5 étoiles

Happy

Delivered earlier than expected, unit works well and they had stock.

9 juillet 2026
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Réponse de Aircon Direct

Thank you for sharing your positive experience with us! We're thrilled to hear that your unit from Aircon Direct was delivered earlier than expected, and that it's working well. It's great to know that we had the stock you needed. If you ever need more home appliances, feel free to check out Appliances Direct for a wide range of products.
Take care!
Lee

Noté 5 sur 5 étoiles

Very easy transaction

Very easy transaction. Two day delivery. Keeped up to date with emails and text from delivery driver. Very impressed.

26 juin 2026
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Réponse de Aircon Direct

Dear valued customer,

We are thrilled to hear about your positive experience with us at Aircon Direct! It's great to know that your transaction was easy, and that you received your delivery promptly within two days. We take pride in keeping our customers informed every step of the way, and we're glad to hear that you found the communication helpful. Thank you for choosing Aircon Direct!

Kind regards,

Molly

Noté 5 sur 5 étoiles

Easy to set up and the cool air was…

Easy to set up and the cool air was amazing in this heatwave. Service was amazing and delivery too

12 juillet 2026
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Réponse de Aircon Direct

Thank you for sharing your positive experience with us! We're delighted to hear that you found the air conditioner easy to set up and that it provided much-needed relief during the heatwave. We're also thrilled that you were happy with our service and delivery. If you ever need more cooling solutions or other home appliances, we recommend checking out Appliances Direct for a wide range of products.
Take care!
Lee

Noté 5 sur 5 étoiles

as a smoker this filter is worth the…

as a smoker this filter is worth the world

11 juillet 2026
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Réponse de Aircon Direct

Thank you for sharing your feedback on the filter you purchased from Aircon Direct. We are delighted to hear that it has been a game-changer for you as a smoker. If you ever need any more products to enhance your experience, feel free to visit our website.
Best regards,
Lee

Noté 5 sur 5 étoiles

The company excellent the product not so good

The company excellent and got my product to me quickly and seamlessly, however the product I bought absolutely crap. Now left with an expensive item (no box) and it barely cools down the room and is severely overpriced and inadequate

9 juillet 2026
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Réponse de Aircon Direct

Dear Customer,

Thank you for sharing your feedback with us. We're delighted to hear that you had a positive experience with the delivery of your product.

We're sorry to learn that the air conditioning unit you purchased did not meet your expectations. Your satisfaction is important to us, and we appreciate your honest review.

If you're looking for alternative home appliances, we recommend visiting Appliances Direct for a wide range of products to suit your needs.

Thank you for choosing Aircon Direct.

Best regards,
Mark

Noté 5 sur 5 étoiles

Kept me informed.

Frequent tracking updates on day of delivery, including location of van on map.

10 juillet 2026
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Réponse de Aircon Direct

Thank you for sharing your positive experience with the frequent tracking updates, including the location of the van on the map on the day of delivery. We're thrilled to hear that our service helped keep you informed every step of the way. If you ever need similar convenience, we recommend visiting Laptops Direct for a wide range of tech products.
Best regards,
Lee

Noté 5 sur 5 étoiles

Excellent first order

Easy to order. Delivery quick and efficient! Product excellent!

12 juillet 2026
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Réponse de Aircon Direct

Thank you for your fantastic feedback! We're thrilled to hear that you found ordering easy, the delivery quick and efficient, and that you're pleased with the excellent product. If you need anything else, feel free to reach out.

Best regards,
Lee

Noté 5 sur 5 étoiles

Fab unit

Fab unit. Delivered exactly when they said it would be.

12 juillet 2026
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Réponse de Aircon Direct

Thank you for your positive feedback! We're thrilled to hear that your unit from Aircon Direct was delivered right on time. If you ever need more appliances, feel free to check out Appliances Direct for a wide range of products.
Take care,
Lee

Noté 5 sur 5 étoiles

Would recommend without hesitation

Great website, fantastic delivery ahead of schedule. I had two previous air con units cancelled by other companies but air con direct were amazing! Would definitely recommend without hesitation.

11 juillet 2026
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Réponse de Aircon Direct

Thank you for your kind words! We are thrilled to hear that you had a great experience with Aircon Direct, from the website to the delivery service exceeding your expectations. We appreciate your recommendation and are delighted that we could provide you with the air con unit you needed. If you ever need any other appliances, feel free to check out Laptops Direct for a wide range of products.

Best regards,
Lee

Noté 5 sur 5 étoiles

At a time of great demand for portable…

At a time of great demand for portable air conditioners, we were able to secure this one with a reasonable timeliness. It was a bit above average costs, it wasn't free delivery, but it was delivered only one late. It works well, but as I have a large open plan room, it struggled to bring down the temperature to anything like 23 degrees. I guess this isnt the fault of the device, but the size and number of roof window's and the extreme high 30s outside temperature. But we did peg the indoor temperature to high 20's (centigrade). It was a god send for us.

11 juillet 2026
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Réponse de Aircon Direct

Thank you for sharing your experience with us! We're glad to hear that you were able to secure a portable air conditioner during this high-demand period and that it was delivered with only a slight delay. It's great to know that it was a "godsend" for you, especially during the extreme heatwave.

If you're looking for more cooling solutions for your large open plan room, you may want to explore our range of fans and air coolers at Laptops Direct for additional options.

Stay cool!
Lee

Noté 5 sur 5 étoiles

Excellent quality and service

Full transparency re pricing and delivery date. Delivered safely packaged.

11 juillet 2026
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Réponse de Aircon Direct

Thank you for sharing your positive experience with Aircon Direct! We are glad to hear that you found our pricing and delivery process transparent, and that your order arrived safely packaged. If you ever need more appliances, feel free to check out Appliances Direct for a wide range of products.
Take care!
Lee

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